my friends and I have been going there for years. Every year less things work and the place is dirtier. Last year we woke up, went to breakfast and found the lounges thrown in the pool. when we went to the desk, they told us to call the police. Over the last 5 years, everything is dirtier and less things work. My friends and I will never go there again. We have already made arrangements for this year somewhere else. We have told our friends not to go there anymore.
Liz H.
This is a motel-style beachfront rental, closer to the ocean than any other in the area. It is not fancy, but the room had everything we needed including a stove top, pots, pans, dishes, cups, glasses, dish soap, shampoo, conditioners and two queen size beds. I was lucky enough to have a first floor so I didn't have to climb up a staircase, and I had direct access to the beach from my balcony. Just 5 steps down and I had my own umbrella and two chairs. In my unit 89, I was also next to the pool which was really convenient for the kids. It was so incredibly convenient to have direct access to the beach as we did, and a place for all our beach toys.
Mary R.
ANT RIDDEN BATHROOM, dirty, old, run down, SMELLY, flies everywhere, old bedding, ripped carpet, low grade kitchenette, just awful...for $400 per night. RIP OFF RIP OFF RIP OFF
Tina M.
Run down, dirty rooms. Rude staff. If you get what you pay for this place needs some Major improvements.
PJ M.
This place has gone downhill fast. We were yelled at by the woman at the desk for talking too loud in the office! Then I waited over an hour for a breakfast sandwich which was disgusting. And I was treated like garbage while waiting for breakfast. The people working in the restaurant are beyond rude, and are moving in slow motion and just completely ignore you. When I went to shower I opened the door and it fell off the tracks and the towel rack fell to the floor. Then we were eating in the pool area and the top floor cleaning lady completely covered us in dust and sand from the deck. She ignored us when we asked her to be careful where she was sweeping.
Richie L.
Stayed for Father's Day. My Wife and I had an Awesome Time!! The property is a little bit worn, but the Service and Great Attitudes of the Staff from the Front Desk , House Keeping, Wait Staff etc. is A+++++ couldn't ask for more respectful Staff. They took care of any Needs we had in just a few Minutes with a Great Attitude and Professionalism. We understand there's New Ownership which are really working hard to accommodate all your needs. Also don't pass on the free Daily Breakfast in their on site Restartant/Bar. Once again the staff make ordering seem less and very chill! Great Job!! This is where you come to CHILL Surf,Swim, BBQ, Surf Fish, or just chill on the Beach with some of the Biggest waves,with life Guards on duty (weekends I think only) very kid Friendly for sure!! Bring the Family and Just let them loose to if they love the Beach or a real Nice Heated Outdoor Pool!! We saw A lot of Big Families there having a Great Time. Try it once I'm sure you'll overlook the little things (their getting them in order) and you'll feel like your on your own Property. And Super Great Service!! Thanks Again R & D
Matthew C.
They say they have a bar and grill. There bar does not serve alcohol. I had to order a soda which was flat. The best part of my meal was the little cup of coke slaw.
Nick I.
We recently stayed there and there were things of concern...there was no beach and tractors going up and down what was left of the surf hauling sand to try and restore the surf. It was constant all day long. If we were informed that this was going to go on we would not have booked it for that time. The resort is in desperate repair. The free breakfast was cold...wood on the balcony flooring was loose...scary!! We were very disappointed this time around not good...we love Montauk but were no happy and this place is not cheap either.
Greg M.
Convenient location - good off-season rates. 2 ladies at the front. One is as sweet as can be. The other is the rudest person I have ever met. Gray & blonde hair. Miserable person. We booked our room with a gift card we received for our wedding over the phone and got a confirmation that we were all set. When we arrive, both ladies on the phone and who we checked in with honored the gift card. The one lady said we need a physical printout of the gift card so we were billed in full on our credit card. Makes no sense why a physical copy is needed especially after we were told we didn't need it. Can we make photo copies of the gift cards and use them numerous times if the gift card # is meaningless? Anyways room was disgusting when we got there... food in draws rotting, Valentine's Day gift in another draw, ripped paper on the floor, ohh and a washed out pen** that may have been spray painted on the bathroom door I am not sure if I can post that pic here. Honestly was a good stay and had an amazing weekend. Downside was the miserable lady for 6 minutes of encountering her, paying full price, and having s dirty room.
Gregory Newman
over priced and poor quality. trying to be something its not.
