Pizza Cucina North Merrick

Had a great slice and drink here. It's classic NY pizza. Balanced crust, sauce and cheese, not dry, not gooey. The meal was $6, with tax! Where else can you do that? Also, location. Right off the Southern State, just before you get into the City. This makes it a great rest stop if you're driving from the east end. And the people were very nice and accommodating. Recommended.

Atmosphere: 4

Food: 5

Service: 5

Grabbed a quick slice of the cauliflower pizza. It was actually good. Also got minestrone soup which was acceptable.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Califlower

They didn’t bring my food and I tried calling them and they didn’t answer

Service: 4

Really great pizza! New favorite spot!

Food: 5

Service: 5

Pizza was so good ..I try Sicilian..my husband try pepperoni..we where amaze with the garlic knots..the best ever ? ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular, Sicilian

All around solid pizza. I'd never be against coming here.

Atmosphere: 4

Food: 4

Service: 4

Pizza was absolutely delicious ?!
Owner, service was very ? good. Chicken roll, Sausage &pepper roll, really good. Excellent place to dine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grandma, Chicken Roll, Sauce, Regular, Sicilian

Fresh just like Nonna used to make & ordering on the Slice App?makes it easy

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grandma Pie

Thought I found my go to pizza place on Slice, but past few orders have gone down hill, tonight was it for me
I leave notes on almost every order for the delivery person not to ring the doorbell, but they never listen, I have small dogs and don’t want them to run out…I tip through the app so it’s not like they should be looking for that
Recently it seems their food has gotten worse, been disappointed with a few recent orders, but tonight was it for me
I contacted Slice about a very disappointing order along with terrible delivery service but yet they sided with the restaurant
Ultimately I will never order from this place again and will probably be deleting their app, plenty of other food options and delivery services ?

I must express my profound disappointment over recent events that have drastically changed my perspective toward a business I once held in high regard. It pains me to write this, but after spending approximately $10,000 at this establishment in less than a year—a significant sum that any mom-and-pop restaurant would value—I feel compelled to voice my frustrations. My loyalty as a thrice-weekly patron, ordering from the confines of a nursing home, was met with shocking disregard.

Up until now, my complaints were few—merely a handful in almost a year, with only one order ever needing to be remade. This minimal history of complaints makes the recent accusation by the owner that I frequently complain not only baseless but deeply offensive. What exactly am I supposed to be complaining about regularly? That I didn’t get the extra sauce that you always charge me for, the sheet of aluminum foil that I was charged $3 one time and $1 on other times but I never complained about that or the missing plates because I’m confined to a nursing home? I'm surprised you didn't charge me for the plates! The suggestion is absurd and insulting.

The catalyst for this outburst was a severely mishandled pizza delivery by a driver who seemed unaware of how to properly handle food. When I called to address the issue, the response from Dorene was dismissive at best, and it only worsened when I was asked to send pictures which I suggested due to her disbelief to prove the poor state of my order. The situation escalated when the same driver returned, rudely denying any fault, and blaming me for the mishap. His unprofessionalism was starkly evident to the security staff who witnessed our exchange, yet when I spoke to Dorene’s husband, the owner, he sided with the driver, dismissing my concerns and shouting over my attempts to explain, claiming a headache from our conversation.

This lack of respect and basic customer service has left me not just unheard, but actively in shock. More than two hours passed without any clear resolution— just empty promises of a return call that never materialized. I had to call, ask for my money back but Dorene said that the pie is on the way. It's appalling to realize that "The customer is always right" is merely a hollow mantra here when loyalty is met with such blatant indifference.

This incident has unveiled a harsh truth about a business I once trusted, highlighting a lack of integrity and a disregard for loyal customers. The owner exaggerated the facts, insisting he had to see the pizza himself to believe my complaint, questioning why I would lie when I had never asked for anything free in the year of my patronage—except once being credited for a spaghetti with meat sauce when I received a pasta bolognese with cream sauce instead. Yet the night before I asked for the same thing and got it right but then wrong the next day!

Dorene claimed the first photo of the mishandled pizza "looked like a slice was out of place," the driver said the whole pie by looked fine when he came back to pick it up, despite the visible evidence and the shock of the security guards. This kind of treatment is unacceptable, and I am compelled to take my business elsewhere. "Fool me once, shame on you; fool me twice, shame on me." Here is the photo of the pizza as it arrived. Does this look fine? For a customer that never asked you for anything free and only had one meal remade in one year? I bet you're scratching your heads trying to remember if there were other times. Unbelievable.

Service: 1

Italian take out dinners are great
Pizza all types gluten free if you like cauliflower too. Neapolitan or Sicilian
Heros and other ready made take out like chicken rolls . Toppings galorefor pizzas. Clean and friendly .eat in take out or delivery

The team working there is super friendly.
The food was so good that when my family saw the pizza they made me return to the store to buy food for them!
Shout out to the team working today
Super dope!

Atmosphere: 5

Food: 5

Service: 5

The pizza and staff we fantastic! The pizza was fresh and super tasty. Super quick service as well :)

Constantly giving me incorrect orders- I ordered a Philly cheese steak hero and it came without cheese. When i contacted them they said I had to pay for it- which is not stated in the description. They would not correct my order.

The ceaser chicken slice is amazing as well as the beef pattie with cheese.Everyone is friendly.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Grandma