Wingstop
400 NY-211 Ste 21, Middletown
(845) 789-2319
Recent Reviews
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First time customer from Canada and was helped by Shawn and Lina, very friendly and the wings were delish. šš» šš»
Atmosphere: 3
Food: 5
Service: 5
On December 7th I went to pick up my mobile order, and was told everything was there multiple times. As I got home and spread the food out 25 minutes away I found that they clearly forgot 20 wings for us. I called Wingstop about this issue and got the run around for 15 minutes until I asked for a manger but ending up speaking to Sean the shift leader who was clueless, helpless, and nasty. All he kept repeating was he would give us a store credit or come back 25 minutes and get the 20 wings. He couldnāt refund us food nor give us any compensation for this horrible experience. He said that he couldnāt speak to the manger, then he said he called him and then said he couldnāt do anything. Then said later in the conversation there is no manger and that there is an assist manger name JoÅe who works mornings. I am disappointed in my experience and expect to be treated better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Wings, Seasoned Fries
horrible i ordered online it was done a whole hour and half later this isnāt acceptable š¤¦š½āāļø thereās always! a wait time, your customer service time needs to improve. donāt call it fast food if u canāt get it while a couple minsš¤¦š½āāļø
Atmosphere: 1
Service: 1
This place takes absolutely forever to come out with there for if your having dine in me and my boyfriend waited 30 minutes to just get our food when the people working are just taking there time and THE PEOPLE WEAR NO GLOVES WHEN MAKING YOUR FOOD SOMEONE GET THE HEALTH DEPARTMENT IN HERE!
Atmosphere: 1
Food: 2
Service: 1
The odor inside is disturbing plus on a $50 dollar order donāt take a hundred , also ordered on phone said 25 mins waited over 40 mins ( traffic) still nothing , walked out but wouldāve anyway after walking in to that odor
The big lightskin girl that does cashier is rude but other than that great establishment and good food.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sweet Potato, Chicken Wings
I had the garlic Parmesan wings. mediocre at best. I had to wait 25 minutes for them to cook them and 3 other people who came in the store to order, got served ahead of me. I had always wanted to try this place, and honestly I was disappointed.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Wings
No one was wearing gloves in or outside of th kitchen, bowls left sitting dirty, gave my food poisoning. I wouldnāt eat here
Atmosphere: 1
Food: 1
Service: 1
The service is awful. The cashier doesnāt inform you that the combo would be much cheaper than ordering separately. Secondly, they donāt call names or let you know when the food is ready. I chose to dine-in but after waiting for 20 minutes, I have to ask the worker myself to find out the food was ready a long time ago. And they didnāt call my name, didnāt let me know, didnāt bring the food to me.
Atmosphere: 3
Food: 5
Service: 1
Horrible. they have mad it a norm to keep you waiting regardless of your wait time. Always gotta waith extra 30 min on wings and fries from original 20 min wait time. Last time i will ve visiting this place
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wings
Restaurantji Recommends
My son and his friend were going to Wingstop today. They asked if I wanted anything. I looked at the website and saw 15 Traditional wings and asked them to get me 10 Atomic and 5 Louisiana dry rub. They just brought my food back now for my Dinner.....got 7 Atomic and 4 Louisiana rub wings. I understand people now have a hard time counting without their phoned but how does a Business send out 11 wings instead of 15...was my first time trying and Definitely my last.
Service: 1
Great Lemon pepper wings
Atmosphere: 4
Food: 5
Recommended dishes: Extra Crispy Original Hot and Lemon Pepper Wings and Fries, Chicken Wings
Worst service ever. The employees were extremely slow in making the food. It shouldn't take an hour (or more) to make wings. Not to mention the fact that many of the workers there are rude. :( I wouldn't recommend this location to my friends.
Atmosphere: 1
Food: 1
Service: 1
Decent wings, I still don't understand why wings are over a dollar a piece at a place like this though
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Mild, Garlic Parmesan Wings, Hickory Smoked BBQ, Buffalo Wing, Chicken Wings
This place sucks literally sucks
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