KFC

371 S Main St, Massena
(315) 514-9979

Recent Reviews

Sort by
Rhov Irodeth (Limeskittles)

This location is notorious for getting your order wrong. For the past three times I've ordered here, my order has been made wrong. It doesn't matter if I order at the counter, the kiosk, or the mobile app the employees always get my sandwich wrong. Each time I've ordered, I've gotten the spicy chicken sandwich combo meal without pickles. Every single time, the pickles would be left on or the spicy sauce would be replaced with regular mayo. Normally, I wouldn't even bother writing a review, but at this point it needs to be addressed by someone. Most times there isn't a line, I try to be as pleasant as possible, but dang man, can y'all just get my order right for once?

Atmosphere: 3

Food: 4

Service: 1

David Fields

All good
I don’t like the kiosk experience, prefer human to human

Parking: No parking problems at all

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Rock 27

It's all about the pay check here rather the actual service. Don't get me wrong the pay check is nice, but the service makes the professional. Yall wouldn't understand.

The Rap Hydra

Trash Service, dosent understand the food buisness.

o.o sodunke

Great

Atmosphere: 5

Food: 5

Service: 5

Matt DeForge

Poor attitude from the employees

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Gravy

Ronald Sapp

It's was alright

A K-W

Prices have skyrocketed and going one can easily spend upwards of 60$+. Not really worth 60+$, but to each their own.

Atmosphere: 4

Food: 4

Service: 4

Phillip Webb

We love kfc

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Kristen Girard

No vegetarian options.

Atmosphere: 3

Food: 1

Service: 5

M Habs31

Said close at 10:00pm. Enter the drive thru about 9:40. Just got done work needed to grab something on my way home. 20 full minutes before closing. Person on speaker told me basically a few things on the menu were available as “they close in 10 minutes”. Again, its 9:40. So actually they had 20 minutes. Straight up said you know what you thats pathetic and lazy, ima go give mcdonalds my money. Youre open until 10, meaning people can order until 10.

Service: 2

Florencine Newtown

Did an online order and they did great. Didn't miss anything great job massena KFC crew!

Atmosphere: 5

Food: 5

Service: 5

Josh Fleury

Good service just run out of food often.

Atmosphere: 5

Food: 5

Service: 3

Carrie Burnor

This place is busy. But it's worth the wait. The food is great and they have a lot more variety of food then they used to have. The staff is friendly. It's located inside of a gas station so there isn't any inside dining. They do have a drive thru though. They even offer some desert items such as cakes and apple turnovers.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Gravy

Matt Ualreadyknow (Stitchez)

Poor attitude from the

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Gravy

Loading...