Burger was very good and the peanuts were fun to eat... Tables were not all clean and appeared somewhat disheveled
Atmosphere: 3
Food: 5
Service: 4
Craig Sherman
Quality food and service at this location.
Atmosphere: 4
Food: 5
Service: 5
Andrew Mayer
The atmosphere reminds me of 60s diner
Atmosphere: 5
Food: 5
Service: 5
mike luczak
Fresh food cooked right infront of you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, Grilled Cheese, blt, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant
Mr. Niagara County
Great food and outstanding customer service. 10 out of 10 highly recommend. Its everything you want in a burger trust that.
Atmosphere: 5
Food: 5
Service: 5
Gary Kelly
Always fresh and it's a real burger you should try. I love that they keep the restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
mandy See
Fast and accurate service, slightly higher price point, but the food is tasty and well worth it!
Atmosphere: 5
Food: 5
Service: 5
Michelle Redden
**EAT ELSEWHERE** It was sooooooo COLD in the restaurant in addition to my burger being drowned in Ketchup. I understand you put ketchup on both buns, but saturating both buns in ketchup is a bit much. They remade it but didn't even toast the bun on the remake.
My suggestion, go to another restaurant that is warmer, has warm water to wash your hands in, and actually makes the food correctly. Especially when you pay $22.00 for a burger, fry, and drink.
Atmosphere: 1
Food: 1
Service: 1
Matt K
Bacon Cheeseburger 8.1
Atmosphere: 4
Food: 5
Service: 5
Mark Mariani
Went here for lunch and ordered the little bacon cheese burger, small fry and drink. The food was fresh and well made overall. My only complaint besides the price was the fries. They were overly salted for my taste. Burger was spot on well made. Price for the order was a nickel shy of 20 bucks. That's very steep for what I got but that is normal pretty much any where now.
Employees at this location are messed up , I come twice a week for dinner at this location , they always fail to get me correct and full order , last 4 times I went home and had to come back for missing shakes & burgers in my order( I hope it can be tracked) , today also I just reached home and m missing a burger and have to go back all the way again , I wonder what do to call 4th repeated mistake in 2 weeks and dnt knw y they always ask me if m here to pickup some1s order though I always order there.
And yet again today the same 08/12/25.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Visciano
My order was for takeout. Small order, 2 burgers, 1 fry, 2 shakes. There were 5 employees. The man taking my order was very friendly and jovial. My order was the only order that they were working on. One of the burgers was supposed to be a bacon cheeseburger, but when I got home there was no bacon. Everything tasted fine, but let's face it, takeout is not cheap. My husband and I rarely eat out or get takeout, because we're on a fixed income,, so when we do, it's a treat. I just hat paying for something that I didn't get.
Food: 4
Service: 4
Magnus Fiji
I've ordered here before this particular location normally misses something on the burger but this time I ordered a bacon cheeseburger with tomatoes, lettuce, jalapeños, grilled mushrooms and mustard, they didn't put any bacon, grilled mushrooms or jalapeños, when I went up to let them know what my order was missing I was only offered cold raw jalapeños in a container as compensation, I've never left a review of any place before because I'm not the type to complain but the service was just horrendous and for the price I'd anticipate at least a little customer service when they do something wrong.
Food: 2
Service: 1
Paul J. Decker
Music was loud and not to my liking. Most people were coming in and going out. I could understand why.
Atmosphere: 1
Food: 5
Service: 4
Senju King
You can find better eaisly . Dirty workers dirty environment . Management is terrible . I can bet money you’ll walk in there and the place is trashed . Nobody sweeps nobody cleans til there “closing” the store is pathetic and I see why people say it’s the worst one in NY . And charge those crazy prices for some meat or fries that’s been precooked if it’s busy lmao
Burger was very good and the peanuts were fun to eat...
Tables were not all clean and appeared somewhat disheveled
Atmosphere: 3
Food: 5
Service: 4
Quality food and service at this location.
Atmosphere: 4
Food: 5
Service: 5
The atmosphere reminds me of 60s diner
Atmosphere: 5
Food: 5
Service: 5
Fresh food cooked right infront of you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, Grilled Cheese, blt, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant
Great food and outstanding customer service. 10 out of 10 highly recommend. Its everything you want in a burger trust that.
Atmosphere: 5
Food: 5
Service: 5
Always fresh and it's a real burger you should try. I love that they keep the restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
Fast and accurate service, slightly higher price point, but the food is tasty and well worth it!
Atmosphere: 5
Food: 5
Service: 5
**EAT ELSEWHERE**
It was sooooooo COLD in the restaurant in addition to my burger being drowned in Ketchup. I understand you put ketchup on both buns, but saturating both buns in ketchup is a bit much. They remade it but didn't even toast the bun on the remake.
My suggestion, go to another restaurant that is warmer, has warm water to wash your hands in, and actually makes the food correctly. Especially when you pay $22.00 for a burger, fry, and drink.
Atmosphere: 1
Food: 1
Service: 1
Bacon Cheeseburger 8.1
Atmosphere: 4
Food: 5
Service: 5
Went here for lunch and ordered the little bacon cheese burger, small fry and drink. The food was fresh and well made overall. My only complaint besides the price was the fries. They were overly salted for my taste. Burger was spot on well made. Price for the order was a nickel shy of 20 bucks. That's very steep for what I got but that is normal pretty much any where now.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Employees at this location are messed up , I come twice a week for dinner at this location , they always fail to get me correct and full order , last 4 times I went home and had to come back for missing shakes & burgers in my order( I hope it can be tracked) , today also I just reached home and m missing a burger and have to go back all the way again , I wonder what do to call 4th repeated mistake in 2 weeks and dnt knw y they always ask me if m here to pickup some1s order though I always order there.
And yet again today the same 08/12/25.
Atmosphere: 1
Food: 1
Service: 1
My order was for takeout. Small order, 2 burgers, 1 fry, 2 shakes. There were 5 employees. The man taking my order was very friendly and jovial. My order was the only order that they were working on. One of the burgers was supposed to be a bacon cheeseburger, but when I got home there was no bacon. Everything tasted fine, but let's face it, takeout is not cheap. My husband and I rarely eat out or get takeout, because we're on a fixed income,, so when we do, it's a treat. I just hat paying for something that I didn't get.
Food: 4
Service: 4
I've ordered here before this particular location normally misses something on the burger but this time I ordered a bacon cheeseburger with tomatoes, lettuce, jalapeños, grilled mushrooms and mustard, they didn't put any bacon, grilled mushrooms or jalapeños, when I went up to let them know what my order was missing I was only offered cold raw jalapeños in a container as compensation, I've never left a review of any place before because I'm not the type to complain but the service was just horrendous and for the price I'd anticipate at least a little customer service when they do something wrong.
Food: 2
Service: 1
Music was loud and not to my liking. Most people were coming in and going out. I could understand why.
Atmosphere: 1
Food: 5
Service: 4
You can find better eaisly . Dirty workers dirty environment . Management is terrible . I can bet money you’ll walk in there and the place is trashed . Nobody sweeps nobody cleans til there “closing” the store is pathetic and I see why people say it’s the worst one in NY . And charge those crazy prices for some meat or fries that’s been precooked if it’s busy lmao
Atmosphere: 1
Food: 2
Service: 1
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