Subway
6314 Robinson Rd, Lockport
(716) 210-3063
Recent Reviews
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Nice for a quick meal
Atmosphere: 3
Food: 4
Service: 4
I’m not typically one to complain, however we placed an online order 2 sandwiches one of which was a 6in BLT on a flatbread. My husband picks up the order, his fine, my sandwich has quite literally a tiny bit of lettuce on it, and the flat bread has so much flour on the outside it’s absurd.
Atmosphere: 3
Food: 1
Service: 3
I went in to pickup a takeout order and did not get the drink my wife ordered ( I was not aware she was supposed to get a drink until I got home). I also paid extra for fresh mozzarella and did not get it, but was still charged. We got one of the churros also, and it smelled like onions and tasted like it was rancid or something. Neither me or my wife could stomach to swallow a single bite. If you're going to eat here don't do an online order and don't get the churro. Things are getting too expensive to not get what you pay for.
Atmosphere: 1
Food: 1
Service: 1
Most of the different women and one little guy with colored hair are rude, don't care attitude. Wrong people for customer service jobs and the owner doesn't seem to screen his employee trash that come from the apartments across the street. A young woman with multi colored hair is so rude and unfriendly, I'm beginning to think they are all related to one another.
Owner needs to address employees watching people steal food and drinks right in front of employees, they don't say anything and now charge for a just tap water because of criminals, so I'm pay for their inaction and feckless employees that dont report and take pictures of occurance, and they have video too.
Such a undesirable atmosphere because of staffing, guessing the owner is desperate
Atmosphere: 2
Food: 4
Service: 2
Paid 11 dollars for a 6 inch that said 7.99 on the menu board because the employee said thats what the computer says.Smashed avocados come from a plastic bag.When they introduced sliced meats they covered the meats and put a new meat slicer on the counter as a decoration.They dont have grilled chicken,tortillas for wraps or flatbread you can toast.They have a weird combination of both.They have no signs of a manager,franchise owner or an employee over 30.They have random hours."Local guides" love this place but i dont
Atmosphere: 1
Food: 1
Service: 1
I don't think the employees are properly trained and I ordered a the footlong and ended up with a 6 inch wanted to get a small drink but no cups only larger cups and the root beer and dr pepper have been out at least a month or more and the bread was stale they need to take care of things there I will not eat there again was not pleased at all!!!!!!!
Good place to have snacks. For Muslims can have tuna or veggies sub just let know you want your food in certain way!! Thanks
Vegetarian options: Good place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Not happy with the service. The guy working was not friendly at all! I felt like I was bothering him! He complained that he had to work while his son had a day off because of the eclipse! He was rude and I ordered the monster and he never made the sandwich properly!!! It was the worst experience and I would never go back!
Atmosphere: 3
Food: 4
Service: 1
Don’t order the footlong pretzel. It was hard as a rock and dry by the time I got it home. And the subs do not look the same as on T.V. Hardly any meat.
The service was very unfriendly. The bread was burnt and they were not allowed to be returned.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was very unfriendly. The bread was burnt and they were not allowed to be returned.
Atmosphere: 1
Food: 1
Service: 1
They make the best subs at this subway, very nice, patient, and timely. It's the only one I go to anymore.
Dietary restrictions: The protein bowls are a great option for keto/ low carb ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian B M T, The Boss
Terrible service. Employee only made me a 6" sub when we ordered and paid for a footling. Acted surprised when we asked for the remaining half of the sub. Idiots working
Atmosphere: 1
Food: 1
Service: 1
Food was great
Atmosphere: 5
Food: 5
Service: 5
Service was quick and polite. Food of course 5 stars!! Ill always recommend Subway!
Kid-friendliness: They do have a bit of a smaller version for the kiddies.
Wheelchair accessibility: There is a wheel chair entrance! And a huge parking lot.
Dietary restrictions: ALL of they're food has their nutritional information on a placard and on the menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Nacho Cheese, Cold Cut Combo, Oatmeal Raisin, Sunchips Harvest Cheddar, Cookies, White Chip Macadamia Nut, Roast Beef, Egg
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