The Penalty Box
34 Chestnut St, Lockport
(716) 727-0993
Recent Reviews
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I thought the waitress was really nice. The food was good, and it's cute how they have the dishes named. I got a Reuben and fries that was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Great food and a fun atmosphere to watch a football game.
Atmosphere: 5
Food: 5
Service: 5
Sat down and waited for a few minutes and no one showed up the entire time. Had to leave. Idk anything about their service or food otherwise. Kinda small inside.
Burger wasn't too bad, not too great either. They have bottled root beer which is a plus. People were nice as well
Atmosphere: 3
Food: 3
Service: 4
I go here a lot and the staff is amazing. Rating one star because whenever the owner is there I do not get served, last night he actually looked me in the eyes knowing I hadn’t ordered and proceeded to take a person’s order who was on round 2. There will not be a third time.
My husband and I go here at least once a week it's a great place. Food is always great and service is amazing. We will return multiple times!
Atmosphere: 5
Food: 5
Service: 5
This place has the best pizza. Everyone is always super friendly. If you haven't tried it you should.
Atmosphere: 5
Food: 5
Service: 5
Michelle was awesome. She took great care of us and we were a party of 12!!! The Bills won!!!! Great weather and to be outside with a great atmosphere and great food made the Bill's win extra special!
Thank you Michelle you are awesome 🥰
Atmosphere: 5
Food: 5
Service: 5
This is the 3rd time I've been here and the service is terrible inside. Waitress is clueless and brought wrong items. Outside great service and knowledgeable staff.
Atmosphere: 4
Service: 1
Delicious food, with a great outdoor bar patio
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Penalty Box is a hidden gem! Their pickle fries are next-level—crisp, tangy, and totally addictive. And the pizza? So good every time. Perfectly cheesy, with a great crust and just the right amount of sauce- the honey siracha is my favorite. Service is fast and friendly. This place scores big every time!
Atmosphere: 5
Food: 5
Service: 5
ordered the Cuban sandwich, wasn’t that good and left with food poisoning ! 😃
Atmosphere: 3
Food: 1
Service: 3
Perfect wings! So crunchy and tasty! I also had the razor wrap with homemade chips and was not disappointed. The waiter was also the bartender and he managed to hold down the bar and meet our needs. Great service!
Atmosphere: 5
Food: 5
Service: 5
I order from here almost every night, tonight however, when I ordered, I got 2 kids burgers that were completely raw with blood coming out. Even if burgers here are made med-rare, kids burger should not, as kids as picky. Both of the fries in each box were completely cold and rock hard. Sad when I order from here 5/7 nights a week because I work all day.
Food: 1
Service: 1
Great food, great service ! Love the new patio !
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