Employees are more than disrespectful!! Food is mid anyways. Not worth your money
Justin
Disgusting! Please watch the video!
Karol Wronski
We bought $20 worth of stuff and they wouldn’t even let us use the restroom. Apparently someone lost the key a long time ago
L Island
I have spent a lot of money in here in the past but went to buy a protein bar at $2.75. I had no cash, and went to use my debit card and the girl told me if I want paying cash the price was now $5 for that same item. I left, went to the deli next door, was able to use my debit card there and also have been able to use Apple Pay there also without issue. Funny thing they say thank you next door also, and seem to mean it. Won’t be visiting NuLOOK moving forward. I understand there is a transaction fee for businesses and credit transactions, but this was beyond cheeky!! Again won’t be back!
Corvasse Hudson
The Korean Sweet Chili Chicken is the best!
Cj Smith
Oct. 22/2024 and Oct.28/2024 Lunch break 1:00pm (two different days but same poor experience)
@ Hot food bar:
Food quality: overcooked/ hard and oily Food presentation: Messy Food preparation: bland or too spicy Food tags: often don't match the food below
@ Sandwich Station:
Ordered a double cheese burger my only complaint is that the fries were super skinny, pale and oily.
@ Beverage fridge:
Temperature is not high enough to cool off the drinks; usually they are room temperature and when you ask for some ice to compensate for the poor cooling temperature setting on the fridges you get charge for the ice. Maybe is a technicque established to charge more the cusotomer to pay for the light built by selling cup of ice?
@ Cashier stations:
Major bad attitude/ poor spoken English and they want to charge you for any extra item you need such as but not limited to extra straw.
@ Upper level seating place to eat: (no accomodations for disabled people) is a walk up.
No ac on.... hot and humid place to eat.
My feeling is that they know all these things that need to improve but they just don't think that the type of customers who often visit their place bringing them business "don't deserve a simple standard good welcoming treatment".
Atmosphere: 1
Food: 1
Service: 1
Doug Angle
I’ve gotten many sandwiches here and have never been disappointed. My only complaint is there’s not really any system for ordering. Pretty much every time I have to ask the other customers standing around if they’ve ordered yet to figure out where the line is. Good selection of chips and pre-cut fruit.
Atmosphere: 4
Food: 5
Service: 3
Qy
Why those two the least friendly people, one lady and one man are at the front register? And tell other workers what to do is funny to watch. Don't know why they look angry every time I go there.. maybe last time for me
Atmosphere: 2
Food: 2
Service: 1
KH
Why those two the least friendly people, one lady and one man are at the front register? And tell other workers what to do is funny to watch. Don't know why they look angry every time I go there.. maybe last time for me
I ordered korean chicken wings, texas burger, and beef burrito. The foods I ordered were so good, especially chicken wings?. I am so happy to find this place. Highly recommended!!
Atmosphere: 5
Food: 5
Service: 5
Harshil Patel
I've been visiting this place for over three years, and today marks my final visit.This morning, I ordered a sandwich with egg, avocado, onions and chipotle sauce. Fifteen minutes later, I picked it up and returned home, only to discover a sausage in my sandwich. I called them, and they offered to make a new one. So, I went back and picked it up, only to find, yet again, there was sausage in it. On their third attempt they forgot to put eggs and gave me sandwich with avocado and onion only. After receiving yet another incorrect order, I called to explain that I was willing to return with all three incorrect sandwiches as proof of their mistakes. The cashier assured me that wasn't necessary and instructed me to just throw them away. However, when the fourth delivery arrived, the delivery person requested the return of the three sandwiches I had discarded. I explained the situation, and he mentioned that the cashier wanted to see the sandwiches as proof. So, I called the cashier, and she claimed that I had asked for the sandwiches back because I didn't want to waste food. If that's the case, why did she tell me to throw them away when I asked what I should do with them? Is she dumb???
Atmosphere: 1
Food: 1
Service: 1
Will Y
I’ve come here at least once a week for over a year and they’ve always treated me
Atmosphere: 5
Food: 5
Service: 5
Minnie Luke
The Korean fried chicken is the best! I'm in this area seldom but this is my go to spot always. Tried the fried dumplings this time around and everything was perfect, excellent quality food with reasonable prices. Staff took my large phone order and follow-up with a phone call when food was ready.
