Service and food quality are nothing like other branches in Hamptons. I understand it’s off season but I was very unhappy with one slice of cheese and 2 slices of ham. They upcharge for old stale hero bread which fell apart as I tried to eat. I was unhappy with sandwich and had to throw out.
Atmosphere: 2
Food: 1
Service: 2
Tee
Service could be better. Lady behind the counter was told before hand there will be two orders, she said I'll take both your orders and then when my man ordered she walked away and we had to call her back to take my order. Idk it is what it is. The mountauk beverage was pretty good. Bagel was nice I like the scallion chunks. I can tell people around here love this establishment. I'd be back. Was craving this during our trip.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Montauk
Michael
Alright yes, I had to review all three locations. Same layout you would expect from all franchises. The difference I noticed is that the ice coffee isnt self serve. You have to ask for the cups. But no medium. Only S -> XL. The 'CC' and 'Scal' everything bagels were good. Good portions of cream cheese. I like how they fill the hole. [Thats what she said.] I even like the quality of the paper they are wrapped in. Overall, i can see how Mr Goldberg focuses on a quality product. Ok so service was lacking. The counter person totally ignored taking baes order.
Atmosphere: 3
Food: 4
Service: 3
Nicole Dorego
It’s so sad walking into a Goldberg’s nowadays having grown up in this area. Question for ownership: If you care so little about how your business is run, then why don’t you just close your stores already and make room for people who actually want to have a positive impact? What used to be a friendly and family run establishment that cared about its customers and made bagels with love no longer exists. The Goldberg’s of today is cold and soulless and doesn’t give a *blank* about its bagels or its clientele. The people working at Goldberg’s in Sag Harbor and Montauk couldn’t care less if you have a pleasant experience in their store or if they’re serving quality food.
I walked into the location I’m writing this review for this morning ahead of catching the Block Island ferry and was the only person in the store. I said hello and smiled at the person behind the counter and she must have actively tried not to smile back at me or create a welcoming environment. Immediately I felt unwanted and like I had walked into a place where I was not welcome. All she said to me was “self-serve” after I said hello good morning and I’d like to have a coffee please. I ended up ordering an everything bagel toasted with scallion cream cheese and a rye bagel with sausage egg and cheese. Three people behind the counter and no one started making anything after it was ordered… I watched one person at a snail’s pace start making a pastrami sandwich for seemingly no one as there was no one else in the store but me and my partner at this point. Finally, we asked about our bagels since it seemed like they weren’t being made after some time went by of nobody doing anything behind the counter and one other person coming into the store asking about cream cheese, and the woman behind the counter took her time to cut the bagel and put it in the toaster. It sat there for a few minutes before we realized we’d miss the ferry if the next bagel was made on the grill at this rate so we ended up cancelling it and paid and left - no “thank you” or smile or anything from the staff.
All we want as locals - and as visitors! - is good bagels and friendly staff who we feel comfortable ordering with. I miss the days of Bagel Buoy in Sag Harbor and when Goldberg’s only had a few locations so that they could focus on actually making them good. It’s a shame what this place has turned into.
Atmosphere: 1
Food: 1
Service: 1
Kori Falco
Chicken salad is outstanding, service was mediocre. Complete caios to be honest .
Atmosphere: 3
Food: 5
Service: 2
Patrick C
This place is beyond confusing to order and everyone is ridiculously rude for no reason. They try to say things like “that’s NOT what you said or ordered”. Right, sure thing…The bagels are Ok but if you want to deal with awful customer service then so be it. Just go to the Montauk bake shoppe it’s so much better.
Atmosphere: 1
Food: 1
Service: 1
Gabriella Jacobo-Blonder
As montauk resident, I can say with confidence that this is the WORST bagel establishment. The service is horrible and people are incredibly rude. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
Patri Maniatis
First I want to say that, this place does make a decent sandwich. Normally I go to the one in the town of Montauk. This Saturday after fishing, we went into this one located near the docks. We were the ONLY 2 people in there. It took 30 minutes for 2 wraps and a hero! I also added a Snapple Iced tea, Tates cookies and 2 bags of chips. The bill was $78!!! There were 4 people working there. There was no reason to wait that long, and there is no way to justify that price for what we ordered. I would not recommend going here unless you want to leave angry and broke.
