Dunkin'

120 Old Country Rd, Mineola
(516) 873-2500

Recent Reviews

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Mr Rabbi

Had to wait 10 minutes and the cashier was so rude i don’t know what kind of language they’re speaking but maximum of the customers were filled very uncomfortable, need to change the stuff or crew members

Atmosphere: 1

Food: 1

Service: 1

jondeep

I am writing to express my dissatisfaction with a recent experience at Dunkin'. During a visit this morning to redeem a promotional offer for a complimentary donut and coffee, I inquired with a staff member about the inclusion of a donut with the coffee. Unfortunately, another employee responded unprofessionally, making the interaction unpleasant. I hope management will address this issue to ensure all customers are treated with respect and courtesy.

Atmosphere: 1

Food: 2

Service: 1

Muhammad Awais

Please avoid this Place, I ordered a Medium Hot Caramel latte and it didn't taste like coffee at all, they are being cheap and putting more Milk,

Thank you!

Atmosphere: 1

Food: 1

Service: 1

Ashe

The slowest Dunkin I've ever been to. I could online order 20 minutes before and they STILL wouldn't have it ready by the time I walk in. It doesn't matter how early I order it they never have it ready by the time I walk in.

Atmosphere: 1

Food: 1

Service: 1

W E

Good strong coffee. The midnight roast by far is the best. It’s way better than the regular roast. Also the donuts at this location are fresh.

Atmosphere: 5

Food: 5

Service: 5

Sadie Thomas

Dirty inside and staff is rude. They charged me for a cup of ice even though when they ran it up, it said zero dollars and then they changed the order to a cup of water so they could charge me. I don’t care that I have to pay. I just don’t like the fact that it said zero dollars at first, and then they literally typed in something else and made it change.

Atmosphere: 1

Service: 1

Preston Romano

I love Dunkin’ Donuts. I like to get some coffee every morning. I really love this. As soon as I walked into the building and saw that coffee machine brewing, I knew what time it was. It was coffee time I got cleared up in my Coffee Tuesday finest and got ready for a drink of a lifetime. As I settled in the line I looked around and took a glance over to the donuts and I have made my first mistake. I gave into my cravings thus being a gym day I just knew I had to eat those beautiful donuts. Billy knows me and I know him and Rajesh pointed at me and he nodded and I knew it was gonna be the sip of a lifetime. As I left through the doors I looked back to see the employees wave me down, I forgot my Amex and I decided to walk back in there and grab it with the pride of a champion and took a sip while waving a Harty good bye to my friends at the Dunkin. Thank you so much for this life changing experience

Atmosphere: 5

Food: 5

Service: 5

Rose Dalphi

I rarely ever write reviews, but I truly hope the owner sees this and takes action. My partner, our pet, and I stopped here on the way back from a work trip. My partner wanted a coffee, and both of us urgently needed to use the restroom. The man at the counter immediately gave us a hard time, insisting we couldn’t use the bathroom and even lying by saying it was “broken.” Another, much kinder employee stepped in and, after some back-and-forth, the rude employee finally gave us the key.

But instead of leaving it at that, the rude employee then berated the nice worker for not snatching the key back from us while we were in the restroom, as if we were going to steal it. On top of that, when I politely asked for a pup cup for my cat—and even explained what it was—the kind employee tried to help, but the rude one cut him off and snapped, “Not doing that.”

This behavior was shockingly unprofessional, disrespectful, and downright nasty. I have never been treated this poorly at any establishment. To top it off, the coffee wasn’t even good. I will never return to this Dunkin’.

Atmosphere: 1

Food: 2

Service: 1

E H

Sourdough sandwiches are outstanding. Fantastic, hardworking staff are appreciated!

Atmosphere: 5

Food: 5

Service: 5

Animesh Panigrahi

Nice to have coffee before going to work.Starting the day with a cup of coffee is often a productive ritual for many professionals. The caffeine provides a welcome boost, helping to sharpen focus and enhance cognitive function. This can lead to increased efficiency in tackling the day's tasks. Ultimately, a well-timed coffee break can contribute to a more positive and successful work experience.

Atmosphere: 5

Food: 5

Service: 5

T Cheeks

Typical

Atmosphere: 4

Food: 3

Service: 4

Z N

The architecture is stunning for a Dunkin

Atmosphere: 5

London Dozier

In the morning the staff is on point making food and drinks, (it gets alittle busy in the morning) but when staff changes shift all ,the service is not as good

sammi v

Always welcoming, and the service is great!

Atmosphere: 5

Food: 5

Service: 5

Dante Claure

Worst coffee

Atmosphere: 1

Food: 1

Service: 1

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