Went Saturday night and asked for a recommendation. They prepared a beef dish. I was sick an hour after eating. Will not eat there again.
Atmosphere: 3
Food: 1
Service: 3
ruff xm
Used to take out fairly large orders from Lotus East about once a month when I'd get together with my parents and siblings and would also eat there occasionally. It was always very good. I've migrated to more authentic Asian foods offered by the local establishments near SBU, but I sometimes have an urge for old-school Cantonese. I ordered take-out for my immediate family and it wasn't the same tastes and flavors. I was disappointed. Flavor was lacking, fried rice texture was different (more of a yellow rice than fried). Egg Foo Young was a bit watery and the once rich sauce was now bland. Upon picking it up, I also didn't recognize the front desk people. I've since learned the owners have changed from the last time I went (a few years ago). Boy, how different management and employees can drag a place down. It's not the same. Used to be top-notch. Now, the flavor is nothing more than every run of the mill strip mall Chinese food takeout place.
Atmosphere: 3
Food: 3
Lauren R.
Mediocre at best. Three stars for the old school sit down Chinese-American dine in vibey experience, but the food we ordered was so bland I took it as leftovers and it needed sooooo much sautéed garlic, soy & oyster sauce and a dab of toasted sesame oil at home to make it edible. We got a bunch of Lunch specials because we happened to be there during lunch so they came with pints of wonton soup that required a magnifying glass to see the meat inside the wontons. Broth was meh. Same with the general Tso's chicken, which I haven't ordered in maybe 20 years but did for nostalgia and they were fried balls of hard batter. General Tso's batter more like lol I also think they're anti garlic here also :/ You've heard of gluten free, Lotus is garlic free. Maybe they're catering to the area and maybe something in the Suffolk County water killed everyone's taste buds, but unfortunately I don't think I'll ever return because I still have my taste buds intact :(
Kevin C. Rafferty
John & John & Long *Great Guys *Excellent Quality ❤ Food !!!
Atmosphere: 5
Food: 5
Service: 5
holly murtha
The waiter was adorable! The food was excellent! And they have the wide noodles!!
Atmosphere: 5
Food: 5
Service: 5
Lisa Biancospino
Excellent food and nice atmosphere. Highly
Atmosphere: 5
Food: 5
Service: 5
Sharon Sanchez-Summers
Customer service is amazing and place is lovely and clean.
Atmosphere: 5
Food: 5
Service: 5
Tom Taylor
Got take out, all was full of Grease or under cooked , not the same food that I am used too from them,.
Food: 1
Service: 2
Joseph T.
Terrific food real American Chinese food, fast take out, old fashioned Chinese decor large portions
Eileen Volpi V.
I gave myself a birthday party atLotus East 2 last month. There were 30 of us. It was fabulous. Thank you to the staff. Everything was great.
I've been here maybe 15 times. The food and service is always very good. I love a full service Chinese restaurant.
MARIA OLSON
I love this place. They have the best Chinese food in my area. My favorites are there sautéed string beans, their pork fried rice & their BBQ'd ribs on or off the bone. Any of their dishes are freshly made. Take out or dine in. They have dinner specials as well. The staff is courteous and has excellent customer service. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup, Boneless Spare Ribs, General TSO
Mike Gervasi
The food was excellent and freshly prepared. The server was right on point. They do a great job here. Been coming for years and the full dinner special is a winner. Plenty to take home
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: General TSO
robert
When did tipping become manditory? Dont get me wrong. I always leave a tip. 20% if service was good, 25% if its great. But 15% if it is poor service. I went last nite, the waiter was ok, he gave us our food in a timley fashion however my wife ordered a drink which never came. When we asked, he blamed the bartender. Ok no biggie, when the bill came he was trying to grab it before i could review it, as if he was hiding the drink he never gave us. When i looked, he did have it on the bill, so i had it removed. I left him a 15% tip which i thought was generous. When he saw the tip he literally turned and walked away. When i said good nite, he ignored me and walked away. I know this isnt a big deal, just a shame being how expencive everything is, its not cool to feel like i am the bad guy. What ever happened to coustomer service? I guess the customer is always right is a thing of the past.
james mcinerney
I relocated to Florida Seven years ago and whenever I come back to NY for a visit I must eat at Lotus East. I love their food it's always fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Broccoli, Pork Fried Rice, Roll, Chicken Lo Mein, Dumplings, Soup
Went Saturday night and asked for a recommendation. They prepared a beef dish. I was sick an hour after eating. Will not eat there again.
