Manager came from behind the counter to greet her friends while an employee took some time to flirt with someone who had there order while my cup from my MOBILE order, meaning I ordered it in ADVANCE. was sitting on the counter. No customers but me inside waiting still. I understand places get busy and it may not always be ready every time but this was just rude and made me late.
Atmosphere: 1
Service: 1
Lalainia King
In here visiting from Ct needed a coffee uplift and I’m so truly happy I stopped at this location. My coffee made by Adriana was absolutely amazing made to perfection is best way I can describe it. I came into the location which was very well kept. Setup is great and decorations for the season add a special touch. Thank you for the great experience at your Dunkin location. Reasons for my review is because I’m extremely picky sadly 😞 but so often you find most don’t care about the customer i feel they went above and beyond. Keep doing what you’re doing 🥰
Atmosphere: 5
Food: 5
Service: 5
John D. Ramos
Great customer experience and the atmosphere is great inside. Very clean and organized.
Atmosphere: 4
Food: 4
Service: 4
Charles B
Like clock work if you want you coffee order messed up come to this dunkin. It is truly incredible a simple coffee order can consistently be screwed up. Avoid this dunkin at all costs .
Yisus Arias
Wow! What can i say. If negative stars where a thing!! This location would get -5. VERY dissapointed in this location. Went in today for some Munchkins and an Ice vanilla Coffee. And boy did i get an order. The treatment was by far so dissapointing from the one who was supposed to set an example of good customer service. ALAN i belive her name was . She said she was the manager. I had requested an additional ice coffee at the window. I know that maybe it was late to order the drink in the window but her responce was what didnt sit right with me. She said i have my timer to worry about you are setting me back. When she could of addressed the matter in a different way. Her priority was clearly on the timer not on the customer service she provides. The interaction escalated quickly with her. She started yelling and threatning to call the cops just because i told her her attitude and service was not it. I was calm and collected she was frantic, explosive and darn rude. These people make the business look bad. Like she said drive to Highland (another location) maybe i will because her nasty service is not something i will continue to support. Avoid this location at all cost.
And also my ice coffee taste and looks nasty just like her attitude. What a waste of my money.
Danielle Gekakis
If I could give zero stars I would and I don’t really say that about any other place! My latte is made wrong every single time. They literally would’ve been better off not putting a Dunkin here. That’s how bad this Dunkin is. I have to drive 6 miles down the road every single day out of my way to go to a different Dunkin. I thought this Dunkin would be convenient being that it was closer to me. It is literally a waste Everything that comes out of there food drink whatever the case may be is terrible.
Duane Dunham
This Dunkin is awful. Everytime I order a bacon egg and cheese it’s burnt and they fill a small hot chocolate up halfway. Complete scammers and don’t do their jobs correctly ever. I’ve given them multiple chances and they never fail to ruin my experience
Marissa Rounds
I had an amazing experience at Dunkin' Donuts recently, and I couldn't wait to share it! The atmosphere was welcoming, and the coffee, as always, was top-notch. But what really stood out to me was the service I received from Stephanie. She was incredibly attentive and efficient, making sure every order was prepared to perfection. Despite the busy rush, she maintained a positive attitude and handled everything with ease, ensuring that my visit was enjoyable. It's rare to see such dedication to customer service, and Stephanie truly made my day better. Thanks to her, I'll definitely be returning!
Brian
This is the third time they decided to bukake my bagel. I don't know what dump truck of a butter scoop they are using but this is ridiculous. Third time. Just get drinks.
Atmosphere: 1
Food: 1
Service: 1
tom omelia
Waited in line as if I had nowhere to go, then after awhile I just left, was only waiting behind 1 person for a long time and 1 person working slowly. Only wanted a coffee ☕️
Just no. The staff is so sweet, and this review does not reflect them in any way. The lack of product and quality is trash. Coffee always tastes horrible, and if you want a donut 🍩 forget it. You can choose from 3 flavors. For a newer shop it is lacking in every aspect. Pass it and go to Highland or newburgh. This one is a hard NO!
Atmosphere: 2
Food: 1
Service: 3
Marissa T
gave me a burnt egg sandwich 😔 🥐
Atmosphere: 1
Food: 1
Service: 1
Ethereal Thought
They gave me wrong size of iced coffee and didn't help me very rude
Atmosphere: 1
Food: 1
Service: 1
Alex Palleschi
Great place to have a Dunkin' Donuts, which is inside of a Mobil Gas Station. The coffee was hot, and the donuts were fresh! Great place to grab a quick bite after you fill up your vehicle with fuel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Apple Cider Donut, Hash Browns
Dave Duckwitz
Constantly screwing up my order at the drive thru.
