Subway
3986 Lockport Olcott Rd, Lockport
(716) 433-4477
Recent Reviews
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the girl that took my order was disrespectful to not only me but my partner. she had a airpod in (i’m assuming too loud) and couldn’t hear anything we were saying. we were speaking at a normal tone to where anyone can hear you. she was giving attitude the entire time. her worker with her was phenomenal though. she was very respectful.
Food: 5
Service: 1
Recommended dishes: Pizza Sub
Ordered subs received the skimpiest subs ever seen. Workers act like when ask for anything other then lettuce it comes out there paycheck especially peppers. Multiple times trying this location at different times to receive same service.
Atmosphere: 3
Food: 1
Service: 1
Second time this month that I showed up for lunch before work and they haven’t opened on time despite the sign on the door that says they open at 10AM. Won’t be stopping here for lunch any more.
Listen.... I used to visit subway often during $5 footlong days. I'm waiting for the new $15 footlong commercials to debute soon. Sad sad sad. This is the only subway where the owner told the person making my sandwich to scrape off the tuna because there was too much.
Atmosphere: 3
Food: 1
Service: 1
My sub was so delicious ?
Atmosphere: 5
Food: 5
Service: 5
Made a pickup order to grab since I was in a rush, and didn’t realize there were no drinks or chips that I ordered in the bag until I got home. The honey mustard chicken wrap didn’t even have honey mustard on it. Also my husband got the grilled chicken salad in which there wasn’t even a single piece of chicken on. Very poor experience and seems to be getting worse each time we go.
Food: 1
Service: 1
Subs are smaller than most sub shops. Not much meat
Atmosphere: 4
Food: 3
Service: 4
I’m just upset there was no buttons on my lid food and service was good but who doesn’t put buttons on a fast food lid ?
Atmosphere: 2
Food: 5
Service: 5
Good food, good service! Workers were swamped but still managed to smile through it!
Atmosphere: 5
Food: 5
Service: 5
Saturday 3/2 . Get there at 8.54. Open till 9B. Girl comes to the door and says closed. Locks door. Turns down 4 large subs. Never
Atmosphere: 1
Restaurantji Recommends
Sign said open but on the door said closed due to staffing issues. One guy behind the counter and lady outside on her phone. I usually enjoy going there
Recommended dishes: Buffalo chicken sub
so i go to subway very frequently in lockport on transit rd in walmart.. never had such a bad expierience as i did here... the lady that made my food kept weighing my xtra chicken i got on my buffalo chicken sub she charged me 3.99 for 8 little pieces of chicken i got charged 4 times because they barely put any chicken on your sub to begin with .. they also wud not take a coupon that is issued to all subways... never ever expierienced this at the one on transit rd ... will never buy food from this subway ever again as this was such a overpriced subway and charges wayy too much for 2 subs to equal 30.00 which shud of been 18 with the coupon i presented that they wud not take ... never had this issue at the lockport location on transit rd... i will also tell my friends to avoid this subway as for a associate to weigh 8 little pieces of chicken in front of me tells me not to ever come back which i plan to do as well as everyone i know
Atmosphere: 1
Food: 1
Service: 1
So I was really excited to get my chocolate chip cookies at the end of my meal and the person working there bought them in the middle of my order so I wouldn’t be able to get any the sandwich at the end was not folded enrolled correctly so when I under at home, everything fell out to the paper. The one in Laurie there was extremely unprofessional. She was eating in front of us when trying to prepare an order at the same time all around a very negative experience.
Atmosphere: 1
Food: 1
Service: 1
We had ordered online. Got there a few minutes after our order was supposedly ready for pick up. There were only two workers and a line of 7 customers. They were working hard, attempting to make multiple orders at the same time while still engaging the customers treating them like friends. It was encouraging to see. While I wasn't happy waiting an extra 10 minutes I couldn't be upset at all. This subway is hiring and I hope they get more employees like the ones that were working tonight. Alec keep up the good work. I don't know you but your work ethic is amazing and we will be back because of this young man.
Atmosphere: 5
Food: 5
Service: 5
I drive out of my way to come to this particular subway. They’re consistently made well (took a little tweaking on my part but that was deciding what was good to me) and the staff has always been extremely friendly when we pick up.
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