Dunkin'
2304 Jackson Ave, Long Island City
(718) 361-2848
Recent Reviews
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Staff was amazing š and the food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
The ladies in the morning always make sure Iām in and Iām out they know my order down packed and I just appreciate there customer service and team work
Atmosphere: 5
Food: 5
Service: 5
Very unsanitary. Don't eat here. As I waited for my order I saw the cook place her hands on the floor immediately prior to touching my food without changing gloves or washing her hands. The cashier tried to deny me a refund.
Food: 1
Service: 1
I came in this store for a breakfast and the indian guy who took my order was so rude and impatient, he rolled his eyes and spoke Hindi with his coworkers when I said the order was not right. I know he said something bad with hostile tone, but I couldn't understand.
Atmosphere: 1
Food: 1
Service: 1
There was no line when I went in and I went to the register. Looked like 3 employees in the back but no one taking orders. The line grew with 3 people behind me. A lady came in to pick up a mobile order and said she wanted to get some donuts too. The employee decides to ring up the donuts for the lady that just came in instead of taking care of the line in front of him. Horrible service.
Atmosphere: 4
Food: 4
Service: 1
Be ware of ordering food here. I get sick any time I eat something from this location.
Atmosphere: 1
Food: 1
Service: 1
Place is in disgusting condition, the 2 gentlemen behind the counter have some serious cleaning to do, I wanted to dine in her but just couldnāt, it was so
Atmosphere: 1
Food: 1
Service: 1
I don't know what the company's policy is towards employees. They hire them and that's it? or do they give them some type of training?I was there at noon, and their performance was terrible.
Atmosphere: 1
Food: 1
Service: 1
very friendly staff and delicious food. i placed an order on the app and they were very kind and helpful with making a substitution for an item they were sold out of. will definitely come back to this location!
Food: 5
Service: 5
The product, regular. The cleanliness of the premises leaves a lot to be desired. But worst of all, was the terrible attention from the staff. The order was placed by my girlfriend, and her English is not perfect, to which they began to speak sarcastically and mockingly. Quite upset by the ridiculous situation, since they do not speak the language perfectly either, I told them that these were not the ways to treat a person, I was going to ask for a complaint form, but she told me that despite the bad moment experienced, they did not was necessary. It is certainly the last time we go to eat in a store of that chain.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Waiting for sis!
Customer service is great and they remember you and your favorite ordersAlways happy to be of service āŗļø
Wheelchair accessibility: No steps or ramp it's a ground floor entrance and a wide entrance
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wake
i bought a dozen donuts and picked the flavors I wanted, the staff was rude because I took few mins to do that, they were making faces and talking to each other in Bengali, it was not busy, there were no other customer waiting in line, I was not rude in any way, does Dunkin care how the customers are treated? why are the staff not trained? awful experience!!
When on Jury Service it is a good quick stop to eat.
Atmosphere: 4
Food: 5
Service: 5
The worst coffee in my life! It was water with milk disgusting! I ordered a choco muffin, but I got a muffin with cinnamon I hate cinnamon. I threw the whole order in the trash! Not recommend!
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