McDonald's

324 S Main St, Massena
(315) 769-9091

Recent Reviews

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was met with rude manager who touched me after a confusion. I didn’t know the other drinks cost money. I was met with hostility. They also mess up food orders frequently

Atmosphere: 1

Food: 5

Service: 1

Jessica Self

McDonald's, you guys have killed it with the Grinch boxes! That pickle salt is literally everything!!!!! Definitely getting another one.

Atmosphere: 4

Food: 4

Service: 4

Bish Harvey

90% of the time my fries are hot n fresh with light salt.

Atmosphere: 4

Food: 4

Service: 3

J L

Very slow location, ordering ahead will not reduce your wait time.

MARSHA GRAY

Love the rewards for free food!

Atmosphere: 5

Food: 5

Service: 5

Nate Grow

A friendly face greated me with my drinks 1st, and then food seconds later. And fast service. My drink was the frozen coke! They made the service fast by having our order ready when we got to the window! The employee made the service friendly! And the frozen coke was amazing, brought back memories as a kid!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac, Double Cheeseburger, World Famous Fries, Strawberry \u0026 Crème Pie, Mcflurry with M\u0026M's Candies, Sausage Mcmuffin with Egg

Teresa Burnor

Not bad

Atmosphere: 5

Food: 5

Service: 5

James Roshia

Great staff and fresh food! Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Dawn Vititow

Food was fresh.

Atmosphere: 5

Food: 5

Service: 5

Nikkat Taylor

Makes you wait 20 minutes out of line for food when other vehicles get their food before us. This is ridiculous. They need more staff or they need to figure things out.

Atmosphere: 1

Food: 1

Service: 1

Artorias Reed

Makes you wait out of line for 30 minutes. Everytime I come here i have to wait. But yet there are like 20 cars that get their food and leave. This place is a joke and I wouldn't suggest shopping here. This was my last straw. They need to employ more people or get their stuff together. This is unacceptable for a fast food place. Plus their prices compared to potsdam are absolutely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Kyle Phillips

The lady did not get my order right even tho I told her what I wanted so then I had to get back in line to reorder I told them extra Carmel and they have no Carmel on it and bc I said something about it the one girl threw my food ln the counter and walked away if they cant be respectful to customers they shouldn't be workering their i spend alot of mkneu money at this McDonald's every week I should not be treated like that period if it keeps happening I will not go back to this one

Atmosphere: 3

Food: 3

Ken Bleau

Ordered on line waited for food made to park then had to go inside to get missing cheeseburger

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Big Mac, Mcdouble, Cheeseburger

Josh R

McDonalds has gotten worse over the years. High prices and then they always make you pull off to a side parking space if you use the drive thru.

Atmosphere: 1

Food: 1

Service: 1

Pearl Alexander

UNCOOKED MEAT I opened my cheese burger to see it half cooked and my mcchicken soggy ripping apart

Atmosphere: 2

Food: 1

Service: 2

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