nuLOOK
49-16 Vernon Blvd, Queens
(718) 786-3192
Recent Reviews
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The food was bad, the bread tasted bad, hair came out of the Philly cheesesteak. 🤮🤮🤮
Ordered a ham and Swiss. Sandwich maker prepared it cold. Asked if it could be heated up, sandwich guy gave me grief about not telling him earlier. I said man I'm sorry I'm super hungry I'm spacing out can you heat it up now? He asks me again why I didn't tell him earlier. Thought it was kind of obvious that that's a hot sandwich order (I didn't say this), surprised the dude behind the counter was so indignant and couldn't heat it up after the fact; I'm not picky, I wasn't aggressive at all. Super weird behavior
Atmosphere: 1
Food: 1
Service: 1
Very clean, variety of foods and products. Salads, sandwiches, hot table, wraps and even shakes. Probably one of the best salads I’ve ever had at a deli.
Atmosphere: 4
Food: 4
Service: 4
Employees are more than disrespectful!! Food is mid anyways. Not worth your money
Disgusting! Please watch the video!
We bought $20 worth of stuff and they wouldn’t even let us use the restroom. Apparently someone lost the key a long time ago
I have spent a lot of money in here in the past but went to buy a protein bar at $2.75. I had no cash, and went to use my debit card and the girl told me if I want paying cash the price was now $5 for that same item.
I left, went to the deli next door, was able to use my debit card there and also have been able to use Apple Pay there also without issue.
Funny thing they say thank you next door also, and seem to mean it.
Won’t be visiting NuLOOK moving forward. I understand there is a transaction fee for businesses and credit transactions, but this was beyond cheeky!! Again won’t be back!
The Korean Sweet Chili Chicken is the best!
Oct. 22/2024 and Oct.28/2024
Lunch break 1:00pm (two different days but same poor experience)
@ Hot food bar:
Food quality: overcooked/ hard and oily
Food presentation: Messy
Food preparation: bland or too spicy
Food tags: often don't match the food below
@ Sandwich Station:
Ordered a double cheese burger my only complaint is that the fries were super skinny, pale and oily.
@ Beverage fridge:
Temperature is not high enough to cool off the drinks; usually they are room temperature and when you ask for some ice to compensate for the poor cooling temperature setting on the fridges you get charge for the ice. Maybe is a technicque established to charge more the cusotomer to pay for the light built by selling cup of ice?
@ Cashier stations:
Major bad attitude/ poor spoken English and they want to charge you for any extra item you need such as but not limited to extra straw.
@ Upper level seating place to eat: (no accomodations for disabled people) is a walk up.
No ac on.... hot and humid place to eat.
My feeling is that they know all these things that need to improve but they just don't think that the type of customers who often visit their place bringing them business "don't deserve a simple standard good welcoming treatment".
Atmosphere: 1
Food: 1
Service: 1
I’ve gotten many sandwiches here and have never been disappointed. My only complaint is there’s not really any system for ordering. Pretty much every time I have to ask the other customers standing around if they’ve ordered yet to figure out where the line is. Good selection of chips and pre-cut fruit.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Why those two the least friendly people, one lady and one man are at the front register?
And tell other workers what to do is funny to watch.
Don't know why they look angry every time I go there.. maybe last time for me
Atmosphere: 2
Food: 2
Service: 1
Why those two the least friendly people, one lady and one man are at the front register?
And tell other workers what to do is funny to watch.
Don't know why they look angry every time I go there.. maybe last time for me
Worst customer service
Atmosphere: 1
Food: 1
Service: 1
Catch a bite first chance you get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bulgogi
I ordered korean chicken wings, texas burger, and beef burrito. The foods I ordered were so good, especially chicken wings?. I am so happy to find this place. Highly recommended!!
Atmosphere: 5
Food: 5
Service: 5
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