Tim Hortons

6470 Campbell Blvd, Lockport
(716) 625-7939

Recent Reviews

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Ron Zito

Welcome break!

Vegetarian options: Decent options for all dietary needs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Bacon Egg & Cheese Sandwich, Grilled Cheese Panini

Ken s

Service was good. Location good. Food was not worth the cost. ?

Atmosphere: 3

Food: 1

Service: 3

Jay Shapiro

Always slow service.
Food and coffee are really good.
Guess you have to use the drive up because no one pays attention to walk in traffic.

Atmosphere: 3

Food: 5

Service: 3

Steven O'Mara

Meh it's tim hortons

Atmosphere: 2

Food: 5

Service: 3

Jennifer Avery

The drive thru team working this morning needs training as to how to address a customer complaint! My order was not correct and when I asked for my sandwich to be wrapped and not just thrown in the bag, I was told they don’t wrap sandwiches or have anything to wrap it in but could offer me a plastic bag to wrap my sandwich in! The morning team at the drive thru M-F always wraps my sandwich and the customer service is amazing - not sure why the weekend crew doesn’t do their job at the same level! The nasty exchange was all before 9 am! Will look to another place on the weekends to provide a coffee and a bagel!!

Atmosphere: 1

Food: 3

Service: 1

Zachary Chapman

Unfortunately outdated small town of Pendleton has such slow service and long lines drive through is always a sleeper. I've given up.. the gas station here also has the highest prices in the entire area. Prices are .20-.45 cents a gallon more gas and diesel go to high quality transit you will save big for a 3 minute drive.

Atmosphere: 5

Food: 5

Service: 2

Sandy Dickey

Order wasn't correct, but the staff corrected it in a professional manner!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg & Cheese Sandwich

Randal Kennedy

Anytime when they say they are open in the morning time there's nobody here. Like this weekend there was nobody at the drive-thru and it's been 15 minutes past when they are supposed to be open

Atmosphere: 4

Food: 2

Service: 1

Laurie

Don't like their coffee and the donuts are just ok.

Atmosphere: 4

Food: 4

Service: 5

Splatz

This place is my go to stop every morning. The older lady at the window is so polite and friendly and always provides immaculate service and shows great hospitality! The whole team is very understanding and professional. They always have whatever I want to eat or drink and if they don’t have it they always go out of their way to offer to make it fresh to order. This location is always very clean and tidy and very presentable. The coffee is always very hot and fresh. Stop by here for some fresh coffee and amazing service you won’t regret it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese Sandwich

Christy duntley

The older lady taking the orders in the morning is the worst at it!! and I don't think she's gotten my order right once ?? but to make it even worse she messes up your order and then blames it on you and then argues with you back and forth. Trying to say that that's what you said you wanted. I have witnesses. It's unanimous. She's crazy and should not be taking orders, let alone. Probably even working. She needs to retire

Atmosphere: 1

Food: 2

Service: 1

Edward Krauzowicz

Great for a quick stop for coffee and a donut.

Atmosphere: 5

Food: 5

Service: 5

Jenna Grant

Never have anything in stock to make any order, no matter when you

Atmosphere: 1

Food: 1

Service: 1

cheryl coward

Coffee drinks are always fresh and hot.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Egg & Cheese Sandwich

rob diermyer

This is the last time I will go to this location every time I have gone the order is wrong then they give you a reason why they don’t have to fix it this location shouldn’t be a timhortons location absolutely

Food: 1

Service: 1

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