Service is truly horrendous. I placed and order for pick up the lady behind the counter when I asked if I can get sauces to go legit looked at me like I had 3 heads and didn’t acknowledge so she ended up calling over what seemed to be a manager (blonde hair) she gave me the sauces finally but also was rude about it. Just a very uncomfortable customer service feel in total like I was being a burden for asking for sauces. Mind you it took 3 people to find get what I was asking for smh.
Service: 1
Someone Epic
Always clean and stocked! Eddy has great customer service, and I love coming to Chipotle when he’s there! He’s very quick and efficient yet still kind and smiles!
Atmosphere: 5
Food: 3
Service: 5
El Mejor
The worst place to eat……..
Atmosphere: 1
Food: 1
Service: 1
Rachel Katerina
(Sorry for the image in advance.) 6hrs before closing and they ran out of almost all meats. Also had to wait for the sides to be prepped. Alright , things happen... What isn’t alright is when I get double meat but it’s all BONES and FATTY pieces (the chewy kind that makes you shiver when you bite into it). $$ down the drain. Really upset with this, hope they get more training on what pieces of meat should be prepped in. Unfortunately I looked over at the stove and it was not very clean either. If various reviews are also telling you that this location is disorganized and has low ratings, maybe try to address the issues before more of us waste time and money to “give it a chance” and end up just as disappointed as these comments, mine including. I don’t even complain but this sent me over with my double meat being bones/tendons/chewy and had to spit out.
Angelina
Accommodating, full portions, professional. Friendly.
Atmosphere: 5
Food: 5
Service: 5
Faatima Faulk
Yes the Employee named Chase at the Chipotle at 195 Bedford ave Mt Kisco New York was extremely rude and racist. I requested white rice for my 3 year son child's meal. I needed the rice without the Cilantro which I get whenever I go to chipotle because he is allergic and she would not honor the request saying that chipotle doesn't offer it when I know they do. She was sooo rude in her approach. I felt she was being raciest because she helped all the other customers on line with no problems. I visit this chipotle all the time and never had any issues. Her name is Chase.
Service: 1
Andre Holmes
I’ve never seen black guacamole before… this place isn’t even trying anymore.
Atmosphere: 1
Food: 1
Service: 1
Sue C
Service was not good. The order was completely wrong and didn't taste good.
Atmosphere: 2
Food: 1
Service: 2
Jimmy G
I was hoping fresh food during lunch hour. I’m sorry I don’t usually do this. but even the chips were stale. I’m very disappointed. I did not enjoy my lunch :/ had to throw the rest out. please do better. The only good thing about this visit was the lady at the cash register. She had a nice smile. I believe she had glasses, but she was the only one there that look like she wanted to be there.
Atmosphere: 1
Food: 1
Service: 3
Alexander Green
Great Chipotle. Service was amazing. Food came out perfect.
Finally, someone who's not cheap with the food. Other Chipotle locations are very cheap when filling up your plate.
Atmosphere: 5
Food: 5
Service: 5
Cathy Piantieri
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Frank Rinaldi
Awesome
Atmosphere: 5
Food: 5
Service: 5
Tamara Krstic
There is so many wrong things about this location I will name a few… Every time I come here after 9 there is something missing, like guys just make extra. Today I was here at 9:11 pm and there was no pico de gallo. Two nights ago at 9:45 there was no pico de gallo, chicken, guacamole nor sour cream! Like how the hell you don’t have sour cream??? Its not like you are making a fresh one every 20 min… and you are open until 11pm!!! Almost two hr earlier you run out of something??? Also it is extremely dirty, tables are not being clean despite employees chatting behind. Garbage is ALWAYS full! ALWAYS! Any time of the day you come! I am not giving this place second chance anymore! I will head to salsa fresca next time! Its only down the street from here. And you get chips with a meal for free!
