This place never opens on time. One time, I drove there to place an order because no one was answering the phone. When I arrived, there was another car waiting, but they left after realizing the doors were locked even though the “Open” sign was on and flashing. Naturally, I assumed they were open too, but nope. I sat in my car searching for other Poké spots that actually open on time, and only at 12:30 a full 30 minutes late did someone finally show up to open the doors. That was the first time. Now today, it’s happening again. I’ve been calling with no answer, so I drove over, and just like before, the “Open” sign was flashing, but the doors were locked and no one was inside. I’ve already seen two other customers pull up and leave, thinking they were open. Their website clearly says they open at 12, but apparently, they open whenever they feel like it. This is ridiculous. As a business, you should at least open on time. Your food is good, but your service is terrible. Do better. I won’t be ordering from here again you don’t deserve my business if you can’t even manage your hours. It’s clear you’re okay with losing multiple customers due to constantly opening late and not making any effort to fix it. And to top it off, I’ve asked before if they could save my usual order, and was told they “have no way to do that.” What restaurant can’t save a regular customer’s order? Such a shame. If I could attach a video of me trying to open the locked door right now, I would. It’s 1 o’clock, and they’re still not open a whole hour after they’re supposed to be. Don’t waste your time coming here they clearly don’t value their customers or their own business.
Atmosphere: 1
Food: 5
Service: 1
Grant Wu
I've eaten here numerous times. Great food. The fish is always fresh. Great dumplings as well.
Atmosphere: 5
Food: 5
Service: 5
Morgan Fedele
Always the best!!!
Atmosphere: 5
Food: 5
Service: 5
C D
Amazing food. Clean. Losts of options!
To Fu
4.5⭐️ Best poke prices in the vicinity. I got a lot of toppings and they gave a nice amount of everything.
Note that what is listed as crab on the menu is really imitation crab/kani.
The raw scallops are incredibly soft and the eel is very chewy and saucy. My favorite was the ahi tuna, which was a good medium between firm and delicate. And the crisp zucchini base.
I will definitely be back to try more combinations.
Atmosphere: 4
Food: 4
Service: 5
Rayaan rashid
If you have extra and free time then come here otherwise they are too much slow for one order to make they will take an ages
Atmosphere: 1
Food: 4
Service: 1
Sofiaa Blehh
Great poke. Very generous with how much they put!
Mugwort Xu
such a delicious, fresh, healthy, filling meal in a cozy space!!
Ethan Lee
I love Chen’s poke so much. The food is so tasty and very satisfying portions for a very reasonable price. The staff are also extremely friendly.
olivia c
The staff are very nice and it’s an amazing quick self serve place. The chicken is amazing and so are the steamed dumplings!
Best poke in Nassau county. Solid portion, Great taste, reasonable prices. Give them a chance
Christopher James
The small brown rice chicken poke bowl was tasty. I got mine with the sweet chili sauce, which made it even more enjoyable! The kind lady who prepared my bowl even allowed me to try different sauces to see which one would go best with my bowl selection. The portion size was size was just right, too, leaving me feeling satisfied. The place is clean, and there is sufficient seating. I would definitely come back!
Sabrina Jailall
Beware of this place. I got food poisoning from here. Had the raw salmon and tuna.
Shao Rong
Both ppl had food poisoning from this place
Elizabeth Mackey
Chen’s poke is fresh, delicious, affordable, and efficient! The most reasonably priced spot around with fresh ingredients, filling serving sizes, and timely, kind service.
This place never opens on time. One time, I drove there to place an order because no one was answering the phone. When I arrived, there was another car waiting, but they left after realizing the doors were locked even though the “Open” sign was on and flashing. Naturally, I assumed they were open too, but nope. I sat in my car searching for other Poké spots that actually open on time, and only at 12:30 a full 30 minutes late did someone finally show up to open the doors. That was the first time. Now today, it’s happening again. I’ve been calling with no answer, so I drove over, and just like before, the “Open” sign was flashing, but the doors were locked and no one was inside. I’ve already seen two other customers pull up and leave, thinking they were open. Their website clearly says they open at 12, but apparently, they open whenever they feel like it. This is ridiculous. As a business, you should at least open on time. Your food is good, but your service is terrible. Do better. I won’t be ordering from here again you don’t deserve my business if you can’t even manage your hours. It’s clear you’re okay with losing multiple customers due to constantly opening late and not making any effort to fix it. And to top it off, I’ve asked before if they could save my usual order, and was told they “have no way to do that.” What restaurant can’t save a regular customer’s order? Such a shame. If I could attach a video of me trying to open the locked door right now, I would. It’s 1 o’clock, and they’re still not open a whole hour after they’re supposed to be. Don’t waste your time coming here they clearly don’t value their customers or their own business.
Atmosphere: 1
Food: 5
Service: 1
I've eaten here numerous times. Great food. The fish is always fresh. Great dumplings as well.
Atmosphere: 5
Food: 5
Service: 5
Always the best!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing food. Clean. Losts of options!
4.5⭐️ Best poke prices in the vicinity. I got a lot of toppings and they gave a nice amount of everything.
Note that what is listed as crab on the menu is really imitation crab/kani.
The raw scallops are incredibly soft and the eel is very chewy and saucy. My favorite was the ahi tuna, which was a good medium between firm and delicate. And the crisp zucchini base.
I will definitely be back to try more combinations.
Atmosphere: 4
Food: 4
Service: 5
If you have extra and free time then come here otherwise they are too much slow for one order to make they will take an ages
Atmosphere: 1
Food: 4
Service: 1
Great poke. Very generous with how much they put!
such a delicious, fresh, healthy, filling meal in a cozy space!!
I love Chen’s poke so much. The food is so tasty and very satisfying portions for a very reasonable price. The staff are also extremely friendly.
The staff are very nice and it’s an amazing quick self serve place. The chicken is amazing and so are the steamed dumplings!
Restaurantji Recommends
Best poke in Nassau county. Solid portion, Great taste, reasonable prices. Give them a chance
The small brown rice chicken poke bowl was tasty. I got mine with the sweet chili sauce, which made it even more enjoyable! The kind lady who prepared my bowl even allowed me to try different sauces to see which one would go best with my bowl selection. The portion size was size was just right, too, leaving me feeling satisfied. The place is clean, and there is sufficient seating. I would definitely come back!
Beware of this place. I got food poisoning from here. Had the raw salmon and tuna.
Both ppl had food poisoning from this place
Chen’s poke is fresh, delicious, affordable, and efficient! The most reasonably priced spot around with fresh ingredients, filling serving sizes, and timely, kind service.
Loading...