I’ve seen so may bad reviews and coming from someone who’s literally lived blocks away from this Dunkin for over 15 years I never had an issue. I always go in the morning and for the reason behind the 4 stars is because if it isn’t the morning crew then the coffee isn’t as good. I always get greeted and never had an issue. In fact I’ve seen some people yell at the staff and they still handled it professionally and it’s the customer that are being rude. If you treat someone nicely they will treat you nicely that’s the whole point of treat others how you want to be treated. I give the staff props for the amount of stuff they deal with especially when they are very busy. Love the morning crew. And heres a prime example I was always nice and even ask how they are and over the years they started doing the same and even offer a free donut or munchkins here and there to me. This is the best Dunkin I’ve had in Astoria no other location makes my latte good like them
Atmosphere: 5
Food: 4
Service: 5
gunsbound
The pumpkin donut was nice and soft. Buddy like his hashbrowns.
Atmosphere: 4
Food: 5
Service: 5
Tarquin Sebastian Montmorency de Vere
Incredibly rude and unfriendly staff.
Atmosphere: 1
Food: 4
Service: 1
Traver Koehler
ive lost count of how many times in a row they’ve messed my order now (which is usually just a coffee). At this point it’s my fault for coming here
A.A. A
They don’t use ice scoopers when handling ice for drinks — that’s unsanitary. Touching ice directly can transfer bacteria or debris from their hands. The Department of Health should really inspect this place.
james james
Slow pace of service Needs a good clean Ok but Not great
Atmosphere: 1
Food: 1
Service: 1
Hayley Soares
the service was fast, and the woman working gave us extra munchkins! Very kind, will return!
Atmosphere: 4
Food: 5
Service: 5
Shatisha Bryant
They make really good HOT macchiatos. And I love the ice cream addition to the restaurant. I wish all Dunkin had Baskin Robbins. The service is also very good.
Atmosphere: 5
Food: 4
Service: 5
neptune
Put the straws over the counter. missed my damn train. How are you more concerned about people taking straws than taking other’s orders?
They Made me miss my train to work twice waiting for a coffee I ordered on the app +5 mins in advance. The last time I went to pick up it was sitting behind the counter out of reach for 10 minutes before I could get anyone’s attention. Don’t order from here if you’re in a rush.
Atmosphere: 2
Food: 3
Service: 2
Uli Xochitecatl
It is the second time that I go to buy in this place if the machine marks 6 plus tax they charge you 8 dollars and they do not give you the change, or receipt, and they want a tip, they do not use a mask and talk a lot over the food it is unpleasant a thousand apologies if they see it wrong but hygiene and honesty is what we need
Brian Lee
i hope this place closes down soon. beyond rude.
Atmosphere: 1
Food: 1
Service: 1
Tee
This is a quick cop and go spot. I was so thirsty. A strawberry coollotta never disappoints. Bae got some sort of hot coffee. Very friendly service. Got some free donuts! Now I want a coollotta.
Atmosphere: 5
Food: 5
Service: 5
MOSTAFIZUR JABER
these morning staffs have no idea the F they doing... I ordered a black coffee and a coconut donut. i didn’t check the box and guess what I got... a glazed donut. what frustrated me most is that the staffs were talking a lot of things about some customers who they knew does not speak their language and would not understand. DISGUSTING.
I’ve seen so may bad reviews and coming from someone who’s literally lived blocks away from this Dunkin for over 15 years I never had an issue. I always go in the morning and for the reason behind the 4 stars is because if it isn’t the morning crew then the coffee isn’t as good. I always get greeted and never had an issue. In fact I’ve seen some people yell at the staff and they still handled it professionally and it’s the customer that are being rude. If you treat someone nicely they will treat you nicely that’s the whole point of treat others how you want to be treated. I give the staff props for the amount of stuff they deal with especially when they are very busy. Love the morning crew. And heres a prime example I was always nice and even ask how they are and over the years they started doing the same and even offer a free donut or munchkins here and there to me. This is the best Dunkin I’ve had in Astoria no other location makes my latte good like them
Atmosphere: 5
Food: 4
Service: 5
The pumpkin donut was nice and soft. Buddy like his hashbrowns.
Atmosphere: 4
Food: 5
Service: 5
Incredibly rude and unfriendly staff.
Atmosphere: 1
Food: 4
Service: 1
ive lost count of how many times in a row they’ve messed my order now (which is usually just a coffee). At this point it’s my fault for coming here
They don’t use ice scoopers when handling ice for drinks — that’s unsanitary. Touching ice directly can transfer bacteria or debris from their hands. The Department of Health should really inspect this place.
Slow pace of service
Needs a good clean
Ok but Not great
Atmosphere: 1
Food: 1
Service: 1
the service was fast, and the woman working gave us extra munchkins! Very kind, will return!
Atmosphere: 4
Food: 5
Service: 5
They make really good HOT macchiatos. And I love the ice cream addition to the restaurant. I wish all Dunkin had Baskin Robbins. The service is also very good.
Atmosphere: 5
Food: 4
Service: 5
Put the straws over the counter. missed my damn train. How are you more concerned about people taking straws than taking other’s orders?
Atmosphere: 1
Food: 4
Service: 1
Didn't open on time at 5 AM.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They Made me miss my train to work twice waiting for a coffee I ordered on the app +5 mins in advance. The last time I went to pick up it was sitting behind the counter out of reach for 10 minutes before I could get anyone’s attention. Don’t order from here if you’re in a rush.
Atmosphere: 2
Food: 3
Service: 2
It is the second time that I go to buy in this place if the machine marks 6 plus tax they charge you 8 dollars and they do not give you the change, or receipt, and they want a tip, they do not use a mask and talk a lot over the food it is unpleasant a thousand apologies if they see it wrong but hygiene and honesty is what we need
i hope this place closes down soon. beyond rude.
Atmosphere: 1
Food: 1
Service: 1
This is a quick cop and go spot. I was so thirsty. A strawberry coollotta never disappoints. Bae got some sort of hot coffee. Very friendly service. Got some free donuts! Now I want a coollotta.
Atmosphere: 5
Food: 5
Service: 5
these morning staffs have no idea the F they doing... I ordered a black coffee and a coconut donut. i didn’t check the box and guess what I got... a glazed donut. what frustrated me most is that the staffs were talking a lot of things about some customers who they knew does not speak their language and would not understand. DISGUSTING.
Food: 1
Service: 1
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