The Penalty Box

34 Chestnut St, Lockport
(716) 727-0993

Recent Reviews

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Elizabeth Miles

My husband and I go here at least once a week it's a great place. Food is always great and service is amazing. We will return multiple times!

Atmosphere: 5

Food: 5

Service: 5

Mike Ackroyd

This place has the best pizza. Everyone is always super friendly. If you haven't tried it you should.

Atmosphere: 5

Food: 5

Service: 5

Susie Kuebel

Michelle was awesome. She took great care of us and we were a party of 12!!! The Bills won!!!! Great weather and to be outside with a great atmosphere and great food made the Bill's win extra special!
Thank you Michelle you are awesome 🥰

Atmosphere: 5

Food: 5

Service: 5

Danielle LaMoy

This is the 3rd time I've been here and the service is terrible inside. Waitress is clueless and brought wrong items. Outside great service and knowledgeable staff.

Atmosphere: 4

Service: 1

Matchew Thomas

Delicious food, with a great outdoor bar patio

Atmosphere: 5

Food: 5

Service: 5

Sarah Patrick

The Penalty Box is a hidden gem! Their pickle fries are next-level—crisp, tangy, and totally addictive. And the pizza? So good every time. Perfectly cheesy, with a great crust and just the right amount of sauce- the honey siracha is my favorite. Service is fast and friendly. This place scores big every time!

Atmosphere: 5

Food: 5

Service: 5

Natalee Dier

ordered the Cuban sandwich, wasn’t that good and left with food poisoning ! 😃

Atmosphere: 3

Food: 1

Service: 3

Rachel Akins

Perfect wings! So crunchy and tasty! I also had the razor wrap with homemade chips and was not disappointed. The waiter was also the bartender and he managed to hold down the bar and meet our needs. Great service!

Atmosphere: 5

Food: 5

Service: 5

Jayson Mayson

I order from here almost every night, tonight however, when I ordered, I got 2 kids burgers that were completely raw with blood coming out. Even if burgers here are made med-rare, kids burger should not, as kids as picky. Both of the fries in each box were completely cold and rock hard. Sad when I order from here 5/7 nights a week because I work all day.

Food: 1

Service: 1

Mandi Beyer

Great food, great service ! Love the new patio !

Amy C

My family and I love this place! We’ve made many friends with the staff and they are always accommodating and welcoming when we walk in! They have tons of beer options and a great menu! Try something new every time you go- you won’t be disappointed! And the patio is a must-see making it a perfect spot for friends and drinks on a nice summer night!

Atmosphere: 5

Food: 5

Service: 5

Joe C

Such a fun place for a cold beer and a great burger! Always a fan favorite in my house hold! The staff is always kind and attentive as we've made many friends visiting here. Be sure to check out the back patio! You won't regret it on a beautiful summer night!

Atmosphere: 5

Food: 5

Service: 5

Michelle Carson

From the moment we stepped into the Penalty Box, we were treated to exceptional service. We received a warm welcome and were seated immediately. Emma, our server, recommended the fried pickles as an appetizer and pizza for our main dish, which arrived promptly and lived up to our expectations. The food featured fresh ingredients and generous portions. The restaurant's interior is fun, family-friendly, and comfortable, with a new patio that is a must-see. We will definitely return soon.

Michelle Fiegel

From the moment we stepped into the Penalty Box, we were treated to exceptional service. We received a warm welcome and were seated immediately. Emma, our server, recommended the fried pickles as an appetizer and pizza for our main dish, which arrived promptly and lived up to our expectations. The food featured fresh ingredients and generous portions. The restaurant's interior is fun, family-friendly, and comfortable, with a new patio that is a must-see. We will definitely return soon.

Atmosphere: 5

Food: 5

Service: 5

Patricia Barry

Our grandson always wants to go to the Penalty Box. As a result, we have been there numerous times & we are always impressed with the quality of the food, friendliness of the staff & the fun atmosphere. We have tried specials as well as items on the menu & every one is delicious!! In addition, the prices are very reasonable. 5 stars for sure!!

Atmosphere: 5

Food: 5

Service: 5

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