They have donuts we want most of the time. The service at the drive thru is slow at times. Other than that, nothing much to report.
Atmosphere: 5
Food: 4
Service: 3
Elizabeth Nemeth
My. Favorite coffee
Atmosphere: 5
Food: 5
Service: 5
Maryann Vallejo
They always run out of glaze donuts
Atmosphere: 4
Food: 4
Service: 4
Ana Gross
While waiting at the window for my remaining order, the girl kindly asked if my Iced Latte was okay after I took a sip. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Crystal Guzman
A MANAGER AT THIS STORE CONFIDENTLY TOLD ME HE MADE MY DRINK WRONG!!! Then proceeded to tell me if I want it made the way I want hes going to have to charge me 75 cents extra. First I asked for water NOT lemonade which I told him I have severe acid reflux and cannot have lemonade. He shrugged his shoulders and said well if you want it that way I can charge you extra. BEYOND RIDICULOUS, so I asked him for a refund. I said ill go somewhere else and he tells me he owns all of the ones in middletown so good luck! BIGGEST JERK OF AN OWNER AND DISGUSTINGLY RUDE!!!!
Atmosphere: 1
Food: 1
Service: 1
Tiara Evans
Placed an uber order I live down the block what should’ve taken 10 minutes took 40 after the first delivery person was fed up with the wait I got another who also waited very long. After finally getting my order heating it up and sitting down to eat it there is a hair in my sandwich. As you can imagine I was disgusted and immediately went to uber for a refund. As busy as you are you need to ensure quality of preparation and packaging. Not sure if they are wearing hairnets over there but the hats are not cutting it. I’m extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Lorraine Pagan
Love me some dunkin at anytime 😊
Atmosphere: 5
Food: 5
Service: 5
Darren Petty
Great coffee. Hardly any wait. Polite employees.
Atmosphere: 4
Food: 5
Service: 4
carlos rodriguez
Very bad service from the employees, they are rude, you have to wait for them until they want to take the order, regardless of whether there is any customer at the checkout at the time. I do not recommend this place.
Atmosphere: 2
Food: 1
Service: 1
Reynaldo Santiago
People in their don't care never get the order right it's sad
I love this Dunkin, Nahomy is so pretty and gave me really good service ❤️
Atmosphere: 5
Food: 5
Service: 5
K Rd
Very disappointed at this location. A service member IN UNIFORM asking for a cup of ice and the worker telling her she needs to pay 0.81 cents for it ? It’s not about the price of the ice cup but to a service member? SMH. Do better people, that looks very bad on your franchise.
Ryan Rodriguez
My and my sister waited on the drive threw for nearly 10 minutes just for our order and when they gave us our food finally they forgot our coffees and mad to make them in the spot they didn’t have no more than 1 customer inside but they didn’t even care about the line they were creating outside in their drive threw
Casper Ghost
It was so nice and clean. This girl with curly hair was so very sweet and she made my drink perfectly!!
Atmosphere: 5
Food: 5
Service: 5
Brett H
2 employees working and neither acknowledged my presence. I ordered at the kiosk, otherwise I'd be standing there all evening. The young man working asked me what I ordered although it was right on the screen in front of him, then asked his young woman accomplice to make my food (does he not know how to make food?). She looked visibly annoyed and made my food, placed the bag on the counter, and never acknowledged me, said it was ready, or anything. I sat for several minutes in disbelief as she made other orders right in front of me with no eye contact. The young man finally saw my food and told me it was ready. I asked when someone was going to tell me, and the young woman said something rude to me that I won't repeat. Avoid this place, the service is terrible and employees are rude.
They have donuts we want most of the time. The service at the drive thru is slow at times. Other than that, nothing much to report.
Atmosphere: 5
Food: 4
Service: 3
My. Favorite coffee
Atmosphere: 5
Food: 5
Service: 5
They always run out of glaze donuts
Atmosphere: 4
Food: 4
Service: 4
While waiting at the window for my remaining order, the girl kindly asked if my Iced Latte was okay after I took a sip. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
A MANAGER AT THIS STORE CONFIDENTLY TOLD ME HE MADE MY DRINK WRONG!!! Then proceeded to tell me if I want it made the way I want hes going to have to charge me 75 cents extra. First I asked for water NOT lemonade which I told him I have severe acid reflux and cannot have lemonade. He shrugged his shoulders and said well if you want it that way I can charge you extra. BEYOND RIDICULOUS, so I asked him for a refund. I said ill go somewhere else and he tells me he owns all of the ones in middletown so good luck! BIGGEST JERK OF AN OWNER AND DISGUSTINGLY RUDE!!!!
Atmosphere: 1
Food: 1
Service: 1
Placed an uber order I live down the block what should’ve taken 10 minutes took 40 after the first delivery person was fed up with the wait I got another who also waited very long. After finally getting my order heating it up and sitting down to eat it there is a hair in my sandwich. As you can imagine I was disgusted and immediately went to uber for a refund. As busy as you are you need to ensure quality of preparation and packaging. Not sure if they are wearing hairnets over there but the hats are not cutting it. I’m extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Love me some dunkin at anytime 😊
Atmosphere: 5
Food: 5
Service: 5
Great coffee. Hardly any wait. Polite employees.
Atmosphere: 4
Food: 5
Service: 4
Very bad service from the employees, they are rude, you have to wait for them until they want to take the order, regardless of whether there is any customer at the checkout at the time. I do not recommend this place.
Atmosphere: 2
Food: 1
Service: 1
People in their don't care never get the order right it's sad
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love this Dunkin, Nahomy is so pretty and gave me really good service ❤️
Atmosphere: 5
Food: 5
Service: 5
Very disappointed at this location. A service member IN UNIFORM asking for a cup of ice and the worker telling her she needs to pay 0.81 cents for it ? It’s not about the price of the ice cup but to a service member? SMH. Do better people, that looks very bad on your franchise.
My and my sister waited on the drive threw for nearly 10 minutes just for our order and when they gave us our food finally they forgot our coffees and mad to make them in the spot they didn’t have no more than 1 customer inside but they didn’t even care about the line they were creating outside in their drive threw
It was so nice and clean. This girl with curly hair was so very sweet and she made my drink perfectly!!
Atmosphere: 5
Food: 5
Service: 5
2 employees working and neither acknowledged my presence. I ordered at the kiosk, otherwise I'd be standing there all evening.
The young man working asked me what I ordered although it was right on the screen in front of him, then asked his young woman accomplice to make my food (does he not know how to make food?). She looked visibly annoyed and made my food, placed the bag on the counter, and never acknowledged me, said it was ready, or anything. I sat for several minutes in disbelief as she made other orders right in front of me with no eye contact. The young man finally saw my food and told me it was ready. I asked when someone was going to tell me, and the young woman said something rude to me that I won't repeat.
Avoid this place, the service is terrible and employees are rude.
Atmosphere: 2
Food: 3
Service: 1
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