KFC
371 S Main St, Massena
(315) 514-9979
Recent Reviews
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This location is notorious for getting your order wrong. For the past three times I've ordered here, my order has been made wrong. It doesn't matter if I order at the counter, the kiosk, or the mobile app the employees always get my sandwich wrong. Each time I've ordered, I've gotten the spicy chicken sandwich combo meal without pickles. Every single time, the pickles would be left on or the spicy sauce would be replaced with regular mayo. Normally, I wouldn't even bother writing a review, but at this point it needs to be addressed by someone. Most times there isn't a line, I try to be as pleasant as possible, but dang man, can y'all just get my order right for once?
Atmosphere: 3
Food: 4
Service: 1
All good
I don’t like the kiosk experience, prefer human to human
Parking: No parking problems at all
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
It's all about the pay check here rather the actual service. Don't get me wrong the pay check is nice, but the service makes the professional. Yall wouldn't understand.
Trash Service, dosent understand the food buisness.
Great
Atmosphere: 5
Food: 5
Service: 5
Poor attitude from the employees
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Gravy
It's was alright
Prices have skyrocketed and going one can easily spend upwards of 60$+. Not really worth 60+$, but to each their own.
Atmosphere: 4
Food: 4
Service: 4
We love kfc
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
No vegetarian options.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Said close at 10:00pm. Enter the drive thru about 9:40. Just got done work needed to grab something on my way home. 20 full minutes before closing. Person on speaker told me basically a few things on the menu were available as “they close in 10 minutes”. Again, its 9:40. So actually they had 20 minutes. Straight up said you know what you thats pathetic and lazy, ima go give mcdonalds my money. Youre open until 10, meaning people can order until 10.
Service: 2
Did an online order and they did great. Didn't miss anything great job massena KFC crew!
Atmosphere: 5
Food: 5
Service: 5
Good service just run out of food often.
Atmosphere: 5
Food: 5
Service: 3
This place is busy. But it's worth the wait. The food is great and they have a lot more variety of food then they used to have. The staff is friendly. It's located inside of a gas station so there isn't any inside dining. They do have a drive thru though. They even offer some desert items such as cakes and apple turnovers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gravy
Poor attitude from the
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Gravy
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