The Halston
400 Broadhollow Rd, Melville
(631) 755-5777
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
went here for new years eve because they had a fixed menu that looked great but we were never seated because they did not have enough tables for the amount of reservations they approved.
We were waiting for over an hour and a half and the poor hostess were giving us no direction. No1 had answers and the owner did not plan this out professionally. I will never come here again.
Atmosphere: 1
Service: 1
My boyfriend and I went to The Halston for the first time last night and had a wonderful dining experience. The food was delicious and the service was great. A special thank you to Cori for coming to our table and being so gracious. I’ve already spread the word about the restaurant, and look forward to having dinner there again.
Atmosphere: 5
Food: 5
Service: 5
ONLY LEAVING ONE STAR BECAUSE I CANNOT LEAVE ZERO!!!!
This experience at Halston’s was beyond disappointing.
We ordered the tomahawk steak, and it came out burnt and over-charred, with a strong burnt taste throughout. This wasn’t a “good sear” — the flavor was ruined, especially unacceptable for a steak at this price point.
When we addressed this with the first manager, Gianni, he was extremely dismissive. His response was, “Sorry you didn’t love it, I didn’t cook it,” and he walked away. No accountability, no effort to make it right, and an attitude that made us feel uncomfortable for even speaking up.
After that, we spoke to a second manager, Carlos, and the situation somehow got worse. Carlos was extremely rude and dismissive. Instead of trying to resolve the issue, he repeatedly emphasized that the only thing he could do was offer a $50 gift certificate for a future visit — which is pointless, because after this experience, there will never be a next time.
What was most shocking was his explanation for not coming to our table earlier. He said he didn’t approach us because “it was the other manager’s side” and that “it doesn’t look good to have two managers at the table.” That statement alone says everything. He was clearly more concerned with how it looked to other customers than actually fixing a guest’s bad experience or making things right.
At no point were we rude or demanding. We simply expected professionalism, empathy, and accountability. Instead, we were met with defensiveness, arrogance, and managers more focused on optics than hospitality.
For a restaurant that positions itself as upscale, this level of management behavior is unacceptable. Food issues can happen — but how management handles them is what defines a restaurant. Halston’s failed completely in that regard.
We will not be returning, and I would strongly caution others who expect respectful service and competent management.
We were really excited to try the food with Al the reviews we saw. We made reservations for the NYE at 10:30pm but never got sat. We met four other groups/couples that had reservations at 10pm, at 11pm they were still being told a 30 min wait. The place was packed and it seemed the only people being sat knew someone who was already sitting. We saw many people walk it and since no one was being sat we left since we needed some food. It was disappointing to see how this place was being run and that they were deleting comments off of their instagram.
The place is packed. There's some weirdo named leland that walks around. He touches his field everyone and grabs people.
Atmosphere: 5
Food: 5
Service: 5
I will start off with CONS: do NOT come here for a holiday. We had an 11 o’clock reservation for New Year’s Eve and got seated at 12:15. This is the fault of the MANAGER. We even spoke to the manager about 40 minutes into waiting and he couldn’t care less about how long the wait was. He did not even apologize. I do believe we should’ve been compensated in some form due to the over hour wait. It’s the least the manager could’ve done. I do not believe the restaurant was overbooked. It was VERY clear people overstayed their welcome at their table. When making the reservation it stated the allotted time frame for your party size. The manager did not ensure that people got up from their tables after their allotted time frame was up, which resulted in people not getting seated for their reservation time in a timely manner. I have been at restaurants where they are very busy, and I am told I need to get up soon since my allotted time is up and there’s other people waiting. I have NEVER had a problem with management doing this since it is a proper way to run and manage a restaurant so everyone has a good dining experience. Maybe the manager never dealt with this amount of people dining before, but this needs to be a MASSIVE lesson learned for him. I saw him bouncing around the restaurant, but didn’t see him go up to a single table to respectfully tell them they need to leave their table shortly. Most tables I observed were all done with their food and drinks… they were just waiting for the ball to drop. It was inconsiderate and unacceptable. Management needs to fix this for the future. Me and my boyfriend were extremely unhappy and starving.