Atmosphere: 3
Food: 3
Service: 1
Brandon Collins
Stopped by this morning got the Spicy Hobo. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hobo, Spicy Hobo
Andrew S
Great bagels and great service.You're not going to find a better bagel in Montauk and they're open year round.
Used to be something. Now just over-hyped and over-priced.
Savannah Jordan
We have been going to Goldberg’s for the past 7 years, the last 2 years the quality of breakfast have gone down so much that we went from going 5 times a week to 2 times! The last four times we went was so bad that this it it…. We’re OUT!!!!! Spicy Hobo was our choice of breakfast. What you get now is a egg grilled to make you feel you chewing your flip-flop, hash brown that is undercooked and drenched with oil and a sliver of soggy bacon. Would it kill them to actually put bacon on that you can taste it and not open the roll to search for it ???? Come on, cook the eggs, bacon and hash browns like you’re going to eat this YOURSELF!!!!!! You charge enough for the food so PUT MORE BACON ON, NOT HALF A STRIP!!!!! If this happened once or twice because they were busy, I’d understand, but it’s going on for 2 years now and even if I’m the only customer I still get disappointing food. I’m DONE WITH THEM!!!!!
Atmosphere: 3
Food: 1
Service: 3
Savannah Vanderwalt
We have been going to Goldberg’s for the past 7 years, the last 2 years the quality of breakfast have gone down so much that we went from going 5 times a week to 2 times! The last four times we went was so bad that this it it…. We’re OUT!!!!! Spicy Hobo was our choice of breakfast. What you get now is a egg grilled to make you feel you chewing your flip-flop, hash brown that is undercooked and drenched with oil and a sliver of soggy bacon. Would it kill them to actually put bacon on that you can taste it and not open the roll to search for it ???? Come on, cook the eggs, bacon and hash browns like you’re going to eat this YOURSELF!!!!!! You charge enough for the food so PUT MORE BACON ON, NOT HALF A STRIP!!!!! If this happened once or twice because they were busy, I’d understand, but it’s going on for 2 years now and even if I’m the only customer I still get disappointing food. I’m DONE WITH THEM!!!!!
Atmosphere: 3
Food: 1
Service: 3
PDQ Fire & Water Damage
Ordered a Taylor ham and cheese sandwich and they didn’t cook it! I threw it out after 1 bite!
Service and food quality are nothing like other branches in Hamptons.
I understand it’s off season but I was very unhappy with one slice of cheese and 2 slices of ham. They upcharge for old stale hero bread which fell apart as I tried to eat.
I was unhappy with sandwich and had to throw out.
Atmosphere: 2
Food: 1
Service: 2
Service could be better. Lady behind the counter was told before hand there will be two orders, she said I'll take both your orders and then when my man ordered she walked away and we had to call her back to take my order. Idk it is what it is.
The mountauk beverage was pretty good. Bagel was nice I like the scallion chunks. I can tell people around here love this establishment. I'd be back. Was craving this during our trip.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Montauk
Alright yes, I had to review all three locations. Same layout you would expect from all franchises. The difference I noticed is that the ice coffee isnt self serve. You have to ask for the cups. But no medium. Only S -> XL. The 'CC' and 'Scal' everything bagels were good. Good portions of cream cheese. I like how they fill the hole. [Thats what she said.] I even like the quality of the paper they are wrapped in. Overall, i can see how Mr Goldberg focuses on a quality product. Ok so service was lacking. The counter person totally ignored taking baes order.
Atmosphere: 3
Food: 4
Service: 3
It’s so sad walking into a Goldberg’s nowadays having grown up in this area. Question for ownership: If you care so little about how your business is run, then why don’t you just close your stores already and make room for people who actually want to have a positive impact? What used to be a friendly and family run establishment that cared about its customers and made bagels with love no longer exists. The Goldberg’s of today is cold and soulless and doesn’t give a *blank* about its bagels or its clientele. The people working at Goldberg’s in Sag Harbor and Montauk couldn’t care less if you have a pleasant experience in their store or if they’re serving quality food.
