McDonald's

4360 NY-42, Monticello
(845) 794-5768

Recent Reviews

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Shirley Yao

The service is fast. The staff is friendly. The restaurant is clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Chicken Mcnuggets, World Famous Fries, Quarter Pounder with Cheese

Akasha Anderson

Absolutely horrible!
I ordered a medium fry and two blueberry cream pies. They ask me to pull up to drive thru 2- someone else pulls up in drive thru 3 and gets their food before mine- I had been waiting at least 15 mins at this point .

Sajid Meer

Very rude staff I just arrived it 3:00am door was open they didn’t take my order after they tell me to go drive way I went there but staff looking me and hiding there self I wait almost 45min but no one take orders and west my time

Atmosphere: 1

Service: 1

Emilio Ortiz

I hate to complain but I’m forced to. I’ve had extremely soggy food once and another days I have received cold food . In one instance I received partially frozen pancakes. I spoke to who I think is a manager and he offered replacements that I haven’t excepted simply because my complaint is so that they can be aware and address the problem.

Atmosphere: 4

Food: 4

Service: 1

Kenisha Adamson

Service is horrible. Workers just look at you and ignore you instead displaying costumer service

Atmosphere: 2

Food: 3

Service: 2

Jack Mckernan

#FreeLuigi We’re not loving it

Chairman Emeritus Augustine

Tonight's drive through went above and beyond to take care of my order and I so I am going above and beyond and leaving 5 stars. I have been coming to this location all my life and I'm never disappointed. Its open late. Quality food, nice people. I had a bad experience at another McDonalds, and this one got the corporation back on track with me. I had a fresh quarter pounder no ketchup sub Mac sauce and Iced coffee exactly as I wanted it, no complaints; no attitude problem for the special order, happy to make it the way I wanted. It was good, hit the spot. Thank you very much! Will return when I am in town next time.

Chairman Emeritus Augustine

Atmosphere: 5

Food: 5

Service: 5

alah

I’ve been going to the same mcdonald’s for years but recently I been tasting moldy sprite well I changed my soda this time thinking it was just the sprite no the soda machine needs clean bad I can taste it

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Hamburger

Chris Tussie

Men’s bathroom either had the yellow all over the stall floor or it was water, ordered on the machine came out to 35 payed with cash at the counter, uncharged to 38 and change, didn’t even fill up my drinks(I had to do it myself) which I have no problem with but you think for $40 they would do it for you, all 3 medium fries had zero salt whatsoever ever!

Atmosphere: 1

Food: 1

Service: 1

Fancy Feast

Soda and ice tea tasted weird. Probably the ice was dirty or contaminated

Atmosphere: 3

Food: 2

Service: 4

Francesco Montalto

Great services

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Rebecca Kaplan-Fisher

Drive thru is a joke. Took our order and asked us to pull up to 1st window. When we got there our whole order was wrong. It Was such a hassle trying to get it fixed and so frustrating we told them to cancel our order and we left. The manager and the guy who was at the window we're both very respectful and patient. I on the other hand lost interest in trying to continuously explain(language barrier) what the correct order was supposed to be and decided to just cancel the order instead. I can not remember a time when going to this location wasn't an issue. Wrong order or staffing attitude. Just another place we will avoid in Sullivan County.

Atmosphere: 1

Food: 1

Service: 1

Mo! Mo! Cubero 777

👍💯

Atmosphere: 5

Food: 5

Service: 5

Carlos Hernandez

Very clean

Atmosphere: 5

Food: 5

Service: 5

Meryem Fletcher

The food was fresh and the milkshake was good except for its size.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac, World Famous Fries, Hamburger

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