Absolutely terrible experience. Ordered through the app and walked all the way to the restaurant. When I got here they suddenly tell me my order has been canceled (no reason given) and that I’d been refunded. I tried to reorder again but nobody would take my order. Literally the worst service in Astoria.
Atmosphere: 1
Service: 1
Evelyn DeFreitas
Very friendly, patient & accommodating.
Atmosphere: 5
Food: 5
Service: 5
Joyce Lee
Food and atmosphere were far better than other McDonald’s in NYC - but Jingxuan is perhaps the star of the show!! I only caught a glimpse of his name tag but his service and manners were better than some waiters I’ve had from Michelin restaurants. Give the man a damn raise! Or just make him the manager if he isn’t already! I’m actually amazed 👏👏👏
Atmosphere: 5
Food: 5
Service: 5
Luis elmayimbe
Claim to be 24 hrs but didnt want to serve at 3 am
Service: 1
George V
They open at 5am to change the menu from Lunch/Dinner to Breakfast, just fyi
Atmosphere: 4
Food: 4
Service: 4
Jade Michelle
Raw burger meat
Food: 1
Service: 1
Pedro Costa
Ok GOOD
Atmosphere: 5
Food: 5
Service: 5
Christopher Burfoot
This was at their 31-46 21ST, LIC location. I ordered from the inhouse menu and selected table service. Very quick and polite service!! Food was what you would expect. Chocolate thick shake was flavorful and the burger/fries were also satisfying!!! Will return later in the month.🙂🍔🍟🥛
Atmosphere: 5
Food: 4
Service: 5
Abdul Mateen Rajput
19 yeard old guy everytime misbehave with every rider at night time last time same guy rude behaviour with me and today misbehave with another rider Plz change or teach how behave with customer and rider Thanks a lot
Atmosphere: 4
Food: 3
Service: 1
Charlotte Tietjen
I accidentally ordered to the wrong location. When they told me I made a mistake I asked if they couldn’t make it here for me and the my told me I would need to cancel and re order but the app said “you can no longer re order” and when I told them that they told me to walk to the other location and that they can’t help me. They were rude and pushed me aside to help the next customer. It was $10 and they couldn’t help me because they told me it was a different owner and again, that I could walk there! So rude! 10 freaking dollars and they couldn’t give me a courtesy, ridiculous. Yes I made a mistake but it was an accident and they were simply so rude about it!
Waited 30 min for one sandwich and they never gave it to me
Atmosphere: 1
Food: 1
Service: 1
Eva Y
We always pick up mobile orders via the drive-thru at this location. The staff are always nice. My dog even got his first pup cup from a staff today!
Atmosphere: 5
Food: 4
Service: 5
Mariposa7
I couldn't find my order, she helped me and she was very professional and competent, she treated me very kindly, the place was always very clean and pleasant, it is always very clean
Absolutely terrible experience. Ordered through the app and walked all the way to the restaurant. When I got here they suddenly tell me my order has been canceled (no reason given) and that I’d been refunded. I tried to reorder again but nobody would take my order. Literally the worst service in Astoria.
Atmosphere: 1
Service: 1
Very friendly, patient & accommodating.
Atmosphere: 5
Food: 5
Service: 5
Food and atmosphere were far better than other McDonald’s in NYC - but Jingxuan is perhaps the star of the show!! I only caught a glimpse of his name tag but his service and manners were better than some waiters I’ve had from Michelin restaurants. Give the man a damn raise! Or just make him the manager if he isn’t already! I’m actually amazed 👏👏👏
Atmosphere: 5
Food: 5
Service: 5
Claim to be 24 hrs but didnt want to serve at 3 am
Service: 1
They open at 5am to change the menu from Lunch/Dinner to Breakfast, just fyi
Atmosphere: 4
Food: 4
Service: 4
Raw burger meat
Food: 1
Service: 1
Ok GOOD
Atmosphere: 5
Food: 5
Service: 5
This was at their 31-46 21ST, LIC location.
I ordered from the inhouse menu and selected table service.
Very quick and polite service!! Food was what you would expect.
Chocolate thick shake was flavorful and the burger/fries were also satisfying!!! Will return later in the month.🙂🍔🍟🥛
Atmosphere: 5
Food: 4
Service: 5
19 yeard old guy everytime misbehave with every rider at night time
last time same guy rude behaviour with me and today misbehave with another rider
Plz change or teach how behave with customer and rider
Thanks a lot
Atmosphere: 4
Food: 3
Service: 1
I accidentally ordered to the wrong location. When they told me I made a mistake I asked if they couldn’t make it here for me and the my told me I would need to cancel and re order but the app said “you can no longer re order” and when I told them that they told me to walk to the other location and that they can’t help me. They were rude and pushed me aside to help the next customer. It was $10 and they couldn’t help me because they told me it was a different owner and again, that I could walk there! So rude! 10 freaking dollars and they couldn’t give me a courtesy, ridiculous. Yes I made a mistake but it was an accident and they were simply so rude about it!
Service: 1
Restaurantji Recommends
Staff are so rude there 😡
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s in the world
Waited 30 min for one sandwich and they never gave it to me
Atmosphere: 1
Food: 1
Service: 1
We always pick up mobile orders via the drive-thru at this location. The staff are always nice. My dog even got his first pup cup from a staff today!
Atmosphere: 5
Food: 4
Service: 5
I couldn't find my order, she helped me and she was very professional and competent, she treated me very kindly, the place was always very clean and pleasant, it is always very clean
It’s good
Atmosphere: 5
Food: 5
Service: 5
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