Manager came from behind the counter to greet her friends while an employee took some time to flirt with someone who had there order while my cup from my MOBILE order, meaning I ordered it in ADVANCE. was sitting on the counter. No customers but me inside waiting still. I understand places get busy and it may not always be ready every time but this was just rude and made me late.
Atmosphere: 1
Service: 1
In here visiting from Ct needed a coffee uplift and I’m so truly happy I stopped at this location. My coffee made by Adriana was absolutely amazing made to perfection is best way I can describe it. I came into the location which was very well kept. Setup is great and decorations for the season add a special touch. Thank you for the great experience at your Dunkin location. Reasons for my review is because I’m extremely picky sadly 😞 but so often you find most don’t care about the customer i feel they went above and beyond. Keep doing what you’re doing 🥰
Atmosphere: 5
Food: 5
Service: 5
Great customer experience and the atmosphere is great inside. Very clean and organized.
Atmosphere: 4
Food: 4
Service: 4
Like clock work if you want you coffee order messed up come to this dunkin.
It is truly incredible a simple coffee order can consistently be screwed up. Avoid this dunkin at all costs .
Wow! What can i say. If negative stars where a thing!! This location would get -5. VERY dissapointed in this location. Went in today for some Munchkins and an Ice vanilla Coffee. And boy did i get an order. The treatment was by far so dissapointing from the one who was supposed to set an example of good customer service. ALAN i belive her name was . She said she was the manager. I had requested an additional ice coffee at the window. I know that maybe it was late to order the drink in the window but her responce was what didnt sit right with me. She said i have my timer to worry about you are setting me back. When she could of addressed the matter in a different way. Her priority was clearly on the timer not on the customer service she provides. The interaction escalated quickly with her. She started yelling and threatning to call the cops just because i told her her attitude and service was not it. I was calm and collected she was frantic, explosive and darn rude. These people make the business look bad. Like she said drive to Highland (another location) maybe i will because her nasty service is not something i will continue to support. Avoid this location at all cost.
And also my ice coffee taste and looks nasty just like her attitude. What a waste of my money.
If I could give zero stars I would and I don’t really say that about any other place! My latte is made wrong every single time. They literally would’ve been better off not putting a Dunkin here. That’s how bad this Dunkin is. I have to drive 6 miles down the road every single day out of my way to go to a different Dunkin. I thought this Dunkin would be convenient being that it was closer to me. It is literally a waste Everything that comes out of there food drink whatever the case may be is terrible.
This Dunkin is awful. Everytime I order a bacon egg and cheese it’s burnt and they fill a small hot chocolate up halfway. Complete scammers and don’t do their jobs correctly ever. I’ve given them multiple chances and they never fail to ruin my experience
I had an amazing experience at Dunkin' Donuts recently, and I couldn't wait to share it! The atmosphere was welcoming, and the coffee, as always, was top-notch. But what really stood out to me was the service I received from Stephanie. She was incredibly attentive and efficient, making sure every order was prepared to perfection. Despite the busy rush, she maintained a positive attitude and handled everything with ease, ensuring that my visit was enjoyable. It's rare to see such dedication to customer service, and Stephanie truly made my day better. Thanks to her, I'll definitely be returning!
This is the third time they decided to bukake my bagel. I don't know what dump truck of a butter scoop they are using but this is ridiculous. Third time. Just get drinks.
Atmosphere: 1
Food: 1
Service: 1
Waited in line as if I had nowhere to go, then after awhile I just left, was only waiting behind 1 person for a long time and 1 person working slowly. Only wanted a coffee ☕️
Restaurantji Recommends
Just no. The staff is so sweet, and this review does not reflect them in any way. The lack of product and quality is trash. Coffee always tastes horrible, and if you want a donut 🍩 forget it. You can choose from 3 flavors. For a newer shop it is lacking in every aspect. Pass it and go to Highland or newburgh. This one is a hard NO!
Atmosphere: 2
Food: 1
Service: 3
gave me a burnt egg sandwich 😔 🥐
Atmosphere: 1
Food: 1
Service: 1
They gave me wrong size of iced coffee and didn't help me very rude
Atmosphere: 1
Food: 1
Service: 1
Great place to have a Dunkin' Donuts, which is inside of a Mobil Gas Station. The coffee was hot, and the donuts were fresh! Great place to grab a quick bite after you fill up your vehicle with fuel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Apple Cider Donut, Hash Browns
Constantly screwing up my order at the drive thru.
Atmosphere: 4
Food: 3
Service: 2
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