Stopped at lkpt location for 2 2for 7s and the girl that took order definitely didn't listen and tried explaining to the mgr who just ended up walking away cause she was to busy cleaning the fry areA... Food was terrible!!
Atmosphere: 4
Food: 1
Service: 1
**
Staff friendly, fast service. Order 6 fishes and Lg poppers total of 28 bucks. the only thing was that lettuce was not as fresh as it should've been.
Strange experience for fast food. Pulled up at the drive through greeted by a friendly employee. Reached the window again greeted by a friendly employee. Received food promptly. Then the food, it was good, what Arby's should taste like. Great Job Arby's Lockport.
Atmosphere: 5
Food: 5
Service: 5
Bill Bucolo Jr
As Good As It
Atmosphere: 5
Food: 5
Service: 5
Amy Lambalzer
My first time here in awhile, food was fine, but walking in and seeing four extremely miserable looking employees on a Saturday evening was almost enough to make me go elsewhere, no friendliness at all.
This review would not exist if the staff had simply said "Hey we're out of *insert product here*, can we get you something else?" instead of handing me the bag for my mobile order and having me find out when I got home that they just tried to replace my item with whatever they deemed fit. I wouldn't have been upset at all if they had simply asked. It's the manager's duty to educate their staff so this doesn't occur again in the future.
I usually stop at this location just after they open at 10:00am in the morning. I have always received excellent customer service at this location. There is one gentleman that often works the drive-thru in the mornings that is remarkable.
Girls at counter were very friendly and professional…acted very mature ….well coordinated group….received my order fast….lobby was well maintained….food was hot and well prepared…
Stopped at lkpt location for 2 2for 7s and the girl that took order definitely didn't listen and tried explaining to the mgr who just ended up walking away cause she was to busy cleaning the fry areA... Food was terrible!!
Atmosphere: 4
Food: 1
Service: 1
Staff friendly, fast service. Order 6 fishes and Lg poppers total of 28 bucks. the only thing was that lettuce was not as fresh as it should've been.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Jalapeno Bites
Recommend to every one.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Loaded Curly Fries, Roast Beef, Curly Fries
It's fast food and it's the same at any Arby's, not much to say
Atmosphere: 3
Food: 3
Service: 4
Closes at 11pm but won't take an app order after 930pm. Food isn't worth it if you can't get a deal on it.
Atmosphere: 1
Food: 3
Service: 2
Guy named Christopher is very friendly and goes out of his way to help you with your order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Cool peeps.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Loaded Curly Fries, Arby's Signature Sandwiches, Roast Beef, Curly Fries
Strange experience for fast food. Pulled up at the drive through greeted by a friendly employee. Reached the window again greeted by a friendly employee. Received food promptly. Then the food, it was good, what Arby's should taste like. Great Job Arby's Lockport.
Atmosphere: 5
Food: 5
Service: 5
As Good As It
Atmosphere: 5
Food: 5
Service: 5
My first time here in awhile, food was fine, but walking in and seeing four extremely miserable looking employees on a Saturday evening was almost enough to make me go elsewhere, no friendliness at all.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This review would not exist if the staff had simply said "Hey we're out of *insert product here*, can we get you something else?" instead of handing me the bag for my mobile order and having me find out when I got home that they just tried to replace my item with whatever they deemed fit.
I wouldn't have been upset at all if they had simply asked.
It's the manager's duty to educate their staff so this doesn't occur again in the future.
Atmosphere: 1
Food: 3
Service: 1
Driving thru quick and easy
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
I usually stop at this location just after they open at 10:00am in the morning. I have always received excellent customer service at this location. There is one gentleman that often works the drive-thru in the mornings that is remarkable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Roast Beef, Curly Fries
Girls at counter were very friendly and professional…acted very mature ….well coordinated group….received my order fast….lobby was well maintained….food was hot and well prepared…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Rude and disrespectful staff
Service: 1
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