I recently visited the Hard wok at New City for a family gathering on a Friday night. Unfortunately, the food quality has gone downhill compared to the past, which was a disappointment for us.
What made the experience worse was the rude behavior of the lady at the cash counter. After spending over $500 for the buffet meal, we were told we had to pay a tip because, according to her, it’s the law.. we told we were not quite happy with the food and since its a buffet there shouldnt be a service charge. While we left a reasonable tip, her attitude was unpleasant, and she showed no gratitude of the amount we paid instead being aggressive and rude toward us.
It’s disappointing to be treated this way after we spend much amount at this place for a dinner. I hope management addresses this issue as it detracts from the overall dining experience.
Atmosphere: 4
Food: 2
Service: 1
Jonalee Soriano
Great food. Friendly staff. A lot of choices at the right price. A good place to hold parties too.
Exquisite and very good food, especially the crabs and lobster
Atmosphere: 5
Food: 5
Service: 5
Eric Papa
The sugar bun is awesome
Atmosphere: 5
Food: 5
Service: 5
Leonardo Arteaga
Lots of variety of foods and excellent seasoning ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelatina Frutas Y Pastel, Variedad de Postres, Pastel de Chocolate Y de Coco, Rollo de Huevo
Danthebigboy94
It's nothing to Write home about but it gets the job done. Went at lunch time and food was hot and they bring out fresh food often
Atmosphere: 3
Food: 3
Service: 4
Suzanne Russo
My family and I have dined here since they opened in 1997. The food is always delicious, hot, and the buffet offers plenty of choices. The owners and their employees have always treated us with a warm greeting. We recently dined here after several years of lifestyle changes and the owner went above and beyond to say hello and to show her appreciation for our business.
Atmosphere: 5
Food: 5
Service: 5
Lily T
I'm usually not a fan of buffets, however have to say I was very impressed with this place. It was $24.95 for adults on the weekend. We were debating whether to come here or not but decided to give this place a shot. This place was already very busy on a Saturday at 5:00 p.m. Seafood galore! If you like shellfish or seafood this is your place! They have Cajun boiled seafood, ginger scallion crabs, fried shrimps, fried calamari, all your other Chinese stable, and even a sushi bar! I have to say everything was actually really fresh! I was very impressed by how tasty and fresh their Ginger and scallion crabs were. What really also so stood out was how good their sushi was. I'm not talking about omakase good but it was actually better than a lot of sushi places for takeout that I have been to. Their are rice was nice and chewy, not too soft and not too hard and the insides was full with flavors. The fried calamari, fried shrimps, fried vegetable spring roll, chicken broccoli were all very tasty. I was honestly impressed by the high turnover rate and how fresh everything was. Service was decent.
Honestly the great spot, definitely do check this place out if you want to stuff your face in the area.
Atmosphere: 3
Food: 4
Service: 4
Maribel Santiago
Do not go here after 10pm. I went with my family 3 children 3 adults ... over 10 hot plates empty with no food! Mind you every plate was $25 per person. They should offer half price after a certain time because they had half the food stand empty. I addressed the lady attending the front desk and she only offered $20 off the bill. How, if there was no food to eat! It wad a disgrace! They would just laugh and mumble in Chinese language. Do not recommend and I would never go back there ! I gave 1 star for the ice cream, can't go wrong with that!
The food is not worth the price I paid 86 dollars for a family of 4. They don't even have that many options
Atmosphere: 1
Food: 1
Service: 1
Adamekツ
Every thing was super Good The boneless wings were my favorite , i also ate The sweet ribs which were super Good and The sushi was nice too. And The ice cream topped it Off perfect.
I recently visited the Hard wok at New City for a family gathering on a Friday night. Unfortunately, the food quality has gone downhill compared to the past, which was a disappointment for us. What made the experience worse was the rude behavior of the lady at the cash counter. After spending over $500 for the buffet meal, we were told we had to pay a tip because, according to her, it’s the law.. we told we were not quite happy with the food and since its a buffet there shouldnt be a service charge. While we left a reasonable tip, her attitude was unpleasant, and she showed no gratitude of the amount we paid instead being aggressive and rude toward us. It’s disappointing to be treated this way after we spend much amount at this place for a dinner. I hope management addresses this issue as it detracts from the overall dining experience.
