I purchased a personalized gift for my son’s girlfriend who was running in a half marathon. My husband and I couldn’t be there to cheer her on. So we sent a personalized gift down to her with my son. When I asked if it was possible to make it that same day, the owner was beyond helpful. He made sure my pretzel was ready to pick up by the day’s end, recommended great dip choices, and even had a little extra dough left over to include 2 hearts. My son’s girlfriend LOVED her gift!! Thank you to the owners of this wonderful shop…I WILL be back!!
Mike Lea
Absolutely amazing. Owner is super friendly & great staff. I also got a mango slushy, it’s not too sweet. It’s the perfect drink for a hot day. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Box
jd
Great price, nice staff, and love how you get to choose from a variety of dipping sauces that comes with the mini pretzels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Box
Heaven Can Wait - Northstar Dogs for adoption
Pretzels are delish !! Platters are great for parties, meetings and events !!
We love Pretzel Factory they have a great addition to the community !!
Margaret Kenny
Delicious pretzels, friendly staff, very good prices.
Food: 5
Service: 5
Alex
Great establishment! Fresh pretzels and very nice people.
Atmosphere: 5
Food: 5
Service: 5
Maruel Villegas
Delicious pretzels! We got the regular pretzels, cinnamon ones and the pretzel dogs. They were delicious and reasonably prized. We met one of the owners and he was really nice. If you need a pretzel fix, this is definitely a place for you. We'll definitely be repeat customers.
Atmosphere: 5
Food: 5
Service: 5
sharon
Thanks so much for the platter you made for my friend to celebrate her 5 year survival of breast cancer. The platters were delicious and the pretzel shaped survivor ribbons were perfect and that you were able to put it together on such short notice was amazing! She really appreciated the extra goodies you made for her as do I. I only wish I was able to take some pictures to post - but everyone ate them to quickly.
Atmosphere: 5
Food: 5
Service: 5
Lauren Ann
Soooooo good… don’t walk, run and get yourself the freshest pretzel you’ll ever have! And that caramel sauce is amazing too!
Food: 5
Service: 5
Recommended dishes: 1 Pretzel
Melissa McKeary
Super easy online ordering. And the staff were super friendly when I went to pickup my order!
They were very busy on Super Bowl Sunday. I had never been there before. There was a table out front. They didn’t take cash, I had to go back to the car for a credit card. I asked for 2 pretzels. They gave me one big huge one and said it was two. It was not even warm and was not cooked through. I have had better. Not impressed.
Danielle Tucci-Cifuni
These pretzels are amazing! And the staff is even better! Always so friendly and helpful, makes it an easy choice. Love stopping in for a pretzel fix or to grab a box of pretzels to bring to a playdate!
Atmosphere: 5
Food: 5
Service: 5
LEE Ferris-Armstrong
Just coming from PA. To NYI have been missing the pa pretzel taste. I was overjoyed that they opened. It's well worth the trip . fantastic taste, clean , very very friendly customer service and I am already a repeat customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Pretzel
Martha O'Malley Kelly
Shout out to Philly Pretzel Factory - New City 🥨 for a job well done yesterday. As a new business on a very busy Super Bowl Sunday, I’m sure it came with its challenges. We were truly impressed by your great service, professionalism and not to mention the positive impact you have had in our community! Keep doing what you’re doing 🥨
Lenny Tassler
Best pretzels around. They made fresh batch for me.
I purchased a personalized gift for my son’s girlfriend who was running in a half marathon. My husband and I couldn’t be there to cheer her on. So we sent a personalized gift down to her with my son. When I asked if it was possible to make it that same day, the owner was beyond helpful. He made sure my pretzel was ready to pick up by the day’s end, recommended great dip choices, and even had a little extra dough left over to include 2 hearts. My son’s girlfriend LOVED her gift!! Thank you to the owners of this wonderful shop…I WILL be back!!
Absolutely amazing. Owner is super friendly & great staff. I also got a mango slushy, it’s not too sweet. It’s the perfect drink for a hot day. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Box
Great price, nice staff, and love how you get to choose from a variety of dipping sauces that comes with the mini pretzels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Box
Pretzels are delish !! Platters are great for parties, meetings and events !! We love Pretzel Factory they have a great addition to the community !!
Delicious pretzels, friendly staff, very good prices.
Food: 5
Service: 5
Great establishment! Fresh pretzels and very nice people.
Atmosphere: 5
Food: 5
Service: 5
Delicious pretzels! We got the regular pretzels, cinnamon ones and the pretzel dogs. They were delicious and reasonably prized. We met one of the owners and he was really nice. If you need a pretzel fix, this is definitely a place for you. We'll definitely be repeat customers.
Atmosphere: 5
Food: 5
Service: 5
Thanks so much for the platter you made for my friend to celebrate her 5 year survival of breast cancer. The platters were delicious and the pretzel shaped survivor ribbons were perfect and that you were able to put it together on such short notice was amazing! She really appreciated the extra goodies you made for her as do I. I only wish I was able to take some pictures to post - but everyone ate them to quickly.
Atmosphere: 5
Food: 5
Service: 5
Soooooo good… don’t walk, run and get yourself the freshest pretzel you’ll ever have! And that caramel sauce is amazing too!
Food: 5
Service: 5
Recommended dishes: 1 Pretzel
Super easy online ordering. And the staff were super friendly when I went to pickup my order!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were very busy on Super Bowl Sunday. I had never been there before. There was a table out front. They didn’t take cash, I had to go back to the car for a credit card. I asked for 2 pretzels. They gave me one big huge one and said it was two. It was not even warm and was not cooked through. I have had better. Not impressed.
These pretzels are amazing! And the staff is even better! Always so friendly and helpful, makes it an easy choice. Love stopping in for a pretzel fix or to grab a box of pretzels to bring to a playdate!
Atmosphere: 5
Food: 5
Service: 5
Just coming from PA. To NYI have been missing the pa pretzel taste. I was overjoyed that they opened. It's well worth the trip . fantastic taste, clean , very very friendly customer service and I am already a repeat customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Pretzel
Shout out to Philly Pretzel Factory - New City 🥨 for a job well done yesterday. As a new business on a very busy Super Bowl Sunday, I’m sure it came with its challenges. We were truly impressed by your great service, professionalism and not to mention the positive impact you have had in our community! Keep doing what you’re doing 🥨
Best pretzels around. They made fresh batch for me.
Atmosphere: 5
Food: 5
Service: 5
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