Tim Hortons

5816 S Transit Rd, Lockport
(716) 433-3032

Recent Reviews

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Marya Kepple

If I could rate the service as a zero I would. Waited 20 mins for my sandwich to be made. I had to call to see what was going on...they told me they forgot and havent made it yet. So I had to wait another 5-7 mins to get it... in the past month service has become very poor. Between getting my orders wrong, to missing items from the order. Be warned

Atmosphere: 1

Food: 2

Service: 1

Karl

Inconsistent drink sizes, missing items in order, slightly rude service. I had ordered and paid for 2 large cold brew coffees and was given one medium and one small. I mentioned that I had ordered 2 large cold brews and was told “No you didn’t, you ordered a large and a medium.” I let them know that neither drink they gave me was a large and I was given an attitude saying “That’s the new large and medium. Have a great day.” While at the same time I had to ask them for the rest of my order because they forgot to prepare it.

Atmosphere: 1

Food: 3

Service: 1

J

Drive thru order for two drinks was wrong, they insisted that the drinks ordered were one large, one medium. Ordered large cold brews only to be told that the large is made in a medium cup, after getting large cups in previous visits. For the prices paid for some if these items, its ridiculous.

Food: 1

Service: 1

Tony Kalicicki

Tim hortons is the best. I feel the person taking my order was having a bad day. Otherwise, always the place to go to get a good breakfast and coffee.

Atmosphere: 5

Food: 5

Service: 4

Katie Lynn

There was a hard chunk of something orange in my iced latte. I wish I was joking. Grossed me out so bad that now I can’t go to Tim hortons anymore which is sad because I used to love going here.

Atmosphere: 2

Food: 2

Service: 3

gareth pichey

Customer service without attitude is non existent there

Atmosphere: 1

Food: 2

Service: 1

Triloquism Video

Great place, just a little disorganized, young people, listen to Trista, she shows tremendous leadership skills, promote her!

Atmosphere: 4

Food: 5

Service: 3

Jim Slattery

Got a coffee to go, prompt service on a busy Sunday morning. Trying to watch my weight, so I avoided the many tempting pastries & treats on display.

Atmosphere: 5

Food: 5

Service: 5

Steve Prigg

Love Tim Hortons ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Brown, Timbits

Bryan Barish

Good coffee and breakfast sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Robyn Cur

Love the food but not the steadily rising prices like everywhere else.

Amy

My favorite coffee shop!

Atmosphere: 5

Food: 5

Service: 5

D Clap

This location never disappoints

Atmosphere: 5

Food: 5

Service: 5

Jeff Thompson

Great location great service great coffee

Service: 5

Brian Schlegel

Went through the drive through. Fast and reliable!

Food: 5

Service: 5

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