Been here a few time, the lady at the front does not want to serve anyone. Kept on wiping the counter and ignoring the customer coming in. Will not be going back to this subway again.
Edison Gil ovalles
The lady made a sandwich for a customer before me with gloves on and then touched the cash register, the customer's money plus the money she gave him back and she still didn't change her gloves to make a new sandwich 🤢🤮
Emma
This Indian owner was so rude they don't honor coupon in or online but to try to shame me for trying to get a deal. These are the kind of people that end up losing their store for being a dick to people. I asked them did they honor it days before in queens and they said it shouldn't be an issue. Get it together!
Genesis Mendez
Sun chips expired a month ago
Carlos Delgado
This is the worst service I've ever had
Atmosphere: 1
Food: 1
Service: 1
Tshering Sherpa
Don't eat here, very moody and bad customer service. And very expensive than regular subway, cheater store
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap
Lisa Hoang
This is the worse subways that I have ever been to. They need to terminate the employee that worked today 10/4/24 around 11:55AM. Why do I need my ID to get a dam sandwich when I showed him my online order on my phone. He has terrible customer service and gave attitude for no reason.
Atmosphere: 1
Food: 1
Service: 1
Jennifer H
HORRIBLE CUSTOMER SERVICE! This makes me never want to eat at a subway establishment again! When I came in, nobody was working there and a lady sitting down told me that the subway employee will be right back because he is getting coffee. So I decided to wait. I sit down and then when he comes in, I asked him are you guys honoring the BOGO deal that is available online and he says it’s not being honored at this store. So I said okay… so I have to place an online order and he says okay you can try but it’s not every store. So I found the website and placed an order for pick up. Their machine prints out the paper and they ask if it’s mine (not sure why that matters). Then he makes the sandwiches and asks for my name (I’m the only one at there with my sister and I already told him im placing an order). I say my first name but he says it’s not the name and shows me the receipt with the name. I say that’s my last name and then he asks if I have ID! WHY WOULD I NEED ID TO ORDER FROM SUBWAYS?! but I calmly said no I don’t but I can show you on the phone my order and he says I HAVE THE ORDER ON THE PAPER, WHAT IS YOUR NAME?! I tell him my full name again and he goes is that really you? and I said yes, so I just take the sandwich. I feel like he knew it’s my order and he just wanted to be a jerk to me because I’m ordering the BOGO deal. I walked out of there angry and when I got home, I’m even MORE angry. He didn’t put all the ingredients I requested in the sandwich and he put VERY LITTLE MEAT! it was like he was angry that I placed a BOGO deal so he only put ingredients enough for 1 sandwich and spread it into 2 sandwiches. Worse sandwich ever! It was MOSTLY BREAD!!! He was giving me a hard time and made my sandwich wrong on purpose. I didn’t even do or say anything disrespectful so I’m not sure why I had to be treated this way over SANDWICHES! I’m not sure how subway customer service standards are but I can see why this location is not getting a lot of business. if anything, subways should give me a refund at the very least!
Atmosphere: 1
Food: 1
Service: 1
Sarah Lin
Ordered online and went to pick up in store. When I told the guy working there I have an order he asked me for the name on the order but since I ordered on the website it didn’t ask for my name. I told him my name but it didn’t match the name on the receipt he has so he kept saying that he can’t give me the order even when I have the order and confirmation number that I read out to him. He repeatedly told me he needed the name for the order and I repeatedly told him it didn’t ask for my name on the website. Even when I showed the receipt multiple times and read the order out, he still wouldn’t give it. Ended up telling me that he will cancel my order and told me to pay again. Would not order from here again!
The bread makes or breaks the sandwiches. It’s at least a day old and dry. What happened to fresh baked bread. Prices are too high these days to justify crappy product.
Atmosphere: 3
Food: 1
Service: 4
Michael Curotto
Soda machine seems to never work and forces you to buy a bottle which is more money. The cookies are also hard as if they were left overs. Quality has definetly gone down.
Atmosphere: 3
Food: 2
Service: 3
hermilo velazquez
They don't make your sandwich if you don't make it with them because they don't want to give you valid offers on their apps and the person serving is very rude and told me that if I didn't buy from the best one outside the place
They don't prepare the sandwich for you if you don't do it with them because they don't want to make you valid offers of their applications and the one who attends is very rude he told me that if he didn't buy with the best outside the place
Angelo Kippes
Owner is an idiot. Wouldn’t give me my sandwiches because I provided the wrong name at pickup. I used mobile app to do online pickup using my girlfriend’s name, when I got to the counter I said my name and he loses his mind. I showed him the order number and receipt on my phone and he still wouldn’t hand over the sandwiches. This guy was ready to lay down his life for 15 dollars worth of sandwiches, it’s never that deep. They’re rude and inconsiderate here, go to the FreshPond location for better service.
Atmosphere: 1
Food: 1
Service: 1
stephanie pincus
The woman behind the counter was in such a rush to make the sandwiches that she didn't take the Xtra minute to toast the bread and chicken properly plus she rushed all the toppings and started to.put cheese(which I didn't want) Very unfriendly too. Food looked and tasted slopped together. We were here last year,and the gentleman behind the counter was friendly and took great care in making my sandwich. Such a difference!
dont go here 🤢
Been here a few time, the lady at the front does not want to serve anyone. Kept on wiping the counter and ignoring the customer coming in. Will not be going back to this subway again.
