I can definitely see this place closing for good soon. None of the drive ups were open, food and service is declining fast. I did a online order for 12:25 and didn't even get food until 12:50. On top of it all food was incorrect lol nope never again, at least not this location
Atmosphere: 1
Food: 2
Service: 1
Jen P
This Sonic unlike others did not have the rolling blade employee at the time. When going to ther drive through there are two lanes however the day I went there was a sign that said it was out of order on the menu. We had to back the car up and go into the other lane with another car already in back of us. Other than that the food was great and it was made fast.
Food: 5
Service: 2
Lisa Hewel
Drove up to the second window only to find an out of order sign. Really? Why didn't they block the lane with a cone? Seriously, next to the Dunkin Donuts across the lot, this is the WORST drive up in the area. How do these losers stay in business?
Atmosphere: 1
Food: 3
Service: 1
Dunkin
A horrible experience, Everyone there is very rude and very short with you especially the Latina woman with the butterfly tattoos on her arm/wrist. She’s very short with me and very rude. I’ve had multiple different occasions where she hasn’t given me the right order and refused to fix it accusing it was my fault. My girlfriend had a situation where she Went to go pick up my food, and she first said that the order was never placed, and then made my girlfriend go back around, and then when she went back to the window had given her the wrong thing and then said that she had not messed up the order and that it was on us and that there was nothing she could And told her to basically leave the line. And my sister’s at another occasion where her drinks have been messed up constantly and constant rudeness I can say for certain that me and my family included and loved ones will not be going to that establishment or location anymore until there’s a change to the atmosphere.
Atmosphere: 1
Food: 1
Service: 1
William Young
Absolutely disgusting. We saw Sonic on our route so we put in a mobile order but there was no option to remove the bun (I'm gluten free) under customize. So when I arrived I asked if it would be possible to make my cheeseburger without the bun since I have gluten allergy and the drive thru employee said yes. When I received the bag, I looked inside and found my child's burger and jalapeno poppers and my order without a bun and a third wrapper with a half eaten cheeseburger inside. So I pulled into a parking spot and went inside to show them. The employee took it showed another employee and threw it away. No apology, no offer to remake our order, nothing. I told him that was probably the most disgusting thing I have ever experienced in a restaurant. He assured me it didn't touch the other food in our bag. That was it. Needless to say I will never return to Sonic.
Atmosphere: 1
Food: 1
Service: 1
Nonie B
This location hardly if ever gets my order right. Even when I show up to order in person they won’t have one or two of my items that I’ve paid for. Disappointing and very difficult for doordashers.
Atmosphere: 1
Food: 4
Service: 1
Nick Ruscigno
I felt alive!
Dillon Browne
Good drinks and good service.
Atmosphere: 5
Food: 5
Service: 5
Erick Vazquez
Waited nearly an hour in the stall only to find out that it was closed with no sign or anything until I pressed the button. Long wait times and terrible customer service. Sonic went downhill…
ordered at the drive thru it was 45 mins before they close and they said there not taking orders but we saw the car in front of us who put the order in and payed at the window when we were behind them and watched the whole thing so how can you say the system is down when someone is paying at the drive thru? This company losing a lot of money by closing 45 mins there taking any sales transactions or cash beacuse of staff neglect and irresponsiblity and being lazy I wonder how long the system was down.
Atmosphere: 2
Food: 1
Service: 1
A C
Good food for fast food
Atmosphere: 4
Food: 4
Service: 4
Meghan Hansen
First time trying Sonic I got tater tots and the Unicorn slush. The tater tots were good, reminded me of McDonald's hash browns, basically the same but different shape. I was super excited to try the Unicorn slush since I love cotton candy. It was disappointing to be honest, the cotton candy flavor was hard to taste at first. I mixed it up thinking maybe I needed to do that and it helped a little bit but it was still weaker than I expected it to be. If that's the main focal point, I want to easily taste the flavor.. not have to search for it. I wouldn't get it again unfortunately. Also the little boba bubbles in it I didn't care for and they didn't really make sense to me since they were supposed to be blue raspberry flavor? I guess blue raspberry cotton candy...? Idk it didn't enhance the drink for me other than maybe aesthetics. Rather of omitted them and had a stronger cotton candy flavor overall.
My boyfriend got a vanilla shake and it was good but if you're going to have a thick shake you should have the bigger straws.
Food: 3
Service: 4
Up top Man
Very very Nasty and disrespectful Manager Not reading or excepting gift cards but sales them and get upset with customers June 16th 420pm
Atmosphere: 2
Food: 2
Service: 1
Karen Yahnke
Ordered a cheeseburger. What is the meat they are using?!! NOT Sonic quality! Not even fried! I will not be returning to this Sonic here in Middlwtown NY. So Bad.
