App check in doesn't work.. Tried to submit my space number and kept getting errors.. Tried to walk inside to get my food and all the doors are locked.. Knocked on the door and the girl walks by like I'm not there.. Had to go back to the car, drive all the way around and get into the drive thru line.. Defies the purpose of buying through the app and if I hadn't already paid for my food in the app, I absolutely would've left. Especially after the girl at the window said the app isn't their problem. Won't be back to this location.
Atmosphere: 1
Food: 4
Service: 1
Jhonnattan Fernandez
Love going to sonic, the food is great and shakes. The food took a little long even though it was a large order. Once it came out it was worth it.
Atmosphere: 5
Food: 5
Service: 4
E
The worst drive thru!! First one lane of drive thru is closed but they don’t tell you till you pull up to order!! Then the order kiosk are down but again they don’t have any sign till you press the button. Like why not put signs prior so the customer that pays for their salary isn’t I convince, it’s bad enough the one in Wayne nj was closed permanently but Middletown ny says to hell with the customer!!! Burger King should buy this one
Ethan Bastone
Went inside with to receive my mobile order no one was paying attention to the front everybody was in the back after 15min I kept saying hello nobody even came so then went to the drive thru….waited another 10 min to receive my small order of fries & mozzarella sticks 😐
Atmosphere: 1
Food: 2
B O21
The one lane at the drive though has been out of order for weeks and the only sign is on the ordering box so you have to back up once you’re already in the lane. It takes WAY too long for service. I think most days there is only 1 person working. This could be a booming business if it was properly staffed and they fixed the equipment. Never been through the drive through in under 20 mins.
Atmosphere: 1
Food: 3
Service: 1
DMann 84
I can definitely see this place closing for good soon. None of the drive ups were open, food and service is declining fast. I did a online order for 12:25 and didn't even get food until 12:50. On top of it all food was incorrect lol nope never again, at least not this location
Atmosphere: 1
Food: 2
Service: 1
Jen P
This Sonic unlike others did not have the rolling blade employee at the time. When going to ther drive through there are two lanes however the day I went there was a sign that said it was out of order on the menu. We had to back the car up and go into the other lane with another car already in back of us. Other than that the food was great and it was made fast.
Food: 5
Service: 2
Lisa Hewel
Drove up to the second window only to find an out of order sign. Really? Why didn't they block the lane with a cone? Seriously, next to the Dunkin Donuts across the lot, this is the WORST drive up in the area. How do these losers stay in business?
Atmosphere: 1
Food: 3
Service: 1
Dunkin
A horrible experience, Everyone there is very rude and very short with you especially the Latina woman with the butterfly tattoos on her arm/wrist. She’s very short with me and very rude. I’ve had multiple different occasions where she hasn’t given me the right order and refused to fix it accusing it was my fault. My girlfriend had a situation where she Went to go pick up my food, and she first said that the order was never placed, and then made my girlfriend go back around, and then when she went back to the window had given her the wrong thing and then said that she had not messed up the order and that it was on us and that there was nothing she could And told her to basically leave the line. And my sister’s at another occasion where her drinks have been messed up constantly and constant rudeness I can say for certain that me and my family included and loved ones will not be going to that establishment or location anymore until there’s a change to the atmosphere.
Atmosphere: 1
Food: 1
Service: 1
William Young
Absolutely disgusting. We saw Sonic on our route so we put in a mobile order but there was no option to remove the bun (I'm gluten free) under customize. So when I arrived I asked if it would be possible to make my cheeseburger without the bun since I have gluten allergy and the drive thru employee said yes. When I received the bag, I looked inside and found my child's burger and jalapeno poppers and my order without a bun and a third wrapper with a half eaten cheeseburger inside. So I pulled into a parking spot and went inside to show them. The employee took it showed another employee and threw it away. No apology, no offer to remake our order, nothing. I told him that was probably the most disgusting thing I have ever experienced in a restaurant. He assured me it didn't touch the other food in our bag. That was it. Needless to say I will never return to Sonic.
This location hardly if ever gets my order right. Even when I show up to order in person they won’t have one or two of my items that I’ve paid for. Disappointing and very difficult for doordashers.
Atmosphere: 1
Food: 4
Service: 1
Nick Ruscigno
I felt alive!
Dillon Browne
Good drinks and good service.