Atmosphere: 3
Food: 1
Service: 3
Used to take out fairly large orders from Lotus East about once a month when I'd get together with my parents and siblings and would also eat there occasionally. It was always very good. I've migrated to more authentic Asian foods offered by the local establishments near SBU, but I sometimes have an urge for old-school Cantonese. I ordered take-out for my immediate family and it wasn't the same tastes and flavors. I was disappointed. Flavor was lacking, fried rice texture was different (more of a yellow rice than fried). Egg Foo Young was a bit watery and the once rich sauce was now bland. Upon picking it up, I also didn't recognize the front desk people. I've since learned the owners have changed from the last time I went (a few years ago). Boy, how different management and employees can drag a place down. It's not the same. Used to be top-notch. Now, the flavor is nothing more than every run of the mill strip mall Chinese food takeout place.
Atmosphere: 3
Food: 3
Mediocre at best. Three stars for the old school sit down Chinese-American dine in vibey experience, but the food we ordered was so bland I took it as leftovers and it needed sooooo much sautéed garlic, soy & oyster sauce and a dab of toasted sesame oil at home to make it edible. We got a bunch of Lunch specials because we happened to be there during lunch so they came with pints of wonton soup that required a magnifying glass to see the meat inside the wontons. Broth was meh. Same with the general Tso's chicken, which I haven't ordered in maybe 20 years but did for nostalgia and they were fried balls of hard batter. General Tso's batter more like lol I also think they're anti garlic here also :/ You've heard of gluten free, Lotus is garlic free. Maybe they're catering to the area and maybe something in the Suffolk County water killed everyone's taste buds, but unfortunately I don't think I'll ever return because I still have my taste buds intact :(
John & John & Long *Great Guys *Excellent Quality ❤ Food !!!
Atmosphere: 5
Food: 5
Service: 5
The waiter was adorable! The food was excellent! And they have the wide noodles!!
Atmosphere: 5
Food: 5
Service: 5
Excellent food and nice atmosphere. Highly
Atmosphere: 5
Food: 5
Service: 5
Customer service is amazing and place is lovely and clean.
Atmosphere: 5
Food: 5
Service: 5
Got take out, all was full of Grease or under cooked , not the same food that I am used too from them,.
Food: 1
Service: 2
Terrific food real American Chinese food, fast take out, old fashioned Chinese decor large portions
I gave myself a birthday party atLotus East 2 last month. There were 30 of us. It was fabulous. Thank you to the staff. Everything was great.
Restaurantji Recommends
I've been here maybe 15 times. The food and service is always very good. I love a full service Chinese restaurant.
I love this place. They have the best Chinese food in my area. My favorites are there sautéed string beans, their pork fried rice & their BBQ'd ribs on or off the bone. Any of their dishes are freshly made. Take out or dine in. They have dinner specials as well. The staff is courteous and has excellent customer service. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup, Boneless Spare Ribs, General TSO
The food was excellent and freshly prepared. The server was right on point. They do a great job here. Been coming for years and the full dinner special is a winner. Plenty to take home
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: General TSO
When did tipping become manditory? Dont get me wrong. I always leave a tip. 20% if service was good, 25% if its great. But 15% if it is poor service. I went last nite, the waiter was ok, he gave us our food in a timley fashion however my wife ordered a drink which never came. When we asked, he blamed the bartender. Ok no biggie, when the bill came he was trying to grab it before i could review it, as if he was hiding the drink he never gave us. When i looked, he did have it on the bill, so i had it removed. I left him a 15% tip which i thought was generous. When he saw the tip he literally turned and walked away. When i said good nite, he ignored me and walked away. I know this isnt a big deal, just a shame being how expencive everything is, its not cool to feel like i am the bad guy. What ever happened to coustomer service? I guess the customer is always right is a thing of the past.
I relocated to Florida Seven years ago and whenever I come back to NY for a visit I must eat at Lotus East. I love their food it's always fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Broccoli, Pork Fried Rice, Roll, Chicken Lo Mein, Dumplings, Soup