Employees are more than disrespectful!! Food is mid anyways. Not worth your money
Disgusting! Please watch the video!
We bought $20 worth of stuff and they wouldn’t even let us use the restroom. Apparently someone lost the key a long time ago
I have spent a lot of money in here in the past but went to buy a protein bar at $2.75. I had no cash, and went to use my debit card and the girl told me if I want paying cash the price was now $5 for that same item.
I left, went to the deli next door, was able to use my debit card there and also have been able to use Apple Pay there also without issue.
Funny thing they say thank you next door also, and seem to mean it.
Won’t be visiting NuLOOK moving forward. I understand there is a transaction fee for businesses and credit transactions, but this was beyond cheeky!! Again won’t be back!
The Korean Sweet Chili Chicken is the best!
Oct. 22/2024 and Oct.28/2024
Lunch break 1:00pm (two different days but same poor experience)
@ Hot food bar:
Food quality: overcooked/ hard and oily
Food presentation: Messy
Food preparation: bland or too spicy
Food tags: often don't match the food below
@ Sandwich Station:
Ordered a double cheese burger my only complaint is that the fries were super skinny, pale and oily.
@ Beverage fridge:
Temperature is not high enough to cool off the drinks; usually they are room temperature and when you ask for some ice to compensate for the poor cooling temperature setting on the fridges you get charge for the ice. Maybe is a technicque established to charge more the cusotomer to pay for the light built by selling cup of ice?
@ Cashier stations:
Major bad attitude/ poor spoken English and they want to charge you for any extra item you need such as but not limited to extra straw.
@ Upper level seating place to eat: (no accomodations for disabled people) is a walk up.
No ac on.... hot and humid place to eat.
My feeling is that they know all these things that need to improve but they just don't think that the type of customers who often visit their place bringing them business "don't deserve a simple standard good welcoming treatment".
Atmosphere: 1
Food: 1
Service: 1
I’ve gotten many sandwiches here and have never been disappointed. My only complaint is there’s not really any system for ordering. Pretty much every time I have to ask the other customers standing around if they’ve ordered yet to figure out where the line is. Good selection of chips and pre-cut fruit.
Atmosphere: 4
Food: 5
Service: 3
Why those two the least friendly people, one lady and one man are at the front register?
And tell other workers what to do is funny to watch.
Don't know why they look angry every time I go there.. maybe last time for me
Atmosphere: 2
Food: 2
Service: 1
Why those two the least friendly people, one lady and one man are at the front register?
And tell other workers what to do is funny to watch.
Don't know why they look angry every time I go there.. maybe last time for me
Worst customer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Catch a bite first chance you get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bulgogi
I ordered korean chicken wings, texas burger, and beef burrito. The foods I ordered were so good, especially chicken wings?. I am so happy to find this place. Highly recommended!!
Atmosphere: 5
Food: 5
Service: 5
I've been visiting this place for over three years, and today marks my final visit.This morning, I ordered a sandwich with egg, avocado, onions and chipotle sauce. Fifteen minutes later, I picked it up and returned home, only to discover a sausage in my sandwich. I called them, and they offered to make a new one. So, I went back and picked it up, only to find, yet again, there was sausage in it. On their third attempt they forgot to put eggs and gave me sandwich with avocado and onion only. After receiving yet another incorrect order, I called to explain that I was willing to return with all three incorrect sandwiches as proof of their mistakes. The cashier assured me that wasn't necessary and instructed me to just throw them away. However, when the fourth delivery arrived, the delivery person requested the return of the three sandwiches I had discarded. I explained the situation, and he mentioned that the cashier wanted to see the sandwiches as proof. So, I called the cashier, and she claimed that I had asked for the sandwiches back because I didn't want to waste food. If that's the case, why did she tell me to throw them away when I asked what I should do with them? Is she dumb???
Atmosphere: 1
Food: 1
Service: 1
I’ve come here at least once a week for over a year and they’ve always treated me
Atmosphere: 5
Food: 5
Service: 5
The Korean fried chicken is the best! I'm in this area seldom but this is my go to spot always. Tried the fried dumplings this time around and everything was perfect, excellent quality food with reasonable prices. Staff took my large phone order and follow-up with a phone call when food was ready.
Food: 5
Service: 5
Recommended dishes: Fried Chicken
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