PROS: food was great and our waitress was very kind. Food came out in a timely fashion. We finished our 3 course meal around 1:30. I asked our waitress if we can still have our free glasses of champagne and told her we were supposed to be seated at 11pm, and she gave us our free champagne which was supposed to be for the midnight champagne toast. Very nice restaurant with a nice bar. Not sure I would go back to this restaurant, but on a regular day that’s not a holiday I’m sure it would be a pleasant overall experience.
Atmosphere: 5
Food: 5
Service: 5
Went here for New Year’s Eve with a 10:00 PM reservation. We arrived at 9:40 PM and checked in right away but were simply told to wait—no explanation or updates. Other guests arriving were told they would receive a text when their table was ready. We waited right by the host stand so we wouldn’t miss anything.
It took over an hour and multiple check-ins with the host before we were finally seated. We hadn’t eaten all day because we planned to have dinner here and ring in the New Year. We were seated at a very small corner table. Thankfully, bread arrived within five minutes.
We started eating right away but had to stop because no water had been brought to the table, making it difficult to eat. We then waited again just to receive menus. After placing our order, we noticed a table that was seated 15 minutes after us, with the same waiter, received their food before we did.
Our appetizers finally arrived at 11:40 PM, and our entrées came at 12:30 AM—already well into the new year. The entrée was supposed to come with mashed potatoes, but no sides were served. When we asked our server, he told us to wait because they were “coming.” After waiting some more and asking again, we were informed that they had run out of our sides and we needed to choose a different one. At that point, we couldn’t wait any longer and ended up finishing our entrées without any sides.
Dessert was an ice cream sundae, but the brownie pieces were rock hard—we almost broke our teeth. We were never offered coffee, tea, or anything else. The check was simply dropped at our table.
To make things worse, hats, tiaras, and champagne were given to other tables for the New Year celebration, but our table was completely missed. We had to ask for the hats ourselves and were never offered champagne.
We have dined here before when it was Bijou, and it was a great experience. Unfortunately, Halston was a complete disappointment—especially for New Year’s Eve. The restaurant was extremely disorganized and clearly overbooked.
We honestly would have had a better experience at Olive Garden or Outback Steakhouse. This was a terrible way to ring in the New Year.
Atmosphere: 3
Food: 3
Service: 1
Everything is great. Amber is the best!
Atmosphere: 5
Food: 5
Service: 5
Food was great, our waitress was so sweet and guides in the right direction on what to order, I had a cosmo which was def my favorite!
For apps we had the grilled octopus 10/10!
The sushi rolls are great
Atmosphere: 5
Food: 5
Service: 5
Convenient location, good atmosphere and food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took 1 hour to get a soda, 2 hours for pancakes to come and they were freezing cold.
Atmosphere: 1
Food: 1
Service: 1
Food and atmosphere were fantastic…Amber provided the best service!
Atmosphere: 5
Food: 5
Service: 5
The Halston never disappoints! Last night’s experience was one of the best! Our server Kyle was on his game in every aspect! Super excited about what he does, and he does it so well! We ate like Kings and every morsel was delicious and savory! Like I said, the Halston never disappoints!! Thank you Kyle for making our evening even better!!!
Atmosphere: 5
Food: 5
Service: 5
Ive dined at other Scotto restaurants in the past and this steak was probably the best yet. We had the Porterhouse, recommended by our waiter who was very down to earth and accommodating, the Wagyu special, as well as a bunch of apps (maybe the best lamb chops I’ve ever had) and some sushi and dessert. Kyle, our waiter was super knowledgeable about all of the menu items, super detailed in describing the specials and he felt like talking to a regular guy, not a fancy uptight waiter. We’ve eaten here before and will continue to come back. My dad also loves the smoked old fashioned, smoked table side by Kyle.
Atmosphere: 4
Food: 5
Service: 5
Feels a bit corporate
Atmosphere: 3
Food: 3
Service: 5
Loading...