McDonald's

3929 Lockport Olcott Rd, Lockport
(716) 226-3055

Recent Reviews

H0LLYW00D

I used to work at this McDonald’s. Although I had my issues when I worked there, this place has gone down hill even more so now. Didn’t think it could but it has. Management seems lazier than a 12 year old, the food always either tastes old or it gives me an awful stomach ache compared to others, and if it’s late it seems like no one is there. Definitely understaffed due to poor management and I’m sure the owner doesn’t care as long as he gets his money. He did say to us when I worked there “I don’t know how you guys can work paycheck to paycheck”. We know, you inherited from your daddy.

Atmosphere: 1

Food: 1

Service: 1

Lauren Wedekind

Went through the drive through and ordered 5 five dollar fan deals. Waited 5 min before someone came to the window to take the order and then waited another 15 minutes for my food. Drove 20 minutes home to discover that we didn’t get any of the five orders of chicken nuggets. That is half the food we ordered. Absolutely ridiculous

Mallory Steiner

Half of the time my order is COMPLETELY WRONG. I’ve ordered the deluxe chicken sandwich and got a hamburger one time. HATE COMING HERE. worst part is IT TAKE ANYWHERE FROM 15 TO 30 MINUTES TO GET MY FOOD. Gave them excuses the first few times but it’s every time. I’m sitting waiting for my food right now as I’m writing this. I even ordered ahead and chose drive-through pick up. Placed it 15 minutes before pick up and still had to wait at least 10 minutes in line. Completely ridiculous.

Atmosphere: 1

Food: 2

Service: 1

Dennis K

Got a fish sandwich for what they charge you are better off going to Arby's for fish sandwich they are bigger and

Food: 1

Service: 1

beth hertel

This McDonald's is the slowest McDonald's in the United States.

Atmosphere: 2

Food: 4

Service: 2

Brad Pettit

Parking: 25+Wheelchair accessibility: Ramp to go inside, and marked tables for handicap people.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheeseburger

Joe Halligan

an all time low. The food for myself was nearly $30 it was cold and tasted like garbage there was 2 people working there and it took 20 minutes to get my food. I'm not complaining about the store I'm complaining about the franchise as a whole. Mcdonalds sucks

Atmosphere: 1

Food: 1

Service: 1

kimberly simmeth

Quick meal, fast service, and this location gets my order correct more often than other locations.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheeseburger

David Caraco

Not what it used to be.

Atmosphere: 3

Food: 3

Service: 3

blacksheep

One time they had me arrested when they realized it was a mistake it didn't even apologize or anything

Shirley Urtel

Fast food...love their burgers!!

Atmosphere: 3

Food: 3

Service: 3

Joey Zimmerman

Should be a negative star went in as ordered a quarter pounder and a large fry with a large coke waited about a half hour just for that and then drive through line was empty at that time they were just standing around with no care in the world and they couldn’t even get my drink right p.s never coming back to this location always get parked or told to go park by flag pole just ridiculous

Food: 1

Service: 1

Eugene Cavalieri

Drive through, all the Michines in drive where you order need to be fixed I can't hear them and they can't hear us.

Atmosphere: 3

Food: 3

Service: 4

Joey Spellan

Every time I come to this McDonald's the food is always order and crusty, which I don't understand why when I'm in the line for at least 10-15 minutes. Frys are almost always cold, whenever I get nuggets they taste like they are an hour old. The burger meat is dried out and extremely salty. The work don't seem to care about the customer ls at all or care about their times

Atmosphere: 1

Food: 1

Service: 1

Ralph Palmer

I hate having to pull.over and wait for your food to be carried out to you . Always understaffed . Always slow and poor service . One young man is a good worker there . Remainder are just not motivated ..I hear everyone complain about the chronic slow and poor service here . Pitiful.

Atmosphere: 1

Food: 2

Service: 1

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