I ordered a medium iced coffee with no ice because by the time I would reach my destination the ice would have watered down the coffee. I was told I would not get a full cup of coffee and I would be charged $1.05 more so for 1 medium ice coffee bo ice I was charged $4.90. I declined and went to Stewart got a large coffee and a muffin for that same price. The staff is always so rude at this location. They are young and not trained well to retain repeat business.
Atmosphere: 1
Food: 1
Service: 1
Crystal Guzman
I just moved to Monticello with my partner and we used to come here a lot. Every time we come we always have to ask to change something. The last 2 times the short girl with glasses literally rolled her eyes when I asked for more juice. If I originally asked for extra, shouldn't I get it? Rolling her eyes, huffing and puffing is beyond ridiculous in customer service!! 🙄 If you got the order right the first time I wouldn't have to ask to fix it! I literally drive all the way to Middletown to another dunkin so I can get what I pay for!
Gina Roberts
Went through the Drive Thru and ordered 2 Grilled Cheese on toasted sourdough sandwiches for my daughter and I. It was absolutely delicious! I actually ate the whole thing, I couldn't believe it as I usually eat like a bird. Also ordered 2 ice caramel coffees. Excellent Service with a Smile.
Atmosphere: 5
Food: 5
Service: 5
Ashley
This is the most inefficient situation I have ever come across. Holy shit. I waited like 20 minutes inside for a coffee. Get it together.
Service: 1
Sarah K-K
Would not use my refillable cup.
Atmosphere: 2
Food: 1
Service: 1
Alexis York
Great service!
Atmosphere: 5
Food: 5
Service: 5
Eileen Lusk
Staff is very friendly and the coffee is always delicious
Food: 5
Service: 5
Adam
Practically no donuts at all past 4:00. Also, when it's that late the donuts taste stale and are hard.
Lindsey Minkus
I usually stop at this location atleast 3 times a week, and order the same thing every time. The food I received today was disappointing. The bacon was burned and my coffee was not full (like it usually is). Service was quick (they must've prioritized speed over quality) which came with no staff friendliness (not one said good morning..)
Worst location ever. Just walked out without service for the upteenth time. My fault for trying. Complete cluster. Totally mismanaged.
Atmosphere: 1
Food: 1
Service: 1
Tzali Fortgang
Got a coffee and a donut on the go. As soon as I hit the o'highway, i bit in what felt like a stale rock that looked like a donut, probably on the shelf for 3 days , it's only 1pm
Closed when Google said it was open! ðŸ˜
I ordered a medium iced coffee with no ice because by the time I would reach my destination the ice would have watered down the coffee. I was told I would not get a full cup of coffee and I would be charged $1.05 more so for 1 medium ice coffee bo ice I was charged $4.90. I declined and went to Stewart got a large coffee and a muffin for that same price. The staff is always so rude at this location. They are young and not trained well to retain repeat business.
Atmosphere: 1
Food: 1
Service: 1
I just moved to Monticello with my partner and we used to come here a lot. Every time we come we always have to ask to change something. The last 2 times the short girl with glasses literally rolled her eyes when I asked for more juice. If I originally asked for extra, shouldn't I get it? Rolling her eyes, huffing and puffing is beyond ridiculous in customer service!! 🙄 If you got the order right the first time I wouldn't have to ask to fix it! I literally drive all the way to Middletown to another dunkin so I can get what I pay for!
Went through the Drive Thru and ordered 2 Grilled Cheese on toasted sourdough sandwiches for my daughter and I. It was absolutely delicious! I actually ate the whole thing, I couldn't believe it as I usually eat like a bird. Also ordered 2 ice caramel coffees. Excellent Service with a Smile.
Atmosphere: 5
Food: 5
Service: 5
This is the most inefficient situation I have ever come across. Holy shit. I waited like 20 minutes inside for a coffee. Get it together.
Service: 1
Would not use my refillable cup.
Atmosphere: 2
Food: 1
Service: 1
Great service!
Atmosphere: 5
Food: 5
Service: 5
Staff is very friendly and the coffee is always delicious
Food: 5
Service: 5
Practically no donuts at all past 4:00. Also, when it's that late the donuts taste stale and are hard.
I usually stop at this location atleast 3 times a week, and order the same thing every time. The food I received today was disappointing. The bacon was burned and my coffee was not full (like it usually is). Service was quick (they must've prioritized speed over quality) which came with no staff friendliness (not one said good morning..)
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Worst location ever. Just walked out without service for the upteenth time. My fault for trying. Complete cluster. Totally mismanaged.
Atmosphere: 1
Food: 1
Service: 1
Got a coffee and a donut on the go. As soon as I hit the o'highway, i bit in what felt like a stale rock that looked like a donut, probably on the shelf for 3 days , it's only 1pm
Atmosphere: 4
Food: 1
Service: 4
Great tasting breakfast sandwich
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese
They got my order wrong.....again.
America runs on Dunkin literally 🙄
Atmosphere: 5
Food: 5
Service: 5
Loading...