La Terrazza
291 S Main St, New City
(845) 638-0757
Recent Reviews
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Great place. Food came fast and it was delicious. Friendly people.
Atmosphere: 5
Food: 5
Service: 5
Honestly this visit was a tad on the disappointing end for food. I had ordered the tortellini Alfredo and I wasn't super happy with it, the center was cold while the plate and the fringe edges were hot. Made the sauce a tad clumpy and the pasta varied in doneness. My dessert definitely improved things, it was warm and gooey, whilst also having crispy bits that made it perfect.
Beyond the food, the service was excellent and always is when we go, I was very happy with everyone I interacted with. Everyone is always accommodating and are arguably one of the best reasons to go.
Atmosphere: 4
Food: 2
Service: 5
On Saturday, August 24th, we had my mother’s memorial service at Higgins Funeral Home in New City, NY, from 3 PM to 7 PM. As recommended by the funeral director, we scheduled the repast dinner at La Terrazza, conveniently located next door. The dinner was set to begin at 7:15 PM.
Upon arrival, it was immediately apparent that the two banquet rooms were still occupied. The staff was in the process of vacating one of them. When we inquired about our reserved room, we were assured it would be ready "in a few minutes." Unfortunately, those few minutes turned into a frustrating 45-minute wait after we had just spent over four hours at the funeral home.
The wait was chaotic. Staff members frantically cleaned and prepped the room, and at one point, a restaurant employee physically shoved me out of the way as I stood in the entrance hallway. Throughout this ordeal, not one person offered us an estimated wait time, a complimentary drink, or even an acknowledgment of the inconvenience. Instead, we opened a tab at the bar and began purchasing drinks for our guests, turning our inconvenience into a financial benefit for the restaurant.
The most disheartening aspect of this experience was losing several elderly guests, including my mother’s only sister and several out-of-town attendees, who had to leave due to the extended wait.
When we finally sat down, the food and drink service commenced professionally, and the wait staff was kind. However, by the end of the night, we paid the agreed-upon bill and tip with no apology or acknowledgment of the delay. When I voiced my complaint, the lady in charge, “Jeanie or Ginny,” curtly responded with, “We gave you complimentary calamari.” This was particularly insulting, as the complimentary calamari had been promised when we arranged the dinner over the phone. It felt as though they knew there would be a delay and offered the calamari in advance as a preemptive gesture.
Overall, the food was mediocre, and the service was just okay. What left a lasting impression, however, was the poor time management, lack of proper customer service, and the dismissive attitude of the management. It’s a shame that an establishment like this would treat guests coming from a memorial service so poorly. Despite informing the funeral director of this experience nearly a week ago, we have yet to hear back from either the restaurant or the funeral home.
I strongly recommend that you do not spend your money at La Terrazza
Atmosphere: 1
Food: 2
Service: 2
My family had an absolutely delicious and delightful late lunch/early dinner here. The staff were incredibly nice and treated us like family. The food was so good we all couldn’t stop talking about our meals. The chef definitely knows what he’s doing and the flavors are top notch quality and authenticity. I cannot say enough good about this place. We cannot wait to go back for another meal. Fantastic food, great drinks and a wonderfully hospitable atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala, Bruschetta, Filet Mignon with Mushrooms
Margaret and her staff were simply amazing. Terrific private room and outside seating. Food and prices were also awesome.
Atmosphere: 5
Food: 5
Service: 5
La Terrazza made the most amazing food for our last team meal of the season for the Saint Joe's Lacrosse Team. There was not a single piece of penne left over. The food was delicious, they offered gluten free options and everyone was happy with the amazing quality. I have also had many dinners and lunches in the restaurant and every time the food and service just gets better. I would strongly recommend La Terrazza for any catering or dining experiences. The quality of food, the friendliness of the staff and the expertise of the owners to coordinate the perfect event is truly what sets this restaurant apart from the rest. Thank you so much for making our team dinner so special. I have spent many birthdays, brunches, award dinners, baby showers and dinners with my son at this amazing restaurant and I look forward to many more!
Dietary restrictions: La Terrazza went above and beyond to accommodate multiple allergy restrictions when preparing the team dinners. It was so nice to have something for everyone.
Kid-friendliness: They have a family friendly atmosphere and welcome everyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Scarpariello, Tortellini Carbonara, Chicken Marsala, Rigatoni Bolognese, Garlic Bread, Fettuccine Alfredo with Chicken Cutlet, Stuffed Mushrooms, Bruschetta, Filet Mignon with Mushrooms, Cappuccino Ala Jimmy, Mozzarella En Carozza, Fried Calamari
My family and I have been coming here for a while now! The food is so good and the staff is amazing! We have celebrated birthdays and other events here as well and it’s been such a great experience! If you’re looking for great food and a nice atmosphere this is the place!
Dietary restrictions: My daughter has a gluten allergy and they have so many options for her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rigatoni Bolognese, Fettuccine Alfredo with Chicken Cutlet, Bruschetta, Filet Mignon with Mushrooms, Rack of Lamb, Fried Calamari, Lobster Ravioli
I went to a retirement party, and it was a blast! It's a very nice place , plenty of parking. The food was so good and the service was on point. I wish I lived closer, but if nearby, I'll drop in!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Scarpariello, Small House Salad, Garlic Bread, Roasted Vegetables, Stuffed Mushrooms, Bruschetta, Fried Calamari
Every visit has been wonderful.
Atmosphere: 5
Food: 5
Service: 5
We had the pleasure of meeting Lisa our server this evening. She just started the position and was attentive and professional. The food was average in my opinion.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Love the food here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Stuffed Mushrooms
Absolutely incredible food.
Atmosphere: 5
Food: 5
Service: 5
“I was blown away by the service at La Terraza Restaurant. The staff was incredibly, knowledgeable about the menu and offered excellent recommendations. Truly great service!”
The Service, the food and the deserts are excellent .Thank you Brett
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rigatoni Bolognese, Fettuccine Alfredo with Chicken Cutlet, Filet Mignon with Mushrooms, Rack of Lamb
Coming here never disappoints. Food and service was great. And our server was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Stuffed Mushrooms, Bruschetta
Just Perfect !
Atmosphere: 5
Food: 5
Service: 5
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