Starbucks
555 NY-211, Middletown
(845) 500-6746
Recent Reviews
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I had to throw away the sandwiches because it was like chewing on rubber, no flavor just salt. And the drinks? Straight up Awful. They were just steamed milk and sugar, no hint of the flavors I requested. To make matters worse, the manager blamed it on DoorDash instead of taking accountability and saying the workers will improve when I shared my compliants. I have been to Starbucks in other states and had always received great service, so to experience such incompetence like this is very disappointing. 😔
Atmosphere: 2
Food: 2
Service: 2
The drinks and food are normally
Good here and that’s why we go
To this one normally but one night I went there and I got some ice waters and when I went to the window the lady goes “never come through my drive thru again”
Now it was sort of in a joking way but joking or not that was extremely rude and off putting and not something to stay to customers. Especially when I spend a lot of money on Starbucks all the time in fact I spend at least 20 bucks each time I go. I wish I could say this is the only time I’ve had a bad experience with service and staff but it’s not just today I went there and asked if they had a food item and the person at the window was extremely rude and off
Putting she just went “no.” In a rude tone when I asked if they had it like oh okay. It depends on who you get but I believe half the staff should get trained on customer service because they don’t know anything about it.
Food: 4
Service: 1
Asked for a mocha, was given a regular coffee with peppermint sryup.
Atmosphere: 4
Food: 1
Service: 1
Avoid this location, go the the one in Orange Plaza, order is never ready, takes forever and wait is for nothing b/c taste like I could have made it at home.
Whoever makes the coffee needs to get TRAINED AGAIN. Caramel Bru latte is not REGULAR COFFEE. We are paying to received what we order. I got coffee with milk.
Atmosphere: 1
Food: 1
Service: 1
Pumpkin chai latte tasted more like coffee than pumpkin. But it wasn’t bad
Atmosphere: 3
Food: 3
Service: 3
Drive thru
Food: 5
Service: 5
The service here is always great any time of the day, and so is my coffee. I absolutely love that Shane can recognize my voice and order from the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
I did not shop at Starbucks. It's not my favorite place.
Atmosphere: 2
Food: 2
Service: 2
Long wait, rude server
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The wait was 15 minutes for three drinks. One of which was messed up we also asked for a plain bagel and two bacon Gouda’s plain bagel didn’t have any cream cheese and the bacon Gouda had no bacon!! I would not recommend
Atmosphere: 3
Food: 1
Service: 2
This is perhaps the largest Starbucks location I have ever been to, and the service was fast, accurate, friendly, and delicious. Also, there was indoor and outdoor seating galore!Fully accessible.
Atmosphere: 5
Food: 5
Service: 5
I will definatley give a good review for this Starbucks. I know most locations are busy, but all the workers here are great! Definatley super kind and I love going to a place where they have great customer service!!!!
Atmosphere: 5
Food: 5
Service: 5
I will definatley give a good review for this Starbucks. I know most locations are busy, but all the workers here are great! Definatley super kind and I love going to a place where they have great customer service!!!!
Atmosphere: 5
Food: 5
Service: 5
Prices are getting a little out of control
Atmosphere: 4
Food: 4
Service: 4
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