Wendy's

5737 S Transit Rd, Lockport
(716) 434-6439

Recent Reviews

angel Schultz

They messed up and made us pay $36 for a sandwich and a wrap meal and 2 frosties and we ordered 2 burgers and a wrap meal and they didn’t give us the 2nd burger and ripped us off

Col Walker

We stopped in yesterday for 2 fish sandwiches, their computers crashed so they couldn't use the register. They charged me $7.00 each for 2 fish sandwiches ($14.00) then we got 2 medium frostys and medium fries. For $26.00 - we did not get a receipt because, again, they didn't have computer access. The fish sandwiches both were well done so not very tasty, the rest of the meals were average. We get outside and the Wendy's Sign shows 2 fish sandwiches for $ 6.00 which means we were over charged by $8.00 - because we were in there so long waiting on their computers to come up that never did, we left figuring can't fight without a receipt but I will tell you NEVER AGAIN!

Atmosphere: 5

Food: 2

Service: 1

Karen Magee

Salad was fine. New pricing discussion has soured me on future visits.

Food: 4

Service: 3

Joe Wagner

Forgot items on my order and had to go back to get items I paid for.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baconator

Destri Smith

WOULD be BETTER if I was STILL working there....???????? MASON WARD GET ME BACK IN..... PLEASE ??Vegetarian options: Salads.... Have to be ordered without the Chicken or ChiliParking: Free Parking Lot ?Kid-friendliness: Kids are Great ???Wheelchair accessibility: YES ????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Double, Wendy's Hot & Crispy Fries, Spicy Chicken Sandwich, Breakfast Baconator, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Parmesan Caesar Chicken Salad, Big Bacon Classic, Baconator, Chili, Jr Bacon Cheeseburger, Classic Chicken Sandwich, Dave's, French Fries, Cheese Fries, Strawberry Frosty, Wendy's Fresh-Made Salads, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Plain Baked Potato, Some Kind of Chicken Sandwich

NeonTiger 85

I have been sitting here for almost a hour,waiting for my food. These people suck.

Cecelia Ivy Artistic Chaos

This is the second or third time they shortest us food. Not only that but they screwed up the original order and made my father drive back around and get back in line for their mistake. Going downhill.

Atmosphere: 3

Food: 4

Service: 1

Rene Nilsson

Normally this restaurant is very quick, but I stopped by two evenings this month, and the drive thru line just didn't move. Both times the signs were not lit, though there were lights on inside. After more than five minutes of the car at the speaker not moving, I started to fear it was closed, and left. This evening at 9:30, the signs were off and the line was frozen again, so I gave up. I would be more willing to wait if I was actually sure they were open. When I drove by later, a car was at the pickup window, so presumably someone was able to order. If you try it, just be prepared for a wait.

Trixi Pluta

We went into the lobby to try to order and the HIGGA was like: "The lobby is closed and we don't have anyone to run the cash register". She was mad rude about

Atmosphere: 1

Food: 1

Service: 1

Marcus Marks

Food is good, however, I was short on time and I did not check my bag when I left. I was missing chicken nuggets and large fries. Wendy's has the best BBQ sauce.

Atmosphere: 4

Food: 4

Service: 2

STEVEN BADHORN

Chicken patties are dry & hard.

Atmosphere: 3

Food: 2

Service: 3

Jason Bailey

Stoped here in an emergency. Needed to eat to take some medicine, wished i had gone to McDonald’s.Jr. Baccon cheese burgers use to be $2. Now they are $3.99 for 4 to 5 bites of a sandwich. As if the price wasn’t enough. I had to wait for 20 mins for 2 sandwiches. Because in drive thru they were not paying attention to the order in front of me. There were 2 cars in drive thru. It wasn’t busy. The first car, they forgot a few items. Had they not had their air pods in their ears they might have heard the persons issue. I waited for 20mins for 2 $3.99 jr. bacon cheese burgers! I will not be going back. Prices are too expensive and service cant bother to turn their music off to pay attention.

Atmosphere: 1

Food: 1

Service: 1

Angela Blackley

Very disappointed with Wendy's this time.Both my husband and I had stomach issues after eating here.Never had a problem before.This is the only fast food place I go to.I guess this one is stopping to.

Atmosphere: 3

Service: 5

Andrea Weczerek

The service was the best I have ever had...only because we had the most wonderful young woman take our order ...and i just had to let everyone know !!! Ty so much to the Wendy's worker Kaylie ur smile made me

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Baconator

Sylvia

Food was terrible, cold and way overpriced! What happened?

Food: 1

Service: 5

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