McDonald's

5863 S Transit Rd, Lockport
(716) 434-1467

Recent Reviews

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Andrew Williams

STOLE MONEY FROM ME! I placed an online order from this location and they told me they don't have it so I had to reorder everything through the drive through. They told me they couldn't do anything about my "lost" order and I tried to email corporate about it and they said it's an individual store issue. Terrible customer service and now I'm out $20. I will not return to this location. Additionally, they ALWAYS mess up your order. Missing items, missing sauces, etc. Terrible.

Atmosphere: 2

Food: 2

Service: 1

Steven Burley

No clue what was going on in the parking lot. About 4 cars with kids running around and standing on bumpers going through the drive thru. Put my order on the wrong drive thru window, didn't get the meal I wanted

Atmosphere: 1

Food: 2

Service: 1

Christopher Srock

It's McDonald's..

Atmosphere: 1

Food: 2

Service: 1

Kelly Berenguer

It's mcdonalds...

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Egg Mcmuffin

Debra Gibbons

I ordered a small vanilla shake, and it was delicious, but I thought it was pricey. Especially for McDonald's.

Food: 4

Service: 4

Flora Lee

Fresh sausage biscuit with hashbrowns and hot coffee. A perfect morning pick me up.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage

Rambling Non-Conformist

Barely 7am and this restaurant is absolutely filthy from last night! There's dried lettuce and crumbs on several tables. Floor is sticky. Bathroom trash is overflowing. Mind you, foot traffic is low so the employees are just hanging out on their phones. Lazy staff here need to be fired immediately. This is not a one-time incident since yesterday it looked the same way. Where are the real Managers who keep on top of things? Everyone keeps hiring lazy kids who believe their phones are more important than decent customer service. No one even came to clean my table like I asked even though the girl nodded at me.

Atmosphere: 1

Food: 1

Service: 1

Len Smith

Too expensive, $12 for 2 milkshakes?

Atmosphere: 5

Food: 5

Service: 5

Jarrick Shaw

Has really gone backwards due to poor management for the prices what you pay for a family of 4 is crazy

Atmosphere: 3

Service: 3

Recommended dishes: World Famous Fries

Rinceoir

When you upgrade a meal and pay for said upgrade, is it wrong to expect that upgrade to be fully filled?

Ordered a meal and upgraded it to a large.. Large drink check.. Large fry half filled.. seriously? You had one job.
Ordered online.. Added pies, which they forgot to add.. Starting to wonder if cooking at home is better then going out, even when your sick and do not feel like cooking..

Food: 2

Service: 4

Alexgameboy2

If you order for more than just yourself I wish you the best of luck 🙏

Atmosphere: 1

Food: 3

Service: 1

dujen29 x

Food was SLOPPED together and it wasn't even busy. Fries were not fresh and the staff was rude

Atmosphere: 1

Food: 3

Service: 1

Jeffrey Schwartz

This location can not get a basic oder right ever. They won't give you any of the dipping sauses. Even if you pay for the extras.

Atmosphere: 3

Food: 4

Service: 2

Alexandria Moots

It's honestly sad how McDonald's is now. Run by basically a bunch of teenagers who have 0 customer service skills. Food is never right and barely warm. And like twice as expensive as it was when I was a kid? But somehow more disgusting? I get it's just fast food, but that doesn't mean those who are unfortunate enough to eat it shouldn't get to at least kind of enjoy their food?

Atmosphere: 1

Food: 1

Service: 1

Joanna Martinez

Order a shake and literally what they gave didn’t even fill it up lol

Atmosphere: 1

Food: 1

Service: 1

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