Had to wait 5+ minutes in the drive through this morning only to get to the window and them have my order wrong. Politely tell them my coffee order is wrong only for him to tell me the wrong order and then hand it to me and wait for me to drive off. Routinely disappointed by the customer service here, no “good morning“, ”have a great day”, etc. won’t be going back to this location again. I’ve never had an issue at Starbucks with the customer service.
Atmosphere: 1
Food: 3
Service: 1
Henry Pinto
Ordered a bagel not toasted with butter. Instead they gave me a toasted burnt bagel with nothing on it. This location is going downhill fast.
Atmosphere: 3
Food: 2
Service: 1
MitangoT
Quiet place to work with free wi-fi and a nice drink!
Atmosphere: 5
Food: 5
Service: 5
Ron Martinez
Delicious breakfast and treats
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
James Smart
Very helpful staff !
Vegetarian options: Staff is very helpful and knowledgeable. Drinks were made promptly and to perfection.
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Koda
Messed up my coffee order and waited mad long for it too
Amy Bocksel
Nothing like a hot coffee from Duncan for a long car trip!
Yazmin
Love getting my coffee from the young lady with the pretty nails, she always greets me with a good morning and a smile. I think her name is Alexis, she even remembered my order and always makes it just how I like. Thank you for making my mornings easier.
So far for the last few months this Dunkin has been horrible and unsanitary. As I walked in , I slid an twisted my ankle/ sprained my foot ! They had no wet floor sign up ! I’m hurt ! And in great pain.. There’s a young girl who works inside of this Dunkin’ Donuts as of September 7, 2024 with hot pink hair, who is extremely rude and disrespects customers. I had a small problem with my coffee the day before that I asked to be remade after providing receipt of purchase and she was extremely disrespectful and slammed the window. There is a store manager by the name of Heather, allegedly that, I would assume would do better hiring her staf and training staff in regards to safety precautions for the Store ! I spent a lot of money in this store. It’s a shame that the staff that they hire are completely unprofessional, undertrained, and Disgustingly not sanitary!! Safety should be first always
lashaun smalls
It's about average for a drive thru. My coffee tastes ok, though.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hash Browns
jose v
The service at this Dunkin' Donuts is terrible. Asked for a simple coffee with milk and suger 1st guy gave me milk with a splash of coffee ask the guys with long hair if he can make it a bit darker he threw it out made a new one this time i had coffee with a splash of milk. Left it on the counter snd left. I spend my money here, and they need to do better. I've been to other Dunkin' Donuts locations, and they are much more welcoming.
Service: 1
Recommended dishes: Donuts
Gisella V
I LOVE THIS DUNKIN!!!! There's a kool kid here who makes the BEST coffee!!!! He memorizes customers' drinks and is always happy to serve!!! Great ??
Dietary restrictions: Different non dairy options for coffee. Hate that I have to pay extra, even though I'm lactose intolerant. But I'll pay just to enjoy my coffee. And I'm glad there's the option for it.
This store is dirty and they mess up the order every time. Yasmine was helpful with a smile when my order was messed up today. Brand new store and it's sad it's already disappointing
Great coffee and staff
Atmosphere: 5
Food: 5
Service: 5
Gave me exactly what I did not ask for.
Had to wait 5+ minutes in the drive through this morning only to get to the window and them have my order wrong. Politely tell them my coffee order is wrong only for him to tell me the wrong order and then hand it to me and wait for me to drive off. Routinely disappointed by the customer service here, no “good morning“, ”have a great day”, etc. won’t be going back to this location again. I’ve never had an issue at Starbucks with the customer service.
Atmosphere: 1
Food: 3
Service: 1
Ordered a bagel not toasted with butter. Instead they gave me a toasted burnt bagel with nothing on it. This location is going downhill fast.
Atmosphere: 3
Food: 2
Service: 1
Quiet place to work with free wi-fi and a nice drink!
Atmosphere: 5
Food: 5
Service: 5
Delicious breakfast and treats
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Very helpful staff !
Vegetarian options: Staff is very helpful and knowledgeable. Drinks were made promptly and to perfection.
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Messed up my coffee order and waited mad long for it too
Nothing like a hot coffee from Duncan for a long car trip!
Love getting my coffee from the young lady with the pretty nails, she always greets me with a good morning and a smile. I think her name is Alexis, she even remembered my order and always makes it just how I like. Thank you for making my mornings easier.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
So far for the last few months this Dunkin has been horrible and unsanitary. As I walked in , I slid an twisted my ankle/ sprained my foot ! They had no wet floor sign up ! I’m hurt ! And in great pain.. There’s a young girl who works inside of this Dunkin’ Donuts as of September 7, 2024 with hot pink hair, who is extremely rude and disrespects customers. I had a small problem with my coffee the day before that I asked to be remade after providing receipt of purchase and she was extremely disrespectful and slammed the window. There is a store manager by the name of Heather, allegedly that, I would assume would do better hiring her staf and training staff in regards to safety precautions for the Store !
I spent a lot of money in this store. It’s a shame that the staff that they hire are completely unprofessional, undertrained, and Disgustingly not sanitary!! Safety should be first always
It's about average for a drive thru. My coffee tastes ok, though.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hash Browns
The service at this Dunkin' Donuts is terrible. Asked for a simple coffee with milk and suger 1st guy gave me milk with a splash of coffee ask the guys with long hair if he can make it a bit darker he threw it out made a new one this time i had coffee with a splash of milk. Left it on the counter snd left. I spend my money here, and they need to do better. I've been to other Dunkin' Donuts locations, and they are much more welcoming.
Service: 1
Recommended dishes: Donuts
I LOVE THIS DUNKIN!!!!
There's a kool kid here who makes the BEST coffee!!!! He memorizes customers' drinks and is always happy to serve!!! Great ??
Dietary restrictions: Different non dairy options for coffee. Hate that I have to pay extra, even though I'm lactose intolerant. But I'll pay just to enjoy my coffee. And I'm glad there's the option for it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Muffins, Chocolate Frosted Donut, Classic Donut, Donuts, Munchkins Donut Hole Treats, Bagel with Cream Cheese Spread, Avocado Spread, Bagel
This store is dirty and they mess up the order every time. Yasmine was helpful with a smile when my order was messed up today. Brand new store and it's sad it's already disappointing
Atmosphere: 1
Food: 1
Service: 1
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