Domino's Pizza

50 Carpenter Ave Suite 1 Ste 1, Middletown
(845) 342-4200

Recent Reviews

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Harvey S.

Nice guys!!

Atmosphere: 5

Food: 5

Service: 5

James Kane

Delicious and fast service

Atmosphere: 5

Food: 5

Service: 5

Mahmoud JOR

Beautiful new location near my home. I love the good and the people who work there

Atmosphere: 5

Food: 5

Service: 5

Mika Sin

I parked my car here and It was towed. I like to know if the towing company was autorize to tow cars from Dominos at carpenter ave,middletown NY

Service: 1

Emilio Navarro

Terrible service and messed up entire order. Walked inside to get my order and the guy in front completely ignored me while watching videos on his phone, had to yell loud enough for someone in the back to help me. I ordered and paid extra toppings on pizza and got less than regular. They also added meat on a veggie pizza, in which specifically said no meat on it. If people were paying attention and not playing on the phone while working maybe they would have got it right. Never ordering from this dominos again.

Atmosphere: 1

Food: 1

Service: 1

Alpha D Law

These kids and all employees are so rude, literally its started from me doing DoorDash seeing one of their rude drivers on the road white guy with glasses honking and beeping at me when I was driving little did I even know he was one of their workers right ? So now fast forward I order pretty often from here about two days outta the week and they always mess up my order and it's so simple there is a whole instruction that says quality check before delivery and yet the quality in service is never there, ensuring my order quality is right is never there and I've been in store not the most sanitary or satisfactory, mind you today I order right ? And I live 5 mins away from the store and okay granted he might be dropping an order off before he gets to me and then swings back to drop off my order I understand. But I shouldn't be waiting 20 mins for the food then 20+ more mins for it then be wrong, greeted with an extremely rude attitude and when I tell him it's wrong such poor customer service asking me patronizing questions. Such smart asses and then when I call the store greeted with more attitude and the person I'm waiting for my food that ordered over an hour ago! Still waiting currently and it's just buffalo sauce that's what I don't understand something very simple idk if it's cause ice or whatever the case is but UNACCEPTABLE SHITTIEST SERVICE EVER!!!!!

Atmosphere: 1

Service: 1

John Arocho

Absolutely horrible the most disrespectful and disgusting employees. They deliver food to the incorrect door the food got drenched in the rain and after calling to complain they forgot to put the phone on mute and proceeded to belittle my wife. Absolutely horrible immature disgusting disrespectful ignorant atrocious people calling themselves human beings this establishment is the worst I’ve ever dealt with. And the driver Mohamed got caught on camera throwing my food on the steps and walking away without notifying he delivered the food

Atmosphere: 1

Food: 2

Service: 1

Odayne Tully

I feel like they have been consistent with the quality I've received from them. Family night, friends party. We know that dominoes is the spot to stop

Atmosphere: 4

Food: 4

Service: 4

Janya Joelee

they take forever for delivery. took them about an hour and a half i live 13 minutes away

Jasmine Pierre

This was the worst delivery experience I’ve ever had period. Muhammad was my delivery person. I order over $40 worth of food on the Dominos app and paid with Apple Pay. Muhammad goes to give me the food then starts speaking very loudly in my quiet dark neighborhood YOU DID NOT PAY YOU DID NOT PAY I NEED PAYMENT. I told him I paid online through the app via Apple Pay. Muhammad was adamant I did not pay while staring at the receipt as if he could not comprehend it. I leave the food with him, go back upstairs, get my phone to show him I paid. I show him on my phone he grabs my phone and is staring at the receipt. I grab my phone back and I reiterate it says it clear as day on the receipt that I paid in full. He goes to call his job and I take the food and go upstairs because he’s trippin. On top of the terrible service, the food tasted like plastic cafeteria food. I called the location the next day to tell them about my experience and the employee was basically like yeah this is how it is. No remorse. All over some stupid pizza. Never again.

Atmosphere: 1

Food: 1

Service: 1

Tina Cerillo

The 1st time I ordered from them, the pizza and garlic bread,was fabulous. Second order, garlic bread was tough to chew including the cinnamon twists. I guess,when they see ur not a new customer they don't care.Plus, I tipped the cook. Done with dominos.

Atmosphere: 3

Food: 2

Service: 4

tina roberts

Very nice employees.

Atmosphere: 4

Food: 5

Service: 5

Harvinder Singh

Rude staff no order ready when you go there no cleaning dirty staff

Atmosphere: 1

Food: 1

Service: 1

Brown Boy

Bad customer service

Atmosphere: 1

Service: 1

A Razek

In my opinion, this dominos I visited was the most unpleasant experience I have ever had. I had placed an order for pickup, when I got the notification that the order is ready, I walked inside. The lack of customer service was appalling, as if I were expected to assume their responsibilities. Despite my initial greeting, which went unanswered, I politely requested my order. However, the employee’s response was dismissive and evasive, as if I were an inconvenience. When I inquired about a bag for the sauces, the employee responded by abruptly throwing it at me. This incident left me deeply frustrated, prompting me to leave the establishment without further interaction. I will never go there again and I highly recommend that you don’t.

Atmosphere: 1

Food: 1

Service: 1

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