Atmosphere: 5
Food: 5
Service: 5
Erick Vazquez
Waited nearly an hour in the stall only to find out that it was closed with no sign or anything until I pressed the button. Long wait times and terrible customer service. Sonic went downhill…
App check in doesn't work.. Tried to submit my space number and kept getting errors.. Tried to walk inside to get my food and all the doors are locked.. Knocked on the door and the girl walks by like I'm not there.. Had to go back to the car, drive all the way around and get into the drive thru line.. Defies the purpose of buying through the app and if I hadn't already paid for my food in the app, I absolutely would've left. Especially after the girl at the window said the app isn't their problem. Won't be back to this location.
Atmosphere: 1
Food: 4
Service: 1
Love going to sonic, the food is great and shakes. The food took a little long even though it was a large order. Once it came out it was worth it.
Atmosphere: 5
Food: 5
Service: 4
The worst drive thru!! First one lane of drive thru is closed but they don’t tell you till you pull up to order!! Then the order kiosk are down but again they don’t have any sign till you press the button. Like why not put signs prior so the customer that pays for their salary isn’t I convince, it’s bad enough the one in Wayne nj was closed permanently but Middletown ny says to hell with the customer!!! Burger King should buy this one
Went inside with to receive my mobile order no one was paying attention to the front everybody was in the back after 15min I kept saying hello nobody even came so then went to the drive thru….waited another 10 min to receive my small order of fries & mozzarella sticks 😐
Atmosphere: 1
Food: 2
The one lane at the drive though has been out of order for weeks and the only sign is on the ordering box so you have to back up once you’re already in the lane. It takes WAY too long for service. I think most days there is only 1 person working. This could be a booming business if it was properly staffed and they fixed the equipment. Never been through the drive through in under 20 mins.
Atmosphere: 1
Food: 3
Service: 1
I can definitely see this place closing for good soon. None of the drive ups were open, food and service is declining fast. I did a online order for 12:25 and didn't even get food until 12:50. On top of it all food was incorrect lol nope never again, at least not this location
Atmosphere: 1
Food: 2
Service: 1
This Sonic unlike others did not have the rolling blade employee at the time. When going to ther drive through there are two lanes however the day I went there was a sign that said it was out of order on the menu. We had to back the car up and go into the other lane with another car already in back of us. Other than that the food was great and it was made fast.
Food: 5
Service: 2
Drove up to the second window only to find an out of order sign. Really? Why didn't they block the lane with a cone? Seriously, next to the Dunkin Donuts across the lot, this is the WORST drive up in the area. How do these losers stay in business?
Atmosphere: 1
Food: 3
Service: 1
A horrible experience, Everyone there is very rude and very short with you especially the Latina woman with the butterfly tattoos on her arm/wrist. She’s very short with me and very rude. I’ve had multiple different occasions where she hasn’t given me the right order and refused to fix it accusing it was my fault. My girlfriend had a situation where she Went to go pick up my food, and she first said that the order was never placed, and then made my girlfriend go back around, and then when she went back to the window had given her the wrong thing and then said that she had not messed up the order and that it was on us and that there was nothing she could And told her to basically leave the line. And my sister’s at another occasion where her drinks have been messed up constantly and constant rudeness I can say for certain that me and my family included and loved ones will not be going to that establishment or location anymore until there’s a change to the atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. We saw Sonic on our route so we put in a mobile order but there was no option to remove the bun (I'm gluten free) under customize. So when I arrived I asked if it would be possible to make my cheeseburger without the bun since I have gluten allergy and the drive thru employee said yes. When I received the bag, I looked inside and found my child's burger and jalapeno poppers and my order without a bun and a third wrapper with a half eaten cheeseburger inside. So I pulled into a parking spot and went inside to show them. The employee took it showed another employee and threw it away. No apology, no offer to remake our order, nothing. I told him that was probably the most disgusting thing I have ever experienced in a restaurant. He assured me it didn't touch the other food in our bag. That was it. Needless to say I will never return to Sonic.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location hardly if ever gets my order right. Even when I show up to order in person they won’t have one or two of my items that I’ve paid for. Disappointing and very difficult for doordashers.
Atmosphere: 1
Food: 4
Service: 1
I felt alive!
Good drinks and good service.
Atmosphere: 5
Food: 5
Service: 5
Waited nearly an hour in the stall only to find out that it was closed with no sign or anything until I pressed the button. Long wait times and terrible customer service. Sonic went downhill…
Atmosphere: 1
Food: 2
Service: 1
I love this place, their burgers are great!!
Atmosphere: 5
Food: 5
Service: 5
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