Atmosphere: 1
Food: 2
Service: 1
juyvs a
called online asked if they were hiring they said yes come in for an interview. when i get to the restaurant they tell me they are no longer hiring. I'd like to add that I spoke to the same person on the phone and real life. Also the food sucks.
Service is truly horrendous. I placed and order for pick up the lady behind the counter when I asked if I can get sauces to go legit looked at me like I had 3 heads and didn’t acknowledge so she ended up calling over what seemed to be a manager (blonde hair) she gave me the sauces finally but also was rude about it. Just a very uncomfortable customer service feel in total like I was being a burden for asking for sauces. Mind you it took 3 people to find get what I was asking for smh.
Service: 1
Always clean and stocked! Eddy has great customer service, and I love coming to Chipotle when he’s there! He’s very quick and efficient yet still kind and smiles!
Atmosphere: 5
Food: 3
Service: 5
The worst place to eat……..
Atmosphere: 1
Food: 1
Service: 1
(Sorry for the image in advance.)
6hrs before closing and they ran out of almost all meats. Also had to wait for the sides to be prepped. Alright , things happen... What isn’t alright is when I get double meat but it’s all BONES and FATTY pieces (the chewy kind that makes you shiver when you bite into it). $$ down the drain. Really upset with this, hope they get more training on what pieces of meat should be prepped in. Unfortunately I looked over at the stove and it was not very clean either. If various reviews are also telling you that this location is disorganized and has low ratings, maybe try to address the issues before more of us waste time and money to “give it a chance” and end up just as disappointed as these comments, mine including. I don’t even complain but this sent me over with my double meat being bones/tendons/chewy and had to spit out.
Accommodating, full portions, professional. Friendly.
Atmosphere: 5
Food: 5
Service: 5
Yes the Employee named Chase at the Chipotle at 195 Bedford ave Mt Kisco New York was extremely rude and racist. I requested white rice for my 3 year son child's meal. I needed the rice without the Cilantro which I get whenever I go to chipotle because he is allergic and she would not honor the request saying that chipotle doesn't offer it when I know they do. She was sooo rude in her approach. I felt she was being raciest because she helped all the other customers on line with no problems. I visit this chipotle all the time and never had any issues. Her name is Chase.
Service: 1
I’ve never seen black guacamole before… this place isn’t even trying anymore.
Atmosphere: 1
Food: 1
Service: 1
Service was not good. The order was completely wrong and didn't taste good.
Atmosphere: 2
Food: 1
Service: 2
I was hoping fresh food during lunch hour. I’m sorry I don’t usually do this. but even the chips were stale. I’m very disappointed. I did not enjoy my lunch :/ had to throw the rest out. please do better. The only good thing about this visit was the lady at the cash register. She had a nice smile. I believe she had glasses, but she was the only one there that look like she wanted to be there.
Atmosphere: 1
Food: 1
Service: 3
Great Chipotle. Service was amazing. Food came out perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Finally, someone who's not cheap with the food. Other Chipotle locations are very cheap when filling up your plate.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
There is so many wrong things about this location I will name a few…
Every time I come here after 9 there is something missing, like guys just make extra. Today I was here at 9:11 pm and there was no pico de gallo. Two nights ago at 9:45 there was no pico de gallo, chicken, guacamole nor sour cream! Like how the hell you don’t have sour cream??? Its not like you are making a fresh one every 20 min… and you are open until 11pm!!! Almost two hr earlier you run out of something???
Also it is extremely dirty, tables are not being clean despite employees chatting behind. Garbage is ALWAYS full! ALWAYS! Any time of the day you come!
I am not giving this place second chance anymore! I will head to salsa fresca next time! Its only down the street from here. And you get chips with a meal for free!
Atmosphere: 1
Food: 2
Service: 1
called online asked if they were hiring they said yes come in for an interview. when i get to the restaurant they tell me they are no longer hiring. I'd like to add that I spoke to the same person on the phone and real life. Also the food sucks.
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