Dunkin'

27-04 Queens Plaza S, Long Island City
(718) 729-3858

Recent Reviews

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Ashley

Had line waiting about 20 min while they counted cash

V Chen

The staff was so rude. My latte tasted differently this morning and I told them and the woman just went to the back and poured another shot while coughing into my coffee. It looked pretty intentional and she didnt have good attitude either. I threw it away right after I left. Didn’t want to start a fight or anything bc she was already not trying to solve any problems. Got my refund through customer service line but will not order from this store ever again. This is serious health issue, practically with the noravirus and flu going on. Extremely concerning!!!!!

Atmosphere: 1

Food: 1

Service: 1

Kim

Rude employees and the donuts taste old and not prepared correctly.

Atmosphere: 1

Food: 1

Service: 1

Shawn Dempsey

Worse place ever Very rude and does not make your coffee correct and you will burn yourself trying to drink the coffee

Food: 1

Service: 1

Kat

There was a miscommunication with my order when I came in person to order and instead of assisting me with fixing it, the lady who took my order stopped taking the next customer's order, turned to me, raised her voice and said "I asked you if you wanted two". I took the extra coffee and didn't request a refund at all, so the fact I was treated like that so quickly was insane lol. Also not reading off my order to me so I can agree its correct before placing it is also not so great service.

Atmosphere: 1

Food: 3

Service: 1

Jolli Poppinz

Gotta have my coffee in the morning, and Dunkin is convenient and affordable.

Happy Patel

Kid-friendliness: Quite friendly with kids, greets and talks to them with excitement.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bagels, Dunkin' Coconut Refreshers

Lin Ma

I was there 9:49pm. It’s 12/18/2023. The guy locked the door said it’s closed. No matter how I knock the door, he just ignored and ready to go home.

Tanya Davis

They always get my order right.

Wheelchair accessibility: No parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Kay Vlog

I went to this place today for world teacher day for the free coffee. I showed the cashier the picture, she looked at it and then charged me for the coffee. When I told her about it, she said i didn’t show her a coupon; I said there is no coupon, it’s a promotion and i showed her the ad again. Then her co worker or manager looked at me and said “you’re not a teacher, I’ve never seen you here” I didn’t know i had to go there numerous times to prove I’m a teacher. Then had the audacity to tell me I just came for the free coffee when I also bought donuts. They refunded me the money and the cashier was very apologetic but not the other lady. I will not be going back there.

Atmosphere: 1

Food: 2

Service: 1

Mushrat Haque

The manager doesn’t know how to take an order. Will argue on declining the type of order that was placed. Would never come to this location. Also there are dead cockroaches on the donuts!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Vicente Caballero

Normal flavor

Gloria Lopez

delicious blueberry muffin ?

Atmosphere: 4

Food: 4

Service: 4

SHERRI GRIFFIN

Great Matcha Latte

CRAWFFORD JAMESON

Great beverages

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