Been a customer for years, I like the place for its convenient location, the food is okay, it’s a Deli, I don’t expect it to be as good as a restaurant. Used to get whatever needed from there without asking how much, the pricing was reasonable, however they jacked up the prices significantly, I understand the supplies, rent… etc went up but come on! the grilled chicken sandwich that used to cost $8-$9 now is $13!! This applies to all of the items. Everything went up by $2-$3, imagine how much would it cost you now if you pick up few items daily from this place! To top it off, now you have to SPEND $10 minimum to pay with card!! Credit or debit, it doesn’t matter if you go there couple of times a day, you still have to spend $10 every time you step in! Lmao. Who carry cash nowadays? lets not talk about the service… this place is not affordable anymore, it’s OVERPRICED. My roommates and I all stopped going there.
SNOOZE
$10 minimum on debit transactions? Not legal. NYC allows $10 minimum on credit cards. Not debit. Imagine dying of thirst only to be told you can't only spend $2.
Joe Joseph
Phenomenal sandwichs, been coming here for years and have never been served anything else but excellence.
Atmosphere: 5
Food: 5
Service: 5
Jesse Sklar
Othello Deli is the worst. I've been going there for years and had the worst experience there tonight. No one was on the register and I stood there for 15 minutes. Then someone cut in front of me when it was my turn and Chris did nothing about it. Not a good way to treat a loyal customer. I will not be coming back to Othello Deli ever again.
Paul
Great place to get HEC sandwiches
Atmosphere: 4
Food: 5
Service: 4
Bryan Mullen
GREAT breakfast sandwiches
Atmosphere: 4
Food: 5
Service: 5
Marcus Bravo
I'm writing this bc i just ordered my usual wrap and it was $18 bucks. Last time it was $15. Can't order here again unfortunately bc their prices are jacked up
Pedro Costa
WOW VERY GOOD OK YES
Atmosphere: 5
Food: 5
Service: 5
Nick Gann
Mediocre food at sky high prices, and the sandwiches are very poorly constructed.
Atmosphere: 3
Food: 2
Service: 2
Stephanie Aroca
I love the morning crew. The meals are made to order. Despite the busy rush they get things down! NOW for the night crew.. the chubby white guy is the worst! Overcharges on various occasions!! The gentleman who makes the sandwiches happens to always mess up my order. I’m a regular and will just shop in the AM!
Warning: Very slow, very rude guy behind the counter, slowly selling over-priced food.
Go in to pick up an order. You can clearly see the order is done behind him, and you wait 5 minutes for it. While he acts like he's doing YOU a favor for buying HIS food.
The food was good, and maybe the guy was just having a miserable day. But I'll never be back to find out.
Atmosphere: 2
Food: 3
Service: 1
Arya Daneshvar
the negative reviews are 100% accurate. Ordered a sandwich listed for $13.50 but my card got charged over $18. Then I waiting a half an hour, and then was told they gave my sandwich to the wrong person. There was maybe 2 other people in the deli so it was by no means busy and hectic where that kinda mistake could be made. But it happens, I more upset that they stole my money. And the food is alright but there are other delis in the area that have better food and won’t steal from you. Never again.
Atmosphere: 1
Food: 1
Service: 1
Victorya Kaon
I am writing to express my disappointment with my recent experience at Othello's Deli. I ordered a hot plate with salmon, peppers, and sweet potato. Unfortunately, the salmon was overcooked, dry, and had an unpleasant odor. Additionally, the zucchini was burned and inedible.
When I brought these issues to the attention of the staff member at the counter, I was informed that the food is always prepared in this manner and that there was no option for a replacement. This response was both unexpected and unsatisfactory.
Atmosphere: 1
Food: 1
Service: 1
Doreen L
The guy who works the morning shift here has zero customer service skills and an insanely nasty attitude. I’ve gone here plenty of times before but he is now the reason I won’t go any longer. I had dealt with him once before where he stared right through me as I asked easy to answer questions and then looked stupefied when I clarified his answers when paying for a simple sandwich. Went in again today and he was yelling for the person who was next but we waited to make sure others had ordered and that we weren’t cutting any lines. When we didn’t move up fast enough for his liking, he kept yelling “Next! Who’s next!” And then he points to another customer and yells, “He ordered already!” I walked up and told him he didn’t need to yell at us and he basically rolled his eyes and didn’t apologize for barking at us like dogs. I proceeded to ask about the breakfast special they’ve had advertised outside for MONTHS and he made this dumbfounded look and he looked from side to side (why he felt he needed to act and play charades, I have no clue) and says, “We don’t have that anymore.” His attitude was utterly disrespectful and now the both of us won’t ever walk in there again. Get better staff because that excuse for a human being at the front counter has to GO!!!
