Always dirty and nasty but I was thinking that’s just lack of workers, but tonight I came after my 13h shift to take a bowl, kid that was working was barely present and iritated by my (probably bc I’m white cuz he did not disrespected any other people) took the rice skipped the beans and asked for steak, he literally gave me half of scoop and when I asked for more he got visibily mad, then he proceed to put the biggest scoop of pico and sour cream evendough I asked for just a little bit, then I came to the register the guy who worked there - blank, not even a silent hello, I asked for water cup which he nervously refused to give ( “we don’t have any more water cups”) eventhough I saw people chilling w cups on table… All together a big DISASTER, whoever is managing this place need to be fired bc that’s not how you train people to treat PAYING CUSTOMERS!!!! Shame on this place, never ever again!
Atmosphere: 1
Food: 3
Service: 1
Michał Grobelny
Nice 5/5
Atmosphere: 5
Food: 5
Service: 5
Johnnie
Hi, I ordered a bowl to go. I chose the base, lettuce, beans, cheese, and a few regular toppings. For protein, I picked tofu and chicken — two proteins total.
Your worker told me that I had two extra proteins, and I said no, I only have one extra protein, which is the tofu. He said no, that I have two extras: extra tofu and extra chicken.
I then asked him if I get two scoops of chicken or just one, and he said one. So I asked him how that can be considered an “extra” protein if a regular bowl already includes one protein. He repeated that one protein is included, but since I picked two proteins, it counts as two extras, but he would only charge me for one.
I still don’t understand. Can someone explain how choosing two proteins equals two extra proteins? Does that mean you charge the first protein as extra, and every additional protein is also extra? In other words, are proteins always extra?
I normally wouldn’t write a review, but he repeated several times: “Now you know for next time.” Hopefully, he will learn the correct lesson for next time — that if I order two proteins, only one is extra, not two, three, or whatever his math was.
Thank you in advance.
Atmosphere: 1
Food: 1
Service: 1
Devam Sondhi
I went at 10:25 pm there and their closing time was 11:00 pm . The lady took my order unhappily and made a bowl very badly. She literally threw my food in the bowl. I didn’t like her service at all. Very impolite!! I wasted my money . Never ever going there again.
Atmosphere: 1
Food: 1
Service: 1
Isaac Lal
The quality of your food really depends on the quality of the employees that are there. I’ve been there so many times and there’s specific employees serving the food that I want to avoid because they would either skimp on the portions or just completely misunderstand me.
Not only that but the food just comes out inconsistent every single time. Undercooked meat or rice or veggies or all of the above. Sometimes overcooked all of the above or a mix of both.
Atmosphere: 5
Food: 3
Service: 2
Amanda Strothers
Wasn't told until the very end that they're out of guac and I'm a vegetarian who gets the bowl that includes guac. Wasn't offered any $ off or any sofritos or even a drink to make up for the price lapse. I understand running out of things but most places let you know before they start making the order!!
Atmosphere: 3
Food: 3
Service: 2
Laniyah Hammond
I am absolutely dissatisfied with my experience at this location. I walked inside and watched as they serviced the person ahead of me. When they were done they never came to service me. I stood at the line for 5 minutes and no other customers were in line. The person at the register was chatting with another employee who seemed to be leaving for the day. Two other employees were behind the counter, one by the grill and one making quesadillas. After the five minutes passed I asked if anyone was going to service me. All employees looked confused as if I did not deserve to be serviced. I am thoroughly upset the experience was degrading.
Atmosphere: 1
Food: 1
Service: 1
John Lima
Hey guys, please pay more attention.
My order came totally wrong, didn’t ask corn, asked brown rice you guys put white…
Food: 4
Service: 1
Andy Liu
Not horrible - the food itself is decent and the place is a bit cleaner compared to the other fast food places nearby. The portion sizes is a bit small for the prices though.
Atmosphere: 3
Food: 3
Service: 4
Calli Thurlow
the workers here were really kind and fast, and they did a good job overall. unfortunately, the food quality feels very inconsistent. i did get sick after eating from this location this week, and i’ve had a similar experience at a different chipotle in harlem too. it feels like the quality across chipotle has gone down.
I regularly go there . I hadnt found anything like that till now except overcooked pale fajitas. but yesterday 8/21 their rice was undecooked and i am having dysentry because of that. Such a careless work. Never going to eat there again.
Atmosphere: 4
Food: 2
Service: 4
Joyce Kong
Idk if it’s because I always go at end of shift or the location but food amount is much less than when I get it for lunch or when I go to a diff location
Atmosphere: 4
Food: 4
Service: 5
Milorad Micic
Literally you are not allowed to order PORK even though they have . Only way to get it is through ONLINE order.
Atmosphere: 1
Food: 1
Service: 1
Md Islam
We went to this Chipotle around 9.45 pm on an empty rainy night and my 73 years old dad wanted to use the bathroom but they refused him to use.
Though the person from counter provided us the door key lock number but the person who was working on floor denied him the access.
I believe they already cleaned the washroom that is why they didn't let him to use the bathroom.
