Dunkin'
3043 Steinway St, Long Island City
(718) 721-7888
Recent Reviews
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They close at 9 and told me there oven is being cleaned and it’s going to take a very long time for what I had asked for there was no one there and had two employees working. Then they started getting upset and speaking in their native language. It was very unwelcoming and I had to wait for them to finish their conversation before even attempting to order.
Atmosphere: 1
Food: 1
Service: 1
The service sucks you have to tell them what you placed an order on the app for when you get there
Two servers on Saturday 5:45 pm. They keep talking between them and some other guy and I was standing there waiting for my order to be taken. Nothing. Worst experience. I’ll be taking my money somewhere else.
The service never gets my orders right. Forgets parts of my order and on top of that gives me partially done orders. Why would I order a bagel toasted with ZERO cream cheese! If it’s not that I order donuts and they leave missing ones and I never get reimbursed!
Atmosphere: 1
Food: 3
Service: 2
I had to wait ten minutes just to get a black iced americano. There was nobody in line. I never wrote the google review but ppl working here are unprofessional. As a dunkin donuts lover, this place is the last place I’ll ever visit in the world.
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin' Donuts coffee.
Atmosphere: 4
Food: 4
Service: 4
You know how in general dunkin makes your coffee different each time? This dunkin makes it correct and the same every. Single. Time.
Atmosphere: 5
Food: 5
Service: 5
Dunkin is my favorite coffee place. Unfortunately, nobody at this location knows how to process a gift card transaction.There's a lady there that will gaslight you and tell you your card doesn't work, even if you call to confirm there is money in it.As per the staff, the manager also has trouble with gift cards.They also have a hard time using the app rewards.The donuts and coffee are delicious, the service is terrible due to bad hiring and training.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Donuts
Dunkin is my favorite coffee place. Unfortunately, nobody at this location knows how to process a gift card transaction.There's a lady there that will gaslight you and tell you your card doesn't work, even if you call to confirm there is money in it.As per the staff, the manager also has trouble with gift cards.They also have a hard time using the app rewards.The donuts and coffee are delicious, the service is terrible due to bad hiring and training.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Donuts
By far the best dunkin!!!! Staff and very nice even with difficult customers(I've seen it).
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Omg very very bad service..very bad ppl working there …very rude ..and so nasty coffee
I never had a problem, I came here for years but the new older guy is so rude and won’t let you talk. I’m doin mobile orders strictly to avoid his attitude
You know how Dunkin tastes a little different from each location/whenever the Dunkin gods decide? It’s a part of the brand and I am totally ok with my drink tasting a little different. This location is another story. Every single time I’ve gone, my drink has been off. Ordered oat milk? It’s coconut milk? Ordered vanilla swirl? It’s somehow not sweet at all. Haven’t tried any food here so maybe it’s more consistent than the coffee. If you can go elsewhere, you should.
Best coffee! Just hate when they ask hot!
Atmosphere: 4
Food: 4
Service: 4
The worst service
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