Great service ! Yummy smoothie options!Parking: Huge parking lot right to the right of the store. Or you can park on the street.
Atmosphere: 5
Food: 5
Service: 5
Isabel Castro
All very well
Atmosphere: 5
Food: 5
Service: 5
Susan Cronin
Waited 15 minutes with no line for someone to come over. When the lady working came over she told my 5 year old to move back as she was doing circles around me cause she was board. Out of everyone that works they’re only one guy that can make a smoothie consistently the same. Not worth the money
Atmosphere: 2
Food: 2
Service: 1
Mike Gia
Ordered 1 smoothie on app for pick up. Took me 15 minutes to drive there. The smoothie was not ready when I arrived which is no big deal except for the fact that only 1 employee was making smoothies and working the cash register while 3 others stood around talking. There were approximately 7 customers on line waiting to order and another 3 customers in addition to me waiting for on line orders. After another 20 minutes, my order was placed on shelf. We all had to go to the shelf and read the label to see whose name was on the cup. Employee did not care to call out customer name. Smoothie was way too watery. The store was filthy. Floor was definitely not swept today and tables were not wiped down. DO YOURSELF A FAVOR AND DRIVE TO LEVITTOWN LOCATION. Like day and night!! I will never go back to Merrick location ever again. Horrible atmosphere
Sherif Anis
Excellent customer service everybody's pleasant inside
Atmosphere: 4
Food: 5
Service: 5
dennis gorul
Triston was an amazing person. Was so kind to me and my friends and made us laugh when he tagged in our conversation. The drinks we ordered were fantastic. The atmosphere was a vibe and the service was quick and easy. I will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Gregory Schwartz
Come here all the time never had an issue… Ordered a baja chicken wrap with extra chicken, paid for extra chicken too. Received a baja chicken wrap with ZERO chicken, and multiple ingredients that don’t belong. Ex: Hummus, tomatoes instead of salsa. Bunch of kid working on their phones not paying attention.
Food: 1
Service: 1
super memmo
I went with my kid, the lady serving is like”I don’t want you here’ of course the place was empty, with that kind of atmosphere you can’t pretend costumers! I think is time to renovate employees….
Atmosphere: 1
Food: 4
Service: 1
Isela Machuca
If I could give this place no stars, I would. They got my order wrong and then tried to gaslight me saying I ordered the wrong thing. They then made me wait an additional 30 minutes for my corrected order all while having a nasty attitude. I get it, this isn’t fine dining but there’s no reason to treat people that way.
Food: 1
Service: 1
E
Horrible food. Always a huge wait. The staff is completely incompetent. Never going here
If you want a bad attitude and to wait 30+ minutes for a smoothie this is the place for you!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wraps
herminia ayala
I went there with my daughter the other day and we ordered two smoothie. We waited for good 20 minutes. They served everyone besides us. They finally gave me One of the smoothies. I reminded them that they were missing one and the staff had an attitude so my daughter felt uncomfortable and she decided she wanted her money back The staff said, what am I supposed to do with this drink? I’m not gonna drink it. This is not a way to run a business. Made us very uncomfortable
Atmosphere: 1
Food: 1
Service: 1
giorgi kulalagashvili
Trh worse stuff ever seen…..
Joshua Davis
Im kinda a regular so I’ve been there when it’s busy and slow so reading some of these reviews are crazy. But I’ll say this I live closer to 2 other tropical smoothie cafes and I go out my way almost every morning and sometimes night to come to this exact location to get what I need and they always make sure I’m good. They take my order and make my stuff in a timely manor I’m not really fond of pointless small talk so I love when I get the cashiers that don’t try and strike a convo with me or anything. Anyways love this place keeping doing a good job ??
Atmosphere: 5
Food: 5
Service: 5
Sara M
This location is not the best. Their food & drinks taste super bad. I couldn’t eat none of the things that I ordered.
Great service ! Yummy smoothie options!Parking: Huge parking lot right to the right of the store. Or you can park on the street.
Atmosphere: 5
Food: 5
Service: 5
All very well
Atmosphere: 5
Food: 5
Service: 5
Waited 15 minutes with no line for someone to come over. When the lady working came over she told my 5 year old to move back as she was doing circles around me cause she was board. Out of everyone that works they’re only one guy that can make a smoothie consistently the same. Not worth the money
Atmosphere: 2
Food: 2
Service: 1
Ordered 1 smoothie on app for pick up. Took me 15 minutes to drive there. The smoothie was not ready when I arrived which is no big deal except for the fact that only 1 employee was making smoothies and working the cash register while 3 others stood around talking. There were approximately 7 customers on line waiting to order and another 3 customers in addition to me waiting for on line orders. After another 20 minutes, my order was placed on shelf. We all had to go to the shelf and read the label to see whose name was on the cup. Employee did not care to call out customer name. Smoothie was way too watery. The store was filthy. Floor was definitely not swept today and tables were not wiped down. DO YOURSELF A FAVOR AND DRIVE TO LEVITTOWN LOCATION. Like day and night!! I will never go back to Merrick location ever again. Horrible atmosphere
Excellent customer service everybody's pleasant inside
Atmosphere: 4
Food: 5
Service: 5
Triston was an amazing person. Was so kind to me and my friends and made us laugh when he tagged in our conversation. The drinks we ordered were fantastic. The atmosphere was a vibe and the service was quick and easy. I will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Come here all the time never had an issue… Ordered a baja chicken wrap with extra chicken, paid for extra chicken too. Received a baja chicken wrap with ZERO chicken, and multiple ingredients that don’t belong. Ex: Hummus, tomatoes instead of salsa. Bunch of kid working on their phones not paying attention.
Food: 1
Service: 1
I went with my kid, the lady serving is like”I don’t want you here’ of course the place was empty, with that kind of atmosphere you can’t pretend costumers! I think is time to renovate employees….
Atmosphere: 1
Food: 4
Service: 1
If I could give this place no stars, I would. They got my order wrong and then tried to gaslight me saying I ordered the wrong thing. They then made me wait an additional 30 minutes for my corrected order all while having a nasty attitude. I get it, this isn’t fine dining but there’s no reason to treat people that way.
Food: 1
Service: 1
Horrible food. Always a huge wait. The staff is completely incompetent. Never going here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you want a bad attitude and to wait 30+ minutes for a smoothie this is the place for you!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wraps
I went there with my daughter the other day and we ordered two smoothie. We waited for good 20 minutes. They served everyone besides us. They finally gave me One of the smoothies. I reminded them that they were missing one and the staff had an attitude so my daughter felt uncomfortable and she decided she wanted her money back The staff said, what am I supposed to do with this drink? I’m not gonna drink it. This is not a way to run a business. Made us very uncomfortable
Atmosphere: 1
Food: 1
Service: 1
Trh worse stuff ever seen…..
Im kinda a regular so I’ve been there when it’s busy and slow so reading some of these reviews are crazy. But I’ll say this I live closer to 2 other tropical smoothie cafes and I go out my way almost every morning and sometimes night to come to this exact location to get what I need and they always make sure I’m good. They take my order and make my stuff in a timely manor I’m not really fond of pointless small talk so I love when I get the cashiers that don’t try and strike a convo with me or anything. Anyways love this place keeping doing a good job ??
Atmosphere: 5
Food: 5
Service: 5
This location is not the best. Their food & drinks taste super bad. I couldn’t eat none of the things that I ordered.
Atmosphere: 1
Food: 1
Service: 1