Wendy's

17-25 Pleasant St, Monticello
(845) 791-9373

Recent Reviews

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Drive thru took 5 mins👍 Guy at the window was nice.

Atmosphere: 4

Food: 5

Service: 5

Roxy Henriquez

The service is horrible, and the staff seems to actually give you things by mistake and hygiene is on the floor 🤮, they touch your food without gloves and then touch other things (money)

Atmosphere: 1

Food: 1

Service: 1

Adam Acker

The cheeseburger was scrumptious. However, I ordered a regular coffee and it was lukewarm at best and overly sweet.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Hamburger

Gina Marie Acker

Dave's double burger was very good. I would have rated as a five except that we were desperate for coffee, which is why we stopped in the first place, and the coffee was literally lukewarm. I feel that a place like this should be testing the temperature. I saw that they kept their coffee in thermos type carafes. Those are famous for cooling off. Also, we asked for one sugar in one of the coffees and I watched her put in three spoons of sugar. My husband threw his away. Awful.

Atmosphere: 5

Food: 4

Service: 5

Vince Vega

The parking lot was full of dead leaves, there was a crow eating garbage. It is really hot in here right now. A dry heat that may give you a bloody nose. There is no playground, where is the playground? Also, it has been a half hour where is my food? People are talking to themselves and babies crying. People are sleeping In the corner. Is this a Wendy's or is this port authority?

Atmosphere: 2

Food: 2

Service: 1

Rea

First time the fries were not overly salted, food was hot, service was surprisingly quick. A bit crowded, maybe because after McDonald's recent food scare, we noticed their parking lot was empty. Whatever the reason, everyone was in seemingly good spirits. Nice when everyone greets each other with a smile, nod, how ya doing.
The only negative thing is they stopped the Senior discount.
It was a Good day!

Atmosphere: 5

Food: 5

Service: 5

Tyler Atwood

It's an okay Wendy's in a pretty bad location - food was good

Atmosphere: 3

Food: 4

Service: 5

Nic

The manager touched the food w his bare hands, he left the bathroom without washing his hands, chat he had no hairnet or gloves, buddy was chewing gum and his saliva was all over my food. He really violated my meant patty and it was a horrible experience.

Atmosphere: 1

Food: 1

Service: 1

Cynthia DuBois

This location was alright. I wish the burger had more sauce, and they kept napkins on the main area.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wendy’S Baked Potatoes

Lyfe Rodriguez

I came to the location this Location September 22, 2024 at 2:09 PM I made a purchase of $33.88 at the self-service machine POS. I waited about a half an hour for my order and never came. I addressed the manager who is extremely unprofessional and rude for no reason he told me my order didn’t come up in the system and I was out of $33.88. he gave me a phone number to call that did not work, I’m extremely unsatisfied with with the way of situation was handled The manager needs to be fired for the way he handled everything.I will definitely be making complaint with corporate. I might even file a lawsuit defamation of character, he implied that I was trying to get a free meal. luckily that was not my last dollar if it was, my family wouldn’t have ate that night. I’m saddened with Wendy’s and the way they train their Their management on how to handle situations like this he also stated that this happened once before that day He lacked the competence to handle this situation.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wendy’S Baked Potatoes

mY fEeT sTiNk

Fire the manager immediately he is unprofessional

Olivia Cookfair

Stopped for food on the road and was concerned by the 2.9 rating. Food was ready promptly, bathroom was clean and the man serving our food was very nice! Would stop again.

Atmosphere: 5

Food: 4

Service: 5

mgt fowler

Good customer service .and the place was clean

Atmosphere: 5

Food: 5

Service: 5

Benjamin Schlau

ordered a number 1 with just cheese no veggies, there were veggies on the burger and even more then usual. or a large fires and drink with that. got a medium fry that wasn't even full. just a disappointment. I have been to other Wendy's with out any problems just seems to be this location

Atmosphere: 2

Food: 3

Service: 2

robert cederlund

Every time I go to this place they always make you wait thirty minutes no matter online or drive through and there's always only two people working plus a manager and they're always doing one thing at a time. I was waiting forty five minutes for frosties Then when inside and wait another thirty minutes for the Frosty's inside

Atmosphere: 1

Food: 1

Service: 1

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