The lady made a sandwich for a customer before me with gloves on and then touched the cash register, the customer's money plus the money she gave him back and she still didn't change her gloves to make a new sandwich 🤢🤮
This Indian owner was so rude they don't honor coupon in or online but to try to shame me for trying to get a deal. These are the kind of people that end up losing their store for being a dick to people. I asked them did they honor it days before in queens and they said it shouldn't be an issue. Get it together!
Sun chips expired a month ago
This is the worst service I've ever had
Atmosphere: 1
Food: 1
Service: 1
Don't eat here, very moody and bad customer service. And very expensive than regular subway, cheater store
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap
This is the worse subways that I have ever been to. They need to terminate the employee that worked today 10/4/24 around 11:55AM. Why do I need my ID to get a dam sandwich when I showed him my online order on my phone. He has terrible customer service and gave attitude for no reason.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE CUSTOMER SERVICE! This makes me never want to eat at a subway establishment again! When I came in, nobody was working there and a lady sitting down told me that the subway employee will be right back because he is getting coffee. So I decided to wait. I sit down and then when he comes in, I asked him are you guys honoring the BOGO deal that is available online and he says it’s not being honored at this store. So I said okay… so I have to place an online order and he says okay you can try but it’s not every store. So I found the website and placed an order for pick up. Their machine prints out the paper and they ask if it’s mine (not sure why that matters). Then he makes the sandwiches and asks for my name (I’m the only one at there with my sister and I already told him im placing an order). I say my first name but he says it’s not the name and shows me the receipt with the name. I say that’s my last name and then he asks if I have ID! WHY WOULD I NEED ID TO ORDER FROM SUBWAYS?! but I calmly said no I don’t but I can show you on the phone my order and he says I HAVE THE ORDER ON THE PAPER, WHAT IS YOUR NAME?! I tell him my full name again and he goes is that really you? and I said yes, so I just take the sandwich. I feel like he knew it’s my order and he just wanted to be a jerk to me because I’m ordering the BOGO deal. I walked out of there angry and when I got home, I’m even MORE angry. He didn’t put all the ingredients I requested in the sandwich and he put VERY LITTLE MEAT! it was like he was angry that I placed a BOGO deal so he only put ingredients enough for 1 sandwich and spread it into 2 sandwiches. Worse sandwich ever! It was MOSTLY BREAD!!! He was giving me a hard time and made my sandwich wrong on purpose. I didn’t even do or say anything disrespectful so I’m not sure why I had to be treated this way over SANDWICHES! I’m not sure how subway customer service standards are but I can see why this location is not getting a lot of business. if anything, subways should give me a refund at the very least!
Atmosphere: 1
Food: 1
Service: 1
Ordered online and went to pick up in store. When I told the guy working there I have an order he asked me for the name on the order but since I ordered on the website it didn’t ask for my name. I told him my name but it didn’t match the name on the receipt he has so he kept saying that he can’t give me the order even when I have the order and confirmation number that I read out to him. He repeatedly told me he needed the name for the order and I repeatedly told him it didn’t ask for my name on the website. Even when I showed the receipt multiple times and read the order out, he still wouldn’t give it. Ended up telling me that he will cancel my order and told me to pay again. Would not order from here again!
Atmosphere: 1
Service: 1
Restaurantji Recommends
The bread makes or breaks the sandwiches. It’s at least a day old and dry. What happened to fresh baked bread. Prices are too high these days to justify crappy product.
Atmosphere: 3
Food: 1
Service: 4
Soda machine seems to never work and forces you to buy a bottle which is more money. The cookies are also hard as if they were left overs. Quality has definetly gone down.
Atmosphere: 3
Food: 2
Service: 3
They don't make your sandwich if you don't make it with them because they don't want to give you valid offers on their apps and the person serving is very rude and told me that if I didn't buy from the best one outside the place
They don't prepare the sandwich for you if you don't do it with them because they don't want to make you valid offers of their applications and the one who attends is very rude he told me that if he didn't buy with the best outside the place
Owner is an idiot. Wouldn’t give me my sandwiches because I provided the wrong name at pickup. I used mobile app to do online pickup using my girlfriend’s name, when I got to the counter I said my name and he loses his mind. I showed him the order number and receipt on my phone and he still wouldn’t hand over the sandwiches. This guy was ready to lay down his life for 15 dollars worth of sandwiches, it’s never that deep. They’re rude and inconsiderate here, go to the FreshPond location for better service.
Atmosphere: 1
Food: 1
Service: 1
The woman behind the counter was in such a rush to make the sandwiches that she didn't take the Xtra minute to toast the bread and chicken properly plus she rushed all the toppings and started to.put cheese(which I didn't want) Very unfriendly too. Food looked and tasted slopped together.
We were here last year,and the gentleman behind the counter was friendly and took great care in making my sandwich.
Such a difference!
Atmosphere: 3
Food: 2
Service: 2
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