Chicken Carnival Featuring Nathan's Famous

1385 Jerusalem Ave, Merrick
(516) 292-7427

Recent Reviews

Claudia Gonzalez

I want to give negative 101k stars! Every other order from this place is always messed up.While recuperating from surgery & unable to drive, I placed an order for fried chicken to feed my youngest. We've had fried chicken from them before and it was good. Enough to make me want to order again. What arrived was an extremely salty bucket of chicken thighs. I called them & told them what happened, and they told me to bring it back to them & they will give me a new one for ONLY the ones that have not been bitten into. They will not replace the one that I bit into.Why would I order delivery if I could drive? It is a 2-minute drive from my place to theirs. They eventually sent me another order but to punish me, they made me wait 45 min. What arrived was a box of GREY FRIED CHICKEN THAT WAS SALTIER THAN THE LAST. So, the result was me not ordering from them for 2 years.When I noticed the addition of Nathan’s to their name, I assumed that there were new owners or a change in management. I decided to surprise my eldest who was supposed to be on a road trip to Philly with his dad & younger brother. Since the trip did not happen, as a joke, I decided to buy him a New York Cheesesteak. He said it wasn't bad, so I thought that they did have a new owner.Boy was I wrong! Today I ordered: 2 bacon cheese dogs with ketchup, mustard, sauerkraut, and cooked onions on the side @ $11.98 plus corn dog nuggets, fries, 3 pcs of fried chicken and a soda. With the addition of a credit card fee, I paid $47.65.I wanted to check my order for accuracy. The older gentleman who delivers the orders & possibly the owner's dad told me not to worry. "If something's missing then just come back and we'll give it to you." I said, "but I don't want to come back." So, he said, "then I will drive it to you." I hoped that there would be no reason to call but they did get the last order right, so this one was bound to fail. The first listed item charged on my card were 2 BACON CHEESE DOGS. They missed the first 2 ingredients listed on my check that was stapled to the bag the order was placed in. The same first 2 of 3 ingredients that are listed on their menu. COME ON! BACON. CHEESE. DOG. I am impressed they did not forget the unmentioned bun!I called & spoke with the young man who took my order. He said he had to talk to his mgr. Then he came back on the phone and said "my mgr. said that he will send the bacon cheese dogs & just give them back the other hot dogs. I informed him that one of them was already gone as it was my older son's first meal & he waited a while for it. The other was half eaten. Then he said the manager will send the bacon and the cheese. I told him that he needed to give me what I ordered. He said he would have to charge me for the 2 plain dogs. I laughed then got angry. What?!?! He said he will talk to the owner. (I think he is the owner.) He said that the owner told him that they do not give away free food. FREE FOOD! We are talking about their 2 small wieners. (Sorry, couldn't help it. Too easy and probably true.)They want to charge me $4.59 each for the wrong order. Other places would absorb that charge so that the customer is appeased and will come back. Oh no! They are NOT willing to absorb the cost of the 2 dogs so that the customer stays a repeat customer. So, I had them deliver the BACON and the CHEESE. I let them waste their time and gas money so that I can throw away the 2 missing items that were no longer needed. Idiots. I taught my kids to never call people names but instead comment on their actions. However, I can't do the same because they truly are idiots doing idiotic things! The manager, aka Idiot in Charge was the one who prepared & bagged my order. I have spent more than $100 in less than a week. For 2 hot dogs, they lost my business. I was duped by the addition of Nathan's and believed it is a new business owner with better business ethics. Lesson learned. Never again. It is appropriate that they call

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries Waffle Fries, Chicken Dinner, Hot Dog

Neil Link

Fast good service

Hiyam H

I gave a 5 stars for the food. I ordered cheesesteak sandwich and it was good. but the place is dull and cold. The staff were not friendly or helpful. Street parking but a little dangerous.

Atmosphere: 3

Food: 5

Service: 3

Joseph Dertinger

30 year fanI guess that pretty much sums it

Atmosphere: 5

Food: 5

Service: 5

Tom Criscuola

Great wings and now they've added Nathan's famous to their menu.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Mac

Anime 38

Eh just average. The fried chicken coating id good but the chicken itself lacks flavor. Its just chicken. Bland interior. Looks like they just opened yesterday. Or planning on closing soon. Empty soda

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Pieces of Chicken

Angelo R

The chicken and ribs was delicious everything was very good potato salad very good exceptional great job keep up the good work.

Todd F.

This place is money. Never regret ordering from Chicken Carnival. Fried chicken is crispy and juicy. The ribs are delicious. I have a smoker at home. I think I know decent ribs. These are excellent. Meaty. Really nice tangy sauce. Order was ready when we arrived. Prices very reasonable. I order from here whenever my family visits Long Island. Five stars well earned.

David L

I like the food here but why have tartar sauce as an available sauce for the fried shrimp if you never have it? Every time I order from here I select tartar sauce for the shrimp in the picnic basket and I haven’t gotten it once. This last order they also didn’t give me corn bread that was supposed to come with the order.Edit: I appreciate the response but I needed the tartar sauce last night. I don’t want anything for free or anything like that. Next time I place an online order I will call up to remind about the tartar sauce.

Angelo Roma

The chicken and ribs was delicious everything was very good potato salad very good exceptional great job keep up the good work.

Marta Agostini

I had a birthday party and all of my family and friends raved about how delicious the food tasted. Will definitely get my food for parties from Chicken Carnival again.

Atmosphere: 5

Food: 5

Service: 5

Ana C.

Always good, never a long wait, prices aren't bad for the amount of food you get! Chicken and rib combo is delicious and I highly recommend!

Gregory Davis

Wings were terrible spit it right out tasted nothing but grease never tasted wings that bad in my life

Greg D.

Nasty wings all u taste was grease I will never buy again i don't see how people eat from here

Jeffrey Schwartz

As I have said before, the chicken is so fresh that I would not be surprised if the guy is coming out of the kitchen brushing feathers off his shoulders.

Atmosphere: 4

Food: 5

Service: 5

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Chicken Carnival Featuring Nathan's Famous

1385 Jerusalem Ave, Merrick, NY 11566
(516) 292-7427