I can definitely see this place closing for good soon. None of the drive ups were open, food and service is declining fast. I did a online order for 12:25 and didn't even get food until 12:50. On top of it all food was incorrect lol nope never again, at least not this location
Atmosphere: 1
Food: 2
Service: 1
This Sonic unlike others did not have the rolling blade employee at the time. When going to ther drive through there are two lanes however the day I went there was a sign that said it was out of order on the menu. We had to back the car up and go into the other lane with another car already in back of us. Other than that the food was great and it was made fast.
Food: 5
Service: 2
Drove up to the second window only to find an out of order sign. Really? Why didn't they block the lane with a cone? Seriously, next to the Dunkin Donuts across the lot, this is the WORST drive up in the area. How do these losers stay in business?
Atmosphere: 1
Food: 3
Service: 1
A horrible experience, Everyone there is very rude and very short with you especially the Latina woman with the butterfly tattoos on her arm/wrist. She’s very short with me and very rude. I’ve had multiple different occasions where she hasn’t given me the right order and refused to fix it accusing it was my fault. My girlfriend had a situation where she Went to go pick up my food, and she first said that the order was never placed, and then made my girlfriend go back around, and then when she went back to the window had given her the wrong thing and then said that she had not messed up the order and that it was on us and that there was nothing she could And told her to basically leave the line. And my sister’s at another occasion where her drinks have been messed up constantly and constant rudeness I can say for certain that me and my family included and loved ones will not be going to that establishment or location anymore until there’s a change to the atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. We saw Sonic on our route so we put in a mobile order but there was no option to remove the bun (I'm gluten free) under customize. So when I arrived I asked if it would be possible to make my cheeseburger without the bun since I have gluten allergy and the drive thru employee said yes. When I received the bag, I looked inside and found my child's burger and jalapeno poppers and my order without a bun and a third wrapper with a half eaten cheeseburger inside. So I pulled into a parking spot and went inside to show them. The employee took it showed another employee and threw it away. No apology, no offer to remake our order, nothing. I told him that was probably the most disgusting thing I have ever experienced in a restaurant. He assured me it didn't touch the other food in our bag. That was it. Needless to say I will never return to Sonic.
Atmosphere: 1
Food: 1
Service: 1
This location hardly if ever gets my order right. Even when I show up to order in person they won’t have one or two of my items that I’ve paid for. Disappointing and very difficult for doordashers.
Atmosphere: 1
Food: 4
Service: 1
I felt alive!
Good drinks and good service.
Atmosphere: 5
Food: 5
Service: 5
Waited nearly an hour in the stall only to find out that it was closed with no sign or anything until I pressed the button. Long wait times and terrible customer service. Sonic went downhill…
Atmosphere: 1
Food: 2
Service: 1
I love this place, their burgers are great!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
ordered at the drive thru it was 45 mins before they close and they said there not taking orders but we saw the car in front of us who put the order in and payed at the window when we were behind them and watched the whole thing so how can you say the system is down when someone is paying at the drive thru? This company losing a lot of money by closing 45 mins there taking any sales transactions or cash beacuse of staff neglect and irresponsiblity and being lazy I wonder how long the system was down.
Atmosphere: 2
Food: 1
Service: 1
Good food for fast food
Atmosphere: 4
Food: 4
Service: 4
First time trying Sonic I got tater tots and the Unicorn slush. The tater tots were good, reminded me of McDonald's hash browns, basically the same but different shape. I was super excited to try the Unicorn slush since I love cotton candy. It was disappointing to be honest, the cotton candy flavor was hard to taste at first. I mixed it up thinking maybe I needed to do that and it helped a little bit but it was still weaker than I expected it to be. If that's the main focal point, I want to easily taste the flavor.. not have to search for it. I wouldn't get it again unfortunately. Also the little boba bubbles in it I didn't care for and they didn't really make sense to me since they were supposed to be blue raspberry flavor? I guess blue raspberry cotton candy...? Idk it didn't enhance the drink for me other than maybe aesthetics. Rather of omitted them and had a stronger cotton candy flavor overall.
My boyfriend got a vanilla shake and it was good but if you're going to have a thick shake you should have the bigger straws.
Food: 3
Service: 4
Very very Nasty and disrespectful Manager Not reading or excepting gift cards but sales them and get upset with customers June 16th 420pm
Atmosphere: 2
Food: 2
Service: 1
Ordered a cheeseburger. What is the meat they are using?!! NOT Sonic quality! Not even fried! I will not be returning to this Sonic here in Middlwtown NY. So Bad.
Atmosphere: 1
Food: 2
Service: 3
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