Dunkin'

4127 NY-96, Manchester
(585) 412-5526

Recent Reviews

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DavidxxxBrett

I would give five stars except they are still using winter cups , I am a 54 year old male I don’t want a pink cup

Atmosphere: 5

Food: 5

Service: 5

Rick Williams

2 days in a row they didn’t add my extra egg I paid for and it was on the receipt. Read the order!!! 🧐

Atmosphere: 4

Food: 4

Service: 3

Todd Moore

Service is decent, clean tables and store. Selection was horrible. Maybe it was just the timing, but at 0900 on a Monday morning, you would think they would have donuts. Maybe that was the reason they dropped the donuts from their name (funny, not funny) lol

Atmosphere: 5

Food: 1

Service: 4

Rae

On the rare occasion that their espresso machine is working, they consistently hand out drinks that obviously contain half (if even half) of the amount of espresso as they should. Lattes and macchiatos shouldnt be the color of milk.

Atmosphere: 1

Food: 1

Service: 1

Deanna

Absolutely horrible customer service. There's been times recently ive sat in line for a half hour. This morning I came inside to beat the line....to stand at the counter for ten minutes. Not one hello, Not one welcome to dunkin, Not one sorry for your wait.

Vinny Johnson

Slowest dunkin ive ever been to. Every single time. Does not matter the time of day, you sit in the drive thru for 20 minutes. Lazy work ethic and horrible service

Atmosphere: 1

Food: 2

Service: 1

Big Bill

Constantly shut down walk in orders at managers convienence and parking lot is dangerous drive thru to the street cant even pull in because they think they can shut down walk in anytime they want very rude too

Atmosphere: 2

Food: 1

Service: 1

Clifford Maxwell

Why is this dunkin all of a sudden closed?

M M (Nevermore287)

Ordered a sausage egg and cheese bagel and only got the bagel, tried to complain and had to download the app and make an account just to do it

Atmosphere: 3

Food: 1

Service: 3

Martin Stolzenberg

Went today around 1:30 and they had no plain bagels left and no donuts at all. Isn’t this a donut shop? Pretty disappointing.

Atmosphere: 4

Food: 3

Service: 4

Michelle

Most pleasant staff ever!

Atmosphere: 5

Food: 5

Service: 5

Chris Bernhard

Nice staff

Atmosphere: 5

Food: 5

Service: 5

Arlene O'May

Great cup of coffee to start my day

Atmosphere: 4

Food: 4

Service: 4

D W

Try and order a simple drink and they F it up every time! One of the many reasons after the money on this account is gone I will close the app and say goodbye. The food is subpar they stop making it on premises years ago and it’s gone downhill for years.

Atmosphere: 4

Food: 1

Service: 4

Amber Hellinger

Worse bagel I ever had. Super dry and over toasted, they even forgot the margarine. And at least my sons donut holes were free because they only they only had two flavors at 10 am smh. And last my free drink was full of ice and not free drink. I ordered 34 sugar but I observed only 32 go in

Atmosphere: 1

Food: 1

Service: 1

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