Dunkin'

27-04 Queens Plaza S, Long Island City
(718) 729-3858

Recent Reviews

Sort by
Angela Kim

Nasty attitude

Atmosphere: 1

Food: 1

Service: 1

Roy

RBF. This group of people should be in business. A smile would go a long ways here. Learn to smile!!!

Atmosphere: 1

Food: 3

Service: 1

Nate Ethington

Truly terrible. You know when you buy some good donuts and they taste great the 1st day, the 2nd day they are just ok. By the 4th day, they aren't worth the calories and need thrown in the trash. Bought a couple donuts here and they had that 4 day old flavor. And the trash is where they went.

Atmosphere: 3

Food: 1

Service: 4

Richard Fernandez

The lady that took my order took it wrong she got an attitude after remaking my coffee or welcoming so I mean I stopped going to this place and I gave it another shot and unfortunately it was a negative

Atmosphere: 1

Food: 1

Service: 1

Meriem Otsman

The worst croissant I ever had it was burned fully and I kindly asked if it has egg inside and she shouted at me and the costumer service is so bad

Brett Librandi

It's Dunkin' and there's not much to say about it as a whole. What i will say is recently there have been instances where I ordered one item and got a different one.

I use the app to order ahead and sometimes get a sausage egg and cheese. 3 times now I have ended up with a bacon egg and cheese instead. I also don't realize it until I've already gotten my work started for the day and can't be bothered to go back

Tung Tung Hung

There’s only one order before me but they let me wait for more than 10 minutes to get my food and drink 🙂🙂🙂

Atmosphere: 2

Food: 2

Service: 1

Ashley

Had line waiting about 20 min while they counted cash

V Chen

The staff was so rude. My latte tasted differently this morning and I told them and the woman just went to the back and poured another shot while coughing into my coffee. It looked pretty intentional and she didnt have good attitude either. I threw it away right after I left. Didn’t want to start a fight or anything bc she was already not trying to solve any problems. Got my refund through customer service line but will not order from this store ever again. This is serious health issue, practically with the noravirus and flu going on. Extremely concerning!!!!!

Atmosphere: 1

Food: 1

Service: 1

Kim

Rude employees and the donuts taste old and not prepared correctly.

Atmosphere: 1

Food: 1

Service: 1

Shawn Dempsey

Worse place ever Very rude and does not make your coffee correct and you will burn yourself trying to drink the coffee

Food: 1

Service: 1

Kat

There was a miscommunication with my order when I came in person to order and instead of assisting me with fixing it, the lady who took my order stopped taking the next customer's order, turned to me, raised her voice and said "I asked you if you wanted two". I took the extra coffee and didn't request a refund at all, so the fact I was treated like that so quickly was insane lol. Also not reading off my order to me so I can agree its correct before placing it is also not so great service.

Atmosphere: 1

Food: 3

Service: 1

Jolli Poppinz

Gotta have my coffee in the morning, and Dunkin is convenient and affordable.

Happy Patel

Kid-friendliness: Quite friendly with kids, greets and talks to them with excitement.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bagels, Dunkin' Coconut Refreshers

Lin Ma

I was there 9:49pm. It’s 12/18/2023. The guy locked the door said it’s closed. No matter how I knock the door, he just ignored and ready to go home.

Loading...