Honestly I just had such a rude experience. This cashiers name was janice, I went through the drive through and asked got asked if I had a mobile order I responded with no and started my order and I got cut off and told there were multiple people and needed to be patient, I honestly though they were ready for my order when they asked me if i had a mobile order. I ordered a dozen donuts asked them to be kid friendly whixh every other dunkin always made sure thwre wasnt any plain etc. I got told that they dont do that unkess im spacefic. I ordered and assorted and asked,if they could just have icing. I didnt get a single donut that was iced. My coffee tasted like shit and this dunkin sucks
Atmosphere: 1
Food: 1
Service: 1
J Colby
10/5/25 - you ask for less ice and you get this. They said they can’t fill it up all the way. Guess what, Tim Hortons is up the road so I’ll be going there and telling all my friends about this in social media.
Atmosphere: 1
Food: 1
Service: 1
Gina Marlowe
The donuts are always dry and stale. They don't have a lot of flavor but they sure do have a lot of sugar in them and all over them.
Atmosphere: 5
Food: 1
Service: 5
Rebecca Agen
Always fast and efficient
Atmosphere: 4
Food: 4
Service: 4
Kendra Johnson
Went here today to order a Carmel latte asked to replace milk with creamer.which if you are going to run a legit coffee shop is called a breve. I have ordered it a million times at other DDs but I was told nope we can't do that ....OK then charge me extra nope we don't do that. Training needs to be done there.
Cortney Wadleigh
Took forever for 3 drinks and 6 donuts and they weren't even busy and the drinks didn't even taste that good the ice had a lot of big chunks in it so made them taste off this is the only bad experience I have had from here tho
Atmosphere: 3
Food: 3
Service: 3
Rebecca Adams
Waited 10 minutes at order counter, not one of the four employees working acknowledged me or the lady that came in behind me. There were no other customers at the counter. After 10 minutes left and went to Tim Hortons.
Oh also there were flies in the donut case.
Ibtasam Arshad
America runs on dunkin
Atmosphere: 3
Food: 3
Service: 3
Danielle Tusa
When I was greeted at the drive thru window, I asked if they take Apple Pay. The lady’s response was, “Ummm yeah, but I am not near my register.” To which I replied, “Oh, I will pay when I get up there.” She said, “Ma’am, would you please be patient. I’m getting to you.” A few seconds later, she said, “Ok, so 2 lattes with…” I was confused, so I said, “I haven’t ordered yet.” To this, she curtly replied, “Ma’am, you need to be patient. There are 6 customers ahead of you who I need to help.” I felt like I was in the twilight zone. When I got up to the window, I asked her if she was the person I spoke with. She said she was. I asked her name and she said, “My name is Janice and I am the manager here.” I told her that I wasn’t being impatient or rude but that she was rude to me. She just argued against this and went to hand me someone else’s order. When she finally handed me my hot coffees, they were barely warm. I will not be going back to this Dunkin again.
Food: 2
Service: 1
Cambria
"Jodi" (if that is her real name) was yelling and cussing at employees in front of customers. Incredibly awkward and unprofessional. Will not return to this location again.
It's good if they actually get your order correct.
Atmosphere: 3
Food: 3
Service: 2
Michael Mayer
I waited 30 freaking minutes for a breakfast sandwich and a coffee. They made my coffee iced and was suppose to be hot and when I said something I got eyes rolled at me and a big huff of their breath. Then 20 min later when I brought up I hadn't received my sandwich they the lady sat there and told I had already got it and literally argued with me about it. I asked for a manager so I could discuss with them and they said their wasn't one available and low and behold my sandwich appeared. Needless to say I won't be back ever. I know one person not returning will not make a difference but I will get this out there so people can make their decision. Thanks for nothing
Atmosphere: 2
Food: 2
Service: 1
Tay Kennedy
Terrible experience today, I am a regular I am there everyday. A worker lied to the police and said we hit the car infront of us. There wasn’t even a worker in the window, and we didn’t hit the car infront of us. Now I will go out of my way to go to Tim hortons instead. I hope this worker is held accountable, we will definitely push the issue to court, and I will make sure what happened is known around town and what type of people management allows to work there.
Atmosphere: 1
Food: 5
Service: 1
J L
Slow service, 15-20 minutes for a drink. Twice now, this location has run out of coffee.
