McDonald's

481 NY-211, Middletown
(845) 343-7320

Recent Reviews

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Lexi

Middletown McDonalds. Not the worst McDonalds around... not the best. It's fast food, so it's eh.

Atmosphere: 4

Food: 4

Service: 4

Luis Feliciano

They have a very young staff and im actually impressed how well mannered and respectful the staff is plus when there is a issue the get it corrected right away

Atmosphere: 5

Food: 5

Service: 5

Daniel Cruz

Always get my order right đŸ’ȘđŸŒ

Atmosphere: 5

Food: 5

Service: 5

Juan Felipe Uribe Blandon

The meat in all three hamburgers was raw.

Food: 1

SpartaChris

Gave me a stomach virus I've been in the bathroom for 2 days straight

Atmosphere: 2

Food: 1

Service: 2

Maurice Carter

Love it.

Atmosphere: 5

Food: 5

Service: 5

Peche “Peche” Peche

I honestly don’t understand how getting fast food for my two young kids is costing me over $35 at McDonald’s. They even charge for sauce now. The drive thru is always backed up, and the service feels rushed every time. Fast food is supposed to be quick and affordable, but it’s become the exact opposite. At this point, it’s not even worth it especially knowing this stuff isn’t healthy and is slowly hurting our kids in the long run. Extremely disappointed.

Food: 1

Hudson Valley Reviewer

The McDonald’s in Middletown definitely deserves a full five stars. For a fast-food spot, this location is consistently one of the best experiences around. Every time we stop in, the service is quick, the food comes out fresh, and the staff actually seems like they care about keeping things running smoothly. You can tell they take pride in this store.

The fries were hot and crispy, the burgers were put together neatly, and even the McNuggets tasted freshly cooked instead of sitting under a heat lamp. It really makes a difference when everything comes out tasting the way it’s supposed to. They also move the drive-thru line fast, which is a major win on busy days.

Inside, the dining area was clean and well-kept. Tables were wiped down, trash wasn’t overflowing, and the drink station was stocked — something you don’t always see at fast-food spots during rush hours. The employees were friendly and didn’t rush us at all, even though the line behind us was growing.

It’s the little things that make this location stand out, and Middletown’s McDonald’s gets those right. Whether you dine in or grab something quick on the road, it’s always reliable, fast, and surprisingly good. Definitely a solid 5-star McDonald’s.

Atmosphere: 5

Food: 5

Service: 3

John Raposo

I placed my order 9:54 pm got my food at 10:19 pm.Had to the counter to get my bbq,buffalo ranch that I requested bad service.

Atmosphere: 3

Food: 3

Service: 2

John C

You can tell the staff have to put up with a lot of craziness in this town and they are still very professional

JoyWill75

I ordered milkshakes and they our pink whip cream on it. I asked for the milkshakes not to have the pink whip cream. The manager tried to while the whip cream off into the garbage right in front of me. I asked if I could be given new milkshakes. She seemed annoyed and gave me new milkshakes however the cups were a little more than half way filled
 I guess that was her way of getting back to me
 needless to say I will not spend any more of my money there.

Food: 1

Service: 1

Kevin Hill

Now twice! Ordered a steak and egg McMuffin for delivery. Today I got a bacon and egg McMuffin. Last time it was a sausage and egg McMuffin. After receiving it, it was too late to order breakfast, cause who the hell eats lunch at 10:30 am? I didn't eat either one, breakfast ruined 😕. They honestly don't care much either! They had me call Uber, like it was their fault!

Danna Pauta

Me and my family asked for a number 4 combo and they gave us bread two pickles and the meat

Brie P.

If I could give zero starts I would. This location needs to be gutted and re-evaluated in terms of the staff as a whole. They cannot be discriminatory and in customer service, it just doesn't make sense. You left me sitting in the drive through while your workers didn't address me at all, and laughed and told jokes while I sat at the window waiting to pay. I had enough time to google their hours, and Google Maps said this McDonald's location is open 24 hours as well as their drive through, but they refused to let me in. A rep stated in the drive thru while I waited for manager that they are trying to help me but that was a lie as I was not in the drive through any longer and nobody said anything to me while I was there. If a manager os not working during this morning that is a problem as they shouldn't be operating business without a manager on the premises. Food tastes horrible since the McCrispy's came out and the workers @ are not cooking the food long enough! I'm taking this up the chain as far asleep I can. The troopers need more training.

Atmosphere: 1

Food: 1

Service: 1

Maribel LLucemo

I order coffee that was hot was almost cold for me.

Atmosphere: 3

Food: 1

Service: 3

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