Disappointing attitude. Management should look into it.
Always dirty and nasty but I was thinking that’s just lack of workers, but tonight I came after my 13h shift to take a bowl, kid that was working was barely present and iritated by my (probably bc I’m white cuz he did not disrespected any other people) took the rice skipped the beans and asked for steak, he literally gave me half of scoop and when I asked for more he got visibily mad, then he proceed to put the biggest scoop of pico and sour cream evendough I asked for just a little bit, then I came to the register the guy who worked there - blank, not even a silent hello, I asked for water cup which he nervously refused to give ( “we don’t have any more water cups”) eventhough I saw people chilling w cups on table… All together a big DISASTER, whoever is managing this place need to be fired bc that’s not how you train people to treat PAYING CUSTOMERS!!!! Shame on this place, never ever again!
Atmosphere: 1
Food: 3
Service: 1
Nice 5/5
Atmosphere: 5
Food: 5
Service: 5
Hi, I ordered a bowl to go. I chose the base, lettuce, beans, cheese, and a few regular toppings. For protein, I picked tofu and chicken — two proteins total.
Your worker told me that I had two extra proteins, and I said no, I only have one extra protein, which is the tofu. He said no, that I have two extras: extra tofu and extra chicken.
I then asked him if I get two scoops of chicken or just one, and he said one. So I asked him how that can be considered an “extra” protein if a regular bowl already includes one protein. He repeated that one protein is included, but since I picked two proteins, it counts as two extras, but he would only charge me for one.
I still don’t understand. Can someone explain how choosing two proteins equals two extra proteins? Does that mean you charge the first protein as extra, and every additional protein is also extra? In other words, are proteins always extra?
I normally wouldn’t write a review, but he repeated several times: “Now you know for next time.” Hopefully, he will learn the correct lesson for next time — that if I order two proteins, only one is extra, not two, three, or whatever his math was.
Thank you in advance.
Atmosphere: 1
Food: 1
Service: 1
I went at 10:25 pm there and their closing time was 11:00 pm . The lady took my order unhappily and made a bowl very badly. She literally threw my food in the bowl. I didn’t like her service at all. Very impolite!! I wasted my money . Never ever going there again.
Atmosphere: 1
Food: 1
Service: 1
The quality of your food really depends on the quality of the employees that are there. I’ve been there so many times and there’s specific employees serving the food that I want to avoid because they would either skimp on the portions or just completely misunderstand me.
Not only that but the food just comes out inconsistent every single time. Undercooked meat or rice or veggies or all of the above. Sometimes overcooked all of the above or a mix of both.
Atmosphere: 5
Food: 3
Service: 2
Wasn't told until the very end that they're out of guac and I'm a vegetarian who gets the bowl that includes guac. Wasn't offered any $ off or any sofritos or even a drink to make up for the price lapse. I understand running out of things but most places let you know before they start making the order!!
Atmosphere: 3
Food: 3
Service: 2
I am absolutely dissatisfied with my experience at this location. I walked inside and watched as they serviced the person ahead of me. When they were done they never came to service me. I stood at the line for 5 minutes and no other customers were in line. The person at the register was chatting with another employee who seemed to be leaving for the day. Two other employees were behind the counter, one by the grill and one making quesadillas. After the five minutes passed I asked if anyone was going to service me. All employees looked confused as if I did not deserve to be serviced. I am thoroughly upset the experience was degrading.
Atmosphere: 1
Food: 1
Service: 1
Hey guys, please pay more attention.
My order came totally wrong, didn’t ask corn, asked brown rice you guys put white…
Food: 4
Service: 1
Not horrible - the food itself is decent and the place is a bit cleaner compared to the other fast food places nearby. The portion sizes is a bit small for the prices though.
Atmosphere: 3
Food: 3
Service: 4
the workers here were really kind and fast, and they did a good job overall. unfortunately, the food quality feels very inconsistent. i did get sick after eating from this location this week, and i’ve had a similar experience at a different chipotle in harlem too. it feels like the quality across chipotle has gone down.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Thrust worthy.
Atmosphere: 3
Food: 5
Service: 4
I regularly go there . I hadnt found anything like that till now except overcooked pale fajitas. but yesterday 8/21 their rice was undecooked and i am having dysentry because of that. Such a careless work. Never going to eat there again.
Atmosphere: 4
Food: 2
Service: 4
Idk if it’s because I always go at end of shift or the location but food amount is much less than when I get it for lunch or when I go to a diff location
Atmosphere: 4
Food: 4
Service: 5
Literally you are not allowed to order PORK even though they have . Only way to get it is through ONLINE order.
Atmosphere: 1
Food: 1
Service: 1
We went to this Chipotle around 9.45 pm on an empty rainy night and my 73 years old dad wanted to use the bathroom but they refused him to use.
Though the person from counter provided us the door key lock number but the person who was working on floor denied him the access.
I believe they already cleaned the washroom that is why they didn't let him to use the bathroom.
Disappointing attitude. Management should look into it.
Atmosphere: 2
Food: 3
Service: 1
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