Dunkin'

27-04 Queens Plaza S, Long Island City
(718) 729-3858

Recent Reviews

Kat

There was a miscommunication with my order when I came in person to order and instead of assisting me with fixing it, the lady who took my order stopped taking the next customer's order, turned to me, raised her voice and said "I asked you if you wanted two". I took the extra coffee and didn't request a refund at all, so the fact I was treated like that so quickly was insane lol. Also not reading off my order to me so I can agree its correct before placing it is also not so great service.

Atmosphere: 1

Food: 3

Service: 1

Jolli Poppinz

Gotta have my coffee in the morning, and Dunkin is convenient and affordable.

Happy Patel

Kid-friendliness: Quite friendly with kids, greets and talks to them with excitement.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bagels, Dunkin' Coconut Refreshers

Lin Ma

I was there 9:49pm. It’s 12/18/2023. The guy locked the door said it’s closed. No matter how I knock the door, he just ignored and ready to go home.

Tanya Davis

They always get my order right.Wheelchair accessibility: No parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Kay Vlog

I went to this place today for world teacher day for the free coffee. I showed the cashier the picture, she looked at it and then charged me for the coffee. When I told her about it, she said i didn’t show her a coupon; I said there is no coupon, it’s a promotion and i showed her the ad again. Then her co worker or manager looked at me and said “you’re not a teacher, I’ve never seen you here” I didn’t know i had to go there numerous times to prove I’m a teacher. Then had the audacity to tell me I just came for the free coffee when I also bought donuts. They refunded me the money and the cashier was very apologetic but not the other lady. I will not be going back there.

Atmosphere: 1

Food: 2

Service: 1

Mushrat Haque

The manager doesn’t know how to take an order. Will argue on declining the type of order that was placed. Would never come to this location. Also there are dead cockroaches on the donuts!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Khalil Gm

The lady wear hijab was soo rude ,we left a tip thinking we gonna have a good service but turns out giving us the feeling like we stealing from her .we travel all the way from canada to have a nice trip but if u read this review a little kindness goes along

Atmosphere: 1

Food: 2

Service: 1

jimmy sumampouw

I came at 11.17 am today and bought dunkin and ice tea. The lady wear hijab helping me are really rude.She gave me with rude face.She said tired cause working for 7 days a week.She work for 7 days cause need the the money.That's not my business you working for 7 days a week.Don't ever treat customer with your attitude like evil.Shame on you that wear hijab but your attitude more than like evil.????????

Ahmad Sary

Terrible service, the staff is so rude and so unprofessional, they treat u like u didn't pay for what u asked for like they're doing it for charity or something.

Joy Z.

I usually pick up through mobile order and my order is always ready super quickly! The staff here are also friendly and responsive. Would recommend to get your Dunkin fix!

Milk

The drink and food was good and the person working was nice and quick making the drinks and food.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Egg and Cheese, Munchkins Donut Hole Treats, Donuts, Assorted Half Dozen or Dozen Donuts

edgar pena

Great customer service!!the at Lady gave me like Ritz Carlton service

Atmosphere: 5

Food: 5

Service: 5

Euro Fam

Their iced drinks taste like too much water and when it comes to those crescent sandwiches they don’t put enough bacon. Probably 2 tiny strips. It’s ridiculous. Also, their employees are racist to Latinos.

Nobeel K

A quick and painless Experience I always order I had to this place and get my order And a satisfactory time plus the food isn't bad at all enjoyable experience

Atmosphere: 5

Food: 5

Service: 5

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