Atmosphere: 4
Food: 2
Service: 1
Great food. Friendly staff. A lot of choices at the right price. A good place to hold parties too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crab Pastry, Snow Crab Legs 1lb, Soft Serve Ice Cream, Baked Fish, Seafood Delight, General TSO’S Chicken, Salt Pepper Shrimp, BBQ Ribs 5, Sweet & Sour Chicken, Shrimp & Corn
Exquisite and very good food, especially the crabs and lobster
Atmosphere: 5
Food: 5
Service: 5
The sugar bun is awesome
Atmosphere: 5
Food: 5
Service: 5
Lots of variety of foods and excellent seasoning ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelatina Frutas Y Pastel, Variedad de Postres, Pastel de Chocolate Y de Coco, Rollo de Huevo
It's nothing to Write home about but it gets the job done. Went at lunch time and food was hot and they bring out fresh food often
Atmosphere: 3
Food: 3
Service: 4
My family and I have dined here since they opened in 1997. The food is always delicious, hot, and the buffet offers plenty of choices. The owners and their employees have always treated us with a warm greeting. We recently dined here after several years of lifestyle changes and the owner went above and beyond to say hello and to show her appreciation for our business.
Atmosphere: 5
Food: 5
Service: 5
I'm usually not a fan of buffets, however have to say I was very impressed with this place. It was $24.95 for adults on the weekend. We were debating whether to come here or not but decided to give this place a shot. This place was already very busy on a Saturday at 5:00 p.m. Seafood galore! If you like shellfish or seafood this is your place! They have Cajun boiled seafood, ginger scallion crabs, fried shrimps, fried calamari, all your other Chinese stable, and even a sushi bar! I have to say everything was actually really fresh! I was very impressed by how tasty and fresh their Ginger and scallion crabs were. What really also so stood out was how good their sushi was. I'm not talking about omakase good but it was actually better than a lot of sushi places for takeout that I have been to. Their are rice was nice and chewy, not too soft and not too hard and the insides was full with flavors. The fried calamari, fried shrimps, fried vegetable spring roll, chicken broccoli were all very tasty. I was honestly impressed by the high turnover rate and how fresh everything was. Service was decent.
Honestly the great spot, definitely do check this place out if you want to stuff your face in the area.
Atmosphere: 3
Food: 4
Service: 4
Do not go here after 10pm.
I went with my family 3 children 3 adults ... over 10 hot plates empty with no food! Mind you every plate was $25 per person. They should offer half price after a certain time because they had half the food stand empty. I addressed the lady attending the front desk and she only offered $20 off the bill. How, if there was no food to eat! It wad a disgrace! They would just laugh and mumble in Chinese language.
Do not recommend and I would never go back there ! I gave 1 star for the ice cream, can't go wrong with that!
Recommended dishes: Soft Serve Ice Cream
It's a buffet food was decent ?
Atmosphere: 2
Food: 5
Service: 3
Restaurantji Recommends
The food is not worth the price I paid 86 dollars for a family of 4. They don't even have that many options
Atmosphere: 1
Food: 1
Service: 1
Every thing was super Good The boneless wings were my favorite , i also ate The sweet ribs which were super Good and The sushi was nice too. And The ice cream topped it Off perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, BBQ Ribs 5
All you can eat … excellent good quality good price and a lot of variety
Atmosphere: 5
Food: 5
Service: 5
Food taste really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Legs 1lb, Soft Serve Ice Cream, Seafood Delight, BBQ Ribs 5
Good selection of hot & cold food.
Parking: On sit parking.
Wheelchair accessibility: Large Wheelchair ramp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Sautéed String Beans, Sushi Variados, General TSO’S Chicken, BBQ Ribs 5, Pudding
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