Honestly I just had such a rude experience. This cashiers name was janice, I went through the drive through and asked got asked if I had a mobile order I responded with no and started my order and I got cut off and told there were multiple people and needed to be patient, I honestly though they were ready for my order when they asked me if i had a mobile order. I ordered a dozen donuts asked them to be kid friendly whixh every other dunkin always made sure thwre wasnt any plain etc. I got told that they dont do that unkess im spacefic. I ordered and assorted and asked,if they could just have icing. I didnt get a single donut that was iced. My coffee tasted like shit and this dunkin sucks
Atmosphere: 1
Food: 1
Service: 1
10/5/25 - you ask for less ice and you get this. They said they can’t fill it up all the way. Guess what, Tim Hortons is up the road so I’ll be going there and telling all my friends about this in social media.
Atmosphere: 1
Food: 1
Service: 1
The donuts are always dry and stale. They don't have a lot of flavor but they sure do have a lot of sugar in them and all over them.
Atmosphere: 5
Food: 1
Service: 5
Always fast and efficient
Atmosphere: 4
Food: 4
Service: 4
Went here today to order a Carmel latte asked to replace milk with creamer.which if you are going to run a legit coffee shop is called a breve. I have ordered it a million times at other DDs but I was told nope we can't do that ....OK then charge me extra nope we don't do that. Training needs to be done there.
Took forever for 3 drinks and 6 donuts and they weren't even busy and the drinks didn't even taste that good the ice had a lot of big chunks in it so made them taste off this is the only bad experience I have had from here tho
Atmosphere: 3
Food: 3
Service: 3
Waited 10 minutes at order counter, not one of the four employees working acknowledged me or the lady that came in behind me. There were no other customers at the counter. After 10 minutes left and went to Tim Hortons.
Oh also there were flies in the donut case.
America runs on dunkin
Atmosphere: 3
Food: 3
Service: 3
When I was greeted at the drive thru window, I asked if they take Apple Pay. The lady’s response was, “Ummm yeah, but I am not near my register.” To which I replied, “Oh, I will pay when I get up there.” She said, “Ma’am, would you please be patient. I’m getting to you.” A few seconds later, she said, “Ok, so 2 lattes with…” I was confused, so I said, “I haven’t ordered yet.” To this, she curtly replied, “Ma’am, you need to be patient. There are 6 customers ahead of you who I need to help.” I felt like I was in the twilight zone. When I got up to the window, I asked her if she was the person I spoke with. She said she was. I asked her name and she said, “My name is Janice and I am the manager here.” I told her that I wasn’t being impatient or rude but that she was rude to me. She just argued against this and went to hand me someone else’s order. When she finally handed me my hot coffees, they were barely warm. I will not be going back to this Dunkin again.
Food: 2
Service: 1
"Jodi" (if that is her real name) was yelling and cussing at employees in front of customers. Incredibly awkward and unprofessional. Will not return to this location again.
Restaurantji Recommends
Very bad experience with the employee
Atmosphere: 1
Food: 1
Service: 1
It's good if they actually get your order correct.
Atmosphere: 3
Food: 3
Service: 2
I waited 30 freaking minutes for a breakfast sandwich and a coffee. They made my coffee iced and was suppose to be hot and when I said something I got eyes rolled at me and a big huff of their breath. Then 20 min later when I brought up I hadn't received my sandwich they the lady sat there and told I had already got it and literally argued with me about it. I asked for a manager so I could discuss with them and they said their wasn't one available and low and behold my sandwich appeared. Needless to say I won't be back ever. I know one person not returning will not make a difference but I will get this out there so people can make their decision. Thanks for nothing
Atmosphere: 2
Food: 2
Service: 1
Terrible experience today, I am a regular I am there everyday. A worker lied to the police and said we hit the car infront of us. There wasn’t even a worker in the window, and we didn’t hit the car infront of us. Now I will go out of my way to go to Tim hortons instead. I hope this worker is held accountable, we will definitely push the issue to court, and I will make sure what happened is known around town and what type of people management allows to work there.
Atmosphere: 1
Food: 5
Service: 1
Slow service, 15-20 minutes for a drink. Twice now, this location has run out of coffee.
Atmosphere: 3
Food: 3
Service: 1
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