Been a customer for years, I like the place for its convenient location, the food is okay, it’s a Deli, I don’t expect it to be as good as a restaurant. Used to get whatever needed from there without asking how much, the pricing was reasonable, however they jacked up the prices significantly, I understand the supplies, rent… etc went up but come on! the grilled chicken sandwich that used to cost $8-$9 now is $13!! This applies to all of the items. Everything went up by $2-$3, imagine how much would it cost you now if you pick up few items daily from this place! To top it off, now you have to SPEND $10 minimum to pay with card!! Credit or debit, it doesn’t matter if you go there couple of times a day, you still have to spend $10 every time you step in! Lmao. Who carry cash nowadays? lets not talk about the service… this place is not affordable anymore, it’s OVERPRICED. My roommates and I all stopped going there.
$10 minimum on debit transactions? Not legal. NYC allows $10 minimum on credit cards. Not debit. Imagine dying of thirst only to be told you can't only spend $2.
Phenomenal sandwichs, been coming here for years and have never been served anything else but excellence.
Atmosphere: 5
Food: 5
Service: 5
Othello Deli is the worst. I've been going there for years and had the worst experience there tonight. No one was on the register and I stood there for 15 minutes. Then someone cut in front of me when it was my turn and Chris did nothing about it. Not a good way to treat a loyal customer. I will not be coming back to Othello Deli ever again.
Great place to get HEC sandwiches
Atmosphere: 4
Food: 5
Service: 4
GREAT breakfast sandwiches
Atmosphere: 4
Food: 5
Service: 5
I'm writing this bc i just ordered my usual wrap and it was $18 bucks. Last time it was $15. Can't order here again unfortunately bc their prices are jacked up
WOW VERY GOOD OK YES
Atmosphere: 5
Food: 5
Service: 5
Mediocre food at sky high prices, and the sandwiches are very poorly constructed.
Atmosphere: 3
Food: 2
Service: 2
I love the morning crew. The meals are made to order. Despite the busy rush they get things down!
NOW for the night crew.. the chubby white guy is the worst! Overcharges on various occasions!! The gentleman who makes the sandwiches happens to always mess up my order. I’m a regular and will just shop in the AM!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Warning: Very slow, very rude guy behind the counter, slowly selling over-priced food.
Go in to pick up an order. You can clearly see the order is done behind him, and you wait 5 minutes for it. While he acts like he's doing YOU a favor for buying HIS food.
The food was good, and maybe the guy was just having a miserable day. But I'll never be back to find out.
Atmosphere: 2
Food: 3
Service: 1
the negative reviews are 100% accurate. Ordered a sandwich listed for $13.50 but my card got charged over $18. Then I waiting a half an hour, and then was told they gave my sandwich to the wrong person. There was maybe 2 other people in the deli so it was by no means busy and hectic where that kinda mistake could be made. But it happens, I more upset that they stole my money. And the food is alright but there are other delis in the area that have better food and won’t steal from you. Never again.
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my disappointment with my recent experience at Othello's Deli. I ordered a hot plate with salmon, peppers, and sweet potato. Unfortunately, the salmon was overcooked, dry, and had an unpleasant odor. Additionally, the zucchini was burned and inedible.
When I brought these issues to the attention of the staff member at the counter, I was informed that the food is always prepared in this manner and that there was no option for a replacement. This response was both unexpected and unsatisfactory.
Atmosphere: 1
Food: 1
Service: 1
The guy who works the morning shift here has zero customer service skills and an insanely nasty attitude. I’ve gone here plenty of times before but he is now the reason I won’t go any longer. I had dealt with him once before where he stared right through me as I asked easy to answer questions and then looked stupefied when I clarified his answers when paying for a simple sandwich. Went in again today and he was yelling for the person who was next but we waited to make sure others had ordered and that we weren’t cutting any lines. When we didn’t move up fast enough for his liking, he kept yelling “Next! Who’s next!” And then he points to another customer and yells, “He ordered already!” I walked up and told him he didn’t need to yell at us and he basically rolled his eyes and didn’t apologize for barking at us like dogs. I proceeded to ask about the breakfast special they’ve had advertised outside for MONTHS and he made this dumbfounded look and he looked from side to side (why he felt he needed to act and play charades, I have no clue) and says, “We don’t have that anymore.” His attitude was utterly disrespectful and now the both of us won’t ever walk in there again. Get better staff because that excuse for a human being at the front counter has to GO!!!
Atmosphere: 1
Food: 2
Service: 1
Rude staff, expensive, poor quality.
Atmosphere: 1
Food: 1
Service: 1
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