I walked into the location I’m writing this review for this morning ahead of catching the Block Island ferry and was the only person in the store. I said hello and smiled at the person behind the counter and she must have actively tried not to smile back at me or create a welcoming environment. Immediately I felt unwanted and like I had walked into a place where I was not welcome. All she said to me was “self-serve” after I said hello good morning and I’d like to have a coffee please. I ended up ordering an everything bagel toasted with scallion cream cheese and a rye bagel with sausage egg and cheese. Three people behind the counter and no one started making anything after it was ordered… I watched one person at a snail’s pace start making a pastrami sandwich for seemingly no one as there was no one else in the store but me and my partner at this point. Finally, we asked about our bagels since it seemed like they weren’t being made after some time went by of nobody doing anything behind the counter and one other person coming into the store asking about cream cheese, and the woman behind the counter took her time to cut the bagel and put it in the toaster. It sat there for a few minutes before we realized we’d miss the ferry if the next bagel was made on the grill at this rate so we ended up cancelling it and paid and left - no “thank you” or smile or anything from the staff.
All we want as locals - and as visitors! - is good bagels and friendly staff who we feel comfortable ordering with. I miss the days of Bagel Buoy in Sag Harbor and when Goldberg’s only had a few locations so that they could focus on actually making them good. It’s a shame what this place has turned into.
Atmosphere: 1
Food: 1
Service: 1
Chicken salad is outstanding, service was mediocre. Complete caios to be honest .
Atmosphere: 3
Food: 5
Service: 2
This place is beyond confusing to order and everyone is ridiculously rude for no reason. They try to say things like “that’s NOT what you said or ordered”. Right, sure thing…The bagels are Ok but if you want to deal with awful customer service then so be it. Just go to the Montauk bake shoppe it’s so much better.
Atmosphere: 1
Food: 1
Service: 1
As montauk resident, I can say with confidence that this is the WORST bagel establishment. The service is horrible and people are incredibly rude. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
First I want to say that, this place does make a decent sandwich. Normally I go to the one in the town of Montauk. This Saturday after fishing, we went into this one located near the docks. We were the ONLY 2 people in there. It took 30 minutes for 2 wraps and a hero! I also added a Snapple Iced tea, Tates cookies and 2 bags of chips. The bill was $78!!! There were 4 people working there. There was no reason to wait that long, and there is no way to justify that price for what we ordered. I would not recommend going here unless you want to leave angry and broke.
Atmosphere: 3
Food: 3
Service: 1
Stopped by this morning got the Spicy Hobo. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hobo, Spicy Hobo
Great bagels and great service.You're not going to find a better bagel in Montauk and they're open year round.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The change of personnel made a difference.
Atmosphere: 5
Food: 5
Service: 5
Used to be something. Now just over-hyped and over-priced.
We have been going to Goldberg’s for the past 7 years, the last 2 years the quality of breakfast have gone down so much that we went from going 5 times a week to 2 times! The last four times we went was so bad that this it it…. We’re OUT!!!!! Spicy Hobo was our choice of breakfast. What you get now is a egg grilled to make you feel you chewing your flip-flop, hash brown that is undercooked and drenched with oil and a sliver of soggy bacon. Would it kill them to actually put bacon on that you can taste it and not open the roll to search for it ???? Come on, cook the eggs, bacon and hash browns like you’re going to eat this YOURSELF!!!!!! You charge enough for the food so PUT MORE BACON ON, NOT HALF A STRIP!!!!! If this happened once or twice because they were busy, I’d understand, but it’s going on for 2 years now and even if I’m the only customer I still get disappointing food. I’m DONE WITH THEM!!!!!
Atmosphere: 3
Food: 1
Service: 3
We have been going to Goldberg’s for the past 7 years, the last 2 years the quality of breakfast have gone down so much that we went from going 5 times a week to 2 times! The last four times we went was so bad that this it it…. We’re OUT!!!!! Spicy Hobo was our choice of breakfast. What you get now is a egg grilled to make you feel you chewing your flip-flop, hash brown that is undercooked and drenched with oil and a sliver of soggy bacon. Would it kill them to actually put bacon on that you can taste it and not open the roll to search for it ???? Come on, cook the eggs, bacon and hash browns like you’re going to eat this YOURSELF!!!!!! You charge enough for the food so PUT MORE BACON ON, NOT HALF A STRIP!!!!! If this happened once or twice because they were busy, I’d understand, but it’s going on for 2 years now and even if I’m the only customer I still get disappointing food. I’m DONE WITH THEM!!!!!
Atmosphere: 3
Food: 1
Service: 3
Ordered a Taylor ham and cheese sandwich and they didn’t cook it! I threw it out after 1 bite!
Atmosphere: 3
Food: 1
Service: 3
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