Applebee's Grill + Bar
5822 S Transit Rd, Lockport
(716) 439-1270
Recent Reviews
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Every time I went there the food was cold. I went for the last time 2 years ago. I ordered all you can eat ribs, shrimp and chicken. The ribs were drowning in sauce, inedible. My wife hadn't gotten her shrimp yet and I told the waiter my ribs had way too much sauce he said they were a little heavy handed. I ordered the shrimp, he asked my wife if wanted something more. She hadn't even gotten her first order. My last visit EVER.
Atmosphere: 4
Food: 1
Service: 2
Never going back here. Cold food, miserable staff, dirty. Not worth half of what I spent for “dinner” tonight.
Atmosphere: 3
Food: 2
Service: 1
Food was good but the prices weren't u
Atmosphere: 3
Food: 4
Service: 2
Great Food....better quality food than Applebee's locations at home....Positive vibes manager...🙏❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Pick up service Blackened shrimp gross
Atmosphere: 3
Food: 1
Service: 3
Went to Applebee's 6/23/25. New manager, new employees and none of them are customer friendly. Asked for water w/lemon and after 20 minutes still did not have water. Asked to have the table rewashed as it was dirty, 15 mins later table still dirty. Ordered the bacon burger with applesauce instead of fries (no problems the last 2x I ordered the same meal) and the manager said no. When I told her I've gotten it previously she said it figures and rolled her eyes. She refused to let me get applesauce and we still didn't have our drinks so we got up and left. Table of 4 next to us sat 20 minutes and waitress still did not acknowledge them being there so they got up and left as well. If this is going to be the norm for the new management then I see them losing a lot of business.
Update 7/2/2025: new manager Mike contacted me regarding my negative review. He was apologetic and wanted to make it right. He asked me to come in again and give it another try so I did. The bacon cheeseburger was the juiciest one I ever had and I did get my applesauce. The waiter was very friendly, competent and attentive. I appreciate the issue being handled professionally and quickly so I will be going back again. Thank you so much Mike for giving me a way better experience!
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Atmosphere: 5
Food: 5
Service: 5
Both food and service were great.
Atmosphere: 5
Food: 5
Service: 5
Very good restaurant! People that work here are nice when I went in earlier today, and the food was very good for Father’s Day! Mozzarella sticks, Sweet and Spicy Chicken Sandwich, the fries, and the drinks are very good! I definitely will recommend this place to everyone!
Atmosphere: 5
Food: 5
Service: 5
Could not eat, big waiting.
Was a shit experience. I ordered a simple grilled chicken tender salad with cheese replaced with onion. The first time, the chicken was too salty. We(me and my fiancée) got it remade. The lettuce was stale, and there were no tomatoes. We got it remade a third time. They replaced most of the lettuce with cabbage and the chicken was back to being salty and dry. It's a simple salad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
EXCELLENT service from Luke, PERFECT drinks from Greg, awesome time with my friends. Worth the drive!
Atmosphere: 5
Food: 5
Service: 5
The server was not that good and forgot items.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Menu, Boneless Wings
Steak was cooked like jerky
Chicken was cooked charred
Atmosphere: 4
Food: 2
Service: 2
Bourbon Street Burger was excellent
Atmosphere: 5
Food: 5
This is where my family and I go to eat dinner when we have the time and money. Good selection and the beyond burger was perfect!
Atmosphere: 4
Food: 5
Service: 4
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