Wendy's
1728 Merrick Rd, Merrick
(516) 379-5449
Recent Reviews
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Halfway through eating found mold on the bottom of my maple breakfast sandwich. It tasted old but I had no clue that it was literally rotting. I never have high expectations for fast food but serving customers moldy food is deplorable.
Atmosphere: 1
Food: 1
Service: 1
Your standard Wendy's
Atmosphere: 4
Food: 4
Service: 5
I asked for fresh meat and I didn’t get it
Food: 1
This Wendy’s is without question, the worst in existence. I have never received an order from here where everything was done correctly, or all paid for contents of my order were received. I’ve complained online, by phone, and I’ve spoken to store “managers.” Despite this, nothing has changed. In one instance, I called and spoke to a manager, explaining that I’m always missing items when I receive my orders. I asked her to ensure that I receive everything I ordered. When the order was received, three items were missing. You can’t make this stuff up. All my orders are by delivery, and unfortunately, the Wendy’s app always selects this store based on my address. I have inquired how to change this, and no luck. In today’s order, I asked for my spicy chicken sandwich to be plain. It’s as clear as day on my receipt, but you wouldn’t know it based on what I received. Everything I asked not to be on the sandwich was there. My junior bacon cheeseburger had no cheese. I don’t know what it is with this store, but they need to clean house and start from scratch. At this stage, the only way I can make sure I receive what I’m supposed to from Wendy’s, is by picking up my orders. I will do that, but not from this store.
Food is not the same here. The staff really don't care about food quality anymore. Honestly not wendys quality.
Atmosphere: 3
Food: 2
Service: 2
Gotta love the Biggie Bag.. Only $5!
Check it out
They were out of baked potatoes at 6pm. 🤭
Atmosphere: 4
Food: 4
Service: 4
AWESOME PLACE AND WORKERS 👌
Atmosphere: 5
Food: 5
Service: 5
Good always hot and fresh just check your bag before leaving 😂
Atmosphere: 5
Food: 5
Service: 5
Food and staff are always good here!
Restaurantji Recommends
Went to drive thru first she didn’t give me my change I had to ask for it
Then I got on the highway and realized there’s no juice box with kids meal and frosty missing!
Service: 1
Worse than your average Wendy's. The service was very slow, they messed up our order slightly (hamburger when I asked for a cheeseburger), and they forgot our frosties. A bit disappointing, but passable.
Atmosphere: 4
Food: 3
Service: 2
I went to get a double bacon amor meal for my son and biggie bags for my husband I. When I sorted the food I opened the burger to see red strands of hair melting with the cheese. I told them.... no resolve almost makes me to want to quit the franchise.
Atmosphere: 1
Food: 1
Service: 1
Gave me free attitude with my Dr. Pepper. Fries were cold, frosty was melted.
Atmosphere: 1
Food: 2
Service: 1
Worst service ever don’t treat well with delivery guys
And drive through guy was very rude I’ll not
prefer next time
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