Been going to montauk every summer for decades. We bounce around hotels depending on availability. Booked this one this year to check it out. Stay away lol 1- if u want a towel for the pool u must walk to the hotel office & get one. Then when done u must walk back to office & put it in the laundry bin. I almost thought they were gonna tell me to wash it my self. Like im at a hotel.... why am a walking all over the place for a towel im supposed to be relaxing, no? 2- Guy at pool blows whistle every 2 min at the kids. No jumping, no playing, no fun, just crazy. Must of been 5 families when i was there one day, after 15 min everyone left pool cause it was a no fun zone. 3- no beach chairs, bring your own. 4- no booz in court yard unless u get it from their bar. So if u walked down beach to a bar to get a beer u cant go back till u finish it or toss it. Plenty of other places to stay, dont waste your trip here. Montauk is a great place, dont let this hotel stop u from going back
Carol S.
It's all about the view. Annual stay in condos right on beach. Some much-needed renovations have taken place over the winter but simple niceties were ignored like freshening the bedding and towels, kitchen carpeting, non-working door locks and stove top, etc. If staying at the motel, breakfast at restaurant or room service is included. At the condos - which are considerably more expensive and up in price about 80% from last year - they'll deliver coffee and a selection of entenmann's donuts and coffee cake. It would be far better to either provide the motel breakfast or simply bagels or croissants or even mix it up day to day. A week of uneaten danish is a lot of waste. Parking is fine and the place is quiet. Office staff was very friendly and the housekeepers are a joy. Literally service with a smile. We didn't use the pool or restaurant.
Joan T.
Filthy, disgusting hotel. my husband and I booked one night because we attended a wedding. When we got to bed and pulled the sheets down there was sand all over the bottom sheet. I complained and was told the manager would call me back. After several attempts to reach him by email and by phone he hasn't had the decency to return my calls. The sheets on the bed could not have been clean. Neither myself or my husband was even near sand!
Joseph C.
This place really has gone down hill, we came out this weekend with other family's like we do annually, this year the free breakfast had a a lot hidden costs and the I'm all for paying extra to get what you want but a free breakfast cost me $38 ? And the food really isn't good. The rooms are in need of a update, the house phone in ours and another friends room don't work, the work doesn't work in or near our room, it seems as every employee doesn't know what they are doing and all have attitudes, the pool bar is super overpriced even for Montauk, the games in the lobby steal your money and some lady walked in my room last night ....
Dan C.
another years of bad service - I don't mind that tv's or dishwashers break - I do mind when the clerk at the desk blows you off until you get mad
my friends and I have been going there for years. Every year less things work and the place is dirtier. Last year we woke up, went to breakfast and found the lounges thrown in the pool. when we went to the desk, they told us to call the police. Over the last 5 years, everything is dirtier and less things work. My friends and I will never go there again. We have already made arrangements for this year somewhere else. We have told our friends not to go there anymore.
This is a motel-style beachfront rental, closer to the ocean than any other in the area. It is not fancy, but the room had everything we needed including a stove top, pots, pans, dishes, cups, glasses, dish soap, shampoo, conditioners and two queen size beds. I was lucky enough to have a first floor so I didn't have to climb up a staircase, and I had direct access to the beach from my balcony. Just 5 steps down and I had my own umbrella and two chairs. In my unit 89, I was also next to the pool which was really convenient for the kids. It was so incredibly convenient to have direct access to the beach as we did, and a place for all our beach toys.
ANT RIDDEN BATHROOM, dirty, old, run down, SMELLY, flies everywhere, old bedding, ripped carpet, low grade kitchenette, just awful...for $400 per night. RIP OFF RIP OFF RIP OFF
Run down, dirty rooms. Rude staff. If you get what you pay for this place needs some Major improvements.
This place has gone downhill fast. We were yelled at by the woman at the desk for talking too loud in the office! Then I waited over an hour for a breakfast sandwich which was disgusting. And I was treated like garbage while waiting for breakfast. The people working in the restaurant are beyond rude, and are moving in slow motion and just completely ignore you. When I went to shower I opened the door and it fell off the tracks and the towel rack fell to the floor. Then we were eating in the pool area and the top floor cleaning lady completely covered us in dust and sand from the deck. She ignored us when we asked her to be careful where she was sweeping.
Stayed for Father's Day. My Wife and I had an Awesome Time!! The property is a little bit worn, but the Service and Great Attitudes of the Staff from the Front Desk , House Keeping, Wait Staff etc. is A+++++ couldn't ask for more respectful Staff. They took care of any Needs we had in just a few Minutes with a Great Attitude and Professionalism. We understand there's New Ownership which are really working hard to accommodate all your needs. Also don't pass on the free Daily Breakfast in their on site Restartant/Bar. Once again the staff make ordering seem less and very chill! Great Job!! This is where you come to CHILL Surf,Swim, BBQ, Surf Fish, or just chill on the Beach with some of the Biggest waves,with life Guards on duty (weekends I think only) very kid Friendly for sure!! Bring the Family and Just let them loose to if they love the Beach or a real Nice Heated Outdoor Pool!! We saw A lot of Big Families there having a Great Time. Try it once I'm sure you'll overlook the little things (their getting them in order) and you'll feel like your on your own Property. And Super Great Service!! Thanks Again R & D
They say they have a bar and grill. There bar does not serve alcohol. I had to order a soda which was flat. The best part of my meal was the little cup of coke slaw.
We recently stayed there and there were things of concern...there was no beach and tractors going up and down what was left of the surf hauling sand to try and restore the surf. It was constant all day long. If we were informed that this was going to go on we would not have booked it for that time. The resort is in desperate repair. The free breakfast was cold...wood on the balcony flooring was loose...scary!! We were very disappointed this time around not good...we love Montauk but were no happy and this place is not cheap either.
Convenient location - good off-season rates. 2 ladies at the front. One is as sweet as can be. The other is the rudest person I have ever met. Gray & blonde hair. Miserable person. We booked our room with a gift card we received for our wedding over the phone and got a confirmation that we were all set. When we arrive, both ladies on the phone and who we checked in with honored the gift card. The one lady said we need a physical printout of the gift card so we were billed in full on our credit card. Makes no sense why a physical copy is needed especially after we were told we didn't need it. Can we make photo copies of the gift cards and use them numerous times if the gift card # is meaningless? Anyways room was disgusting when we got there... food in draws rotting, Valentine's Day gift in another draw, ripped paper on the floor, ohh and a washed out pen** that may have been spray painted on the bathroom door I am not sure if I can post that pic here. Honestly was a good stay and had an amazing weekend. Downside was the miserable lady for 6 minutes of encountering her, paying full price, and having s dirty room.
over priced and poor quality. trying to be something its not.
Restaurantji Recommends
Been going to montauk every summer for decades. We bounce around hotels depending on availability. Booked this one this year to check it out. Stay away lol 1- if u want a towel for the pool u must walk to the hotel office & get one. Then when done u must walk back to office & put it in the laundry bin. I almost thought they were gonna tell me to wash it my self. Like im at a hotel.... why am a walking all over the place for a towel im supposed to be relaxing, no? 2- Guy at pool blows whistle every 2 min at the kids. No jumping, no playing, no fun, just crazy. Must of been 5 families when i was there one day, after 15 min everyone left pool cause it was a no fun zone. 3- no beach chairs, bring your own. 4- no booz in court yard unless u get it from their bar. So if u walked down beach to a bar to get a beer u cant go back till u finish it or toss it. Plenty of other places to stay, dont waste your trip here. Montauk is a great place, dont let this hotel stop u from going back
It's all about the view. Annual stay in condos right on beach. Some much-needed renovations have taken place over the winter but simple niceties were ignored like freshening the bedding and towels, kitchen carpeting, non-working door locks and stove top, etc. If staying at the motel, breakfast at restaurant or room service is included. At the condos - which are considerably more expensive and up in price about 80% from last year - they'll deliver coffee and a selection of entenmann's donuts and coffee cake. It would be far better to either provide the motel breakfast or simply bagels or croissants or even mix it up day to day. A week of uneaten danish is a lot of waste. Parking is fine and the place is quiet. Office staff was very friendly and the housekeepers are a joy. Literally service with a smile. We didn't use the pool or restaurant.
Filthy, disgusting hotel. my husband and I booked one night because we attended a wedding. When we got to bed and pulled the sheets down there was sand all over the bottom sheet. I complained and was told the manager would call me back. After several attempts to reach him by email and by phone he hasn't had the decency to return my calls. The sheets on the bed could not have been clean. Neither myself or my husband was even near sand!
This place really has gone down hill, we came out this weekend with other family's like we do annually, this year the free breakfast had a a lot hidden costs and the I'm all for paying extra to get what you want but a free breakfast cost me $38 ? And the food really isn't good. The rooms are in need of a update, the house phone in ours and another friends room don't work, the work doesn't work in or near our room, it seems as every employee doesn't know what they are doing and all have attitudes, the pool bar is super overpriced even for Montauk, the games in the lobby steal your money and some lady walked in my room last night ....
another years of bad service - I don't mind that tv's or dishwashers break - I do mind when the clerk